Customer Reviews for Allstate Equipment & Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Allstate Equipment & Rental

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john D. on

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Scott S. on

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Totally unprofessional.

Valerie M. on

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There is nowhere that tells you that your puck up code is on the truck when there are prominent lock boxes on the front of the building. Caused a panic and delay in getting my truck. Parking was in an empty field next door....tight!

PAUL L G. on

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Edgar L. on

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Abbie A. on

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michael P. on

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only problem was when we brought if back there was barely any place to park it, due to all the trucks, we had to park it where is was not to be parked.

Tiphanie A. on

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Got in the truck. Was told my gas tank had a half tank of gas. Checked and saw it was just a hair above 1/4 tank, had to go back in to have the paper work adjusted. I also returned the truck with the dolly only to find the next morning my charges were $75 more for a missing dolly ! This is my first time using this location. Never again. I’ve always used the Lakeworth & Congress location without an issue or hitch. Their follow up and follow through is always on point and customer service driven , this is Store #66 Lakeworth and Congress!!! Uhaul customer service was kind enough to file an objection for the charges on the dolly ... after a move , who has $75 to pay for a dolly ?! Shady :-/

lory S. on

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Daniel and Valer B. on

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The truck was rather wet inside, which means that before I could load any of my boxes or furniture, I had to use several towels to dry it out. On the bright side, the gentleman who helped attach the car dolly to the truck was very courteous and friendly.

Susan S. on

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Your return process was very difficult. You want to show a video on how to return but video & uploading pictures was not available as I was in. “Dead Zone” so I didn’t know to take pictures of the mileage or the truck BEFORE turning in the keys and it was too late after. Thankfully, the gentlemen at Allstate were very honest & my bill was as it should be. This should have been explained before I took the truck so I knew what to do on return - especially because it was known we were experiencing problems with my phone at the start. Anyway, all in all, the rental was very good and the gentlemen were very kind and professional.

Jane L. on

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dilcia D. on

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Andrew D. on

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Michelle W. on

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Very friendly staff.

Angel B. on

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Lower prices. $19 rental turned into $120 for a 4 hr rental. Rediculous. Never again

Vicki W. on

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Tell the next person that the key is locked in the back of the truck, not in the box on the building! I lost an hour waiting on hold for someone to tell me where the key was. Although the check out said half a tank of gas, the gauge was clearly showing less. All in all, what should have been simple and accurate, was not.

Nydia D. on

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The drop off place looked like a junk yard.

Noel R. on

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Patricia K. on

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Brian M. on

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ETZAR R. on

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Edwin S. on

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Christian H. on

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Sherry G. on

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Katherine M. on

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Glenn P. on

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My experience was great. Checkout was great and there were no issues with the truck. We had a torrential Florida downpour while returning the truck, but that was typical Florida during summer at 3pm...

Camille C. on

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Md I. on

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They should more proffesonal and caring about customer concern and value time and relationship. Contact should be review varbely before leting customer sign to make them clear what they are signing for. Horrible experience..never go for them and never refer to any other friends and family never.

Robert M. on

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Easy rental, no issues, would rent here again.

Bruno M. on

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shari B. on

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Mario N. on

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