Customer Reviews for American Dream Tax Dekalb
(U-Haul Neighborhood Dealer)

18 reviews

1023 1/2 W Hillcrest Dr   De Kalb, IL 60115

(815) 517-9272

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(815) 517-9272

1023 1/2 W Hillcrest Dr
De Kalb, IL 60115

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Vehicle could use some cleaning and a front end alignment. Vehicle drove like crap. Customer service was absolutely fantastic! The people who worked there are friendly and I will be using this location again in the near future.

Nicholas R. 
Rating:
3.0

I don't appreciate extra money being charged after my vehicle was returned on time and with a full tank of gas. I had already paid for the $13 insurance and then an additional cost was charged to my card for mileage and gas.

SHANTEZ B. 
Rating:
2.0

I never received the equipment I paid for and have yet to hear back or receive a refund

Hernan A. 
Rating:
1.0

you stole from me charging me for 8 Gals of gas for a 11 mile trip we file ftc complaint and a complaint with main office.

ed L. 
Rating:
5.0

Customer did not leave a comment.

Sarah W. 
Rating:
5.0

It was just fine to me

Emerson W. 
Rating:
5.0

Customer did not leave a comment.

Misty M. 
Rating:
1.0

absolutely incompetent people

Ian B. 
Rating:
1.0

Customer did not leave a comment.

JESSACA R. 
Rating:
1.0

Trailor was covered in ice and snow.. Make sure trailer is clear of snow and ice. I received no help or guidance in hooking trailer to truck.

DOUGLAS H. 
Rating:
2.0

I was not told how to return the truck after store hours and if there was an additional charge for that. You should explain to customers in better detail.

EFRAIN A. 
Rating:
2.0

Customer did not leave a comment.

Yvonne E. 
Rating:
5.0

Everything was great!

CATURA W. 
Rating:
4.0

Nothing

Cherry C. 
Rating:
3.0

Neither woman were wearing masks . When I it finally hit me that the woman taking care of me didn't have one on she said something about a health issue but put one on . The other woman never did . I had given all my info over the phone to a registration person at another location and she found the truck we needed at this location . This location made me give all the info all over again . I was in that office for well over 19 minutes when it should of been “ in and out “

SUE T. 
Rating:
5.0

Customer did not leave a comment.

MARILYN H. 
Rating:
3.0

Customer did not leave a comment.

Kimberly H. 
Rating:
5.0

Customer did not leave a comment.

Sharee S. 
No reviews have been submitted for this location.

Additional Services at this Location

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