Customer did not leave a comment.
Bruce F.
Customer Reviews for AMG Fleet Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Van had sticky mess inside cup holders and back was littered with debris- for what we needed it for it worked but when returned online return tried to charge Me For the dirty van- nope…. It had to be checked back into them and then knew -
Lesley P.This is the best Uhaul location I've rented from. Fast, friendly and professional! And, always helpful.
Stephanie D.Hoping to get a break on price returned early around 5. Gas was still half full and traveled under 40miles.
James H.Very friendly and helpful!
BRUCELEONARD T.The man that checked me out was very personable and helpful.
Will R.Everything was perfect. Service, equipment, pick up and drop off. All communication was just what was needed.
marshall F.Clarify communication due to my Deafness. Overcharged me without my approval and unexpectedly.
JOHN W.just the online check in process very cumbersome when in hurry!
Christopher B.I rented this trailer last minute and they went above and beyond as always!!
Mark R.Best Uhaul experience I've had, ever! Thank you!
Kenneth M.Location was awesome and super helpful, but U-Hauls app is horrible and very hard to use and the staff were so kind to help me out even though the app was making things very difficult and confusing
Brett S.I hate to put No to the truck no being clean, They just hadn't gotten around to cleaning it out but it wasn't extreme. The customer service was awesome nothing needs to be done . One of the nicest places I rented from.
TINAPAULETTE D.We did not have any clue where to check in at for drop off. There was no signage. Fortunately we could do the night dropoff option even though it was 4pm
James S.On this vehicle, the warning notice that the front camera was blocked came on often though I wasn't near other vehicles. I think it's the collision warning sensor.
Michael S.Excellent customer service!
Michael C.“Corporate†not require them to push Large truck, to rotate stock, when client wants smaller truck. They did help on rates. Would recommend them.
Randy H.I backed in my tow dolly & before I even got out of the truck a guy yelled I'll get it & he unhooked it & said thank you to me !
Anthony S.Thank you!!
Brittney B.Easiest UHaul rental I ever had! Great customer service, no “surprises†regarding charges, van was clean and ready to go. I will definitely use them again and recommend them.
Chris M.Returned off hours. The return key box was hidden behind rentals which made it challenging. The app to prove my location was also not working properly.
Stacie E.Perfect transaction.
John M.Nothing service was perfect
Craig C.For this location, you could not improve any more. It was excellent if it only started out this way from the beginning, it would've been a great experience kudos to Staunton.
valentine R.Took forever to get keys to truck said truck had more gas in it that it did so it cost me 18.00 extra in fuel when I dropped it off
David H.Staff was awesome courteous and professional Overall great experience
Mark C.Staff was very helpful. Location sits at the rear of the property. Entrance at the rear of the building. Adding entrance location to the profile would be helpful.
Ryan F.Very kind staff and a well maintained vehicle made for a pleasant rental. Thank you!
Chris W.The man who checked me in and showed me to my truck was super nice and friendly.
JASONWALLACE C.No one informed me about lack of moving pads until I picked up trailer. Your customer service is horrible
Cameron T.nothing...your folks are good
Irvin H.He was very helpful.
Gary W.Excellent service, extremely helpful and I highly recommend this location.
Mike S.John made the experience extremely positive. I highly recommend AMG Fleet Services for all your Uhaul needs.
Mike S.I will always recommend this location! As a business owner I need uhaul trucks often and they always come through for me!!!
Mark R.Everything good. They were very polite and helpful
Howard C.Employee was very nice and helpful.
Josh G.I'm still waiting on my deposit to be refunded to me, in which this store and the one before it told me it would be mailed out to me because they didn't have cash on hand. Which is not the customers fault or problem.
Sherry G.I wasn't able to rent the size trailer I had reserved because the hook was broken on the safety chain. Wouldn't that have been noticed when the trailer was checked in? Staff members—John and Matt—were wonderful to work with: knowledgeable, personable and helpful.
Christina H.We had originally reserved a truck rental from another location. When we were to pick it up the business was closed and there were no trucks. We found this location to be open. Thankfully they had the truck size I need and very helpful in renting it. Then they canceled the first one. Unfortunately I don't remember the man's name who helped, but he was very friendly, accommodating and had me on my way within 5 or 10 minutes. I would highly recommend them or use them again.
doug B.The staff at this location are awesome. Very accommodating and friendly. I will return here for rental again. Thank you AMG
Maurice C.all good
Jan F.My wife was treated very rudely by the person who met her at this location. We arrived at 4:15pm. He told her the location closed at 4:00 pm. She apologized but told him that your app indicates the location is open until 7:00 Pm. (Which we have since gone back and confirmed). He continued to be rude to her.
Kevin M.UHaul was towed from our house, so we did not go to this location.
Evan B.