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NATHAN G
Customer Reviews for Ample Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Blew a trailer tire on the hwy. But this locations management made it right.
LATEIA JGreat customer service. Gary went above and beyond expectations to ensure we were well taken care of! I will use them again!
JOSHUA MGreat people and very helpful
Lawrence EThe bed of the truck was not clean it looked like oil in the back
RONNIE SThe folks at Ample were great. The overall experience was not good due to UHaul.com. Made my reservation for one convenient location and got diverted to a location hour out of the way. Also the folks at location did not know the English language. Will never use Uhaul .com again. I will call location and make reservation.
TIMOTHY BThis uhaul business is probably the best in the Greenville Nc area hands down. Very good and respectable busy!
JOSEPH MUnlike my pick up location, I was able to choose my drop off location. I know this place to be clean safe and the people speak very clear English.
JOHN LA bigger sign would be helpful
SEAN KNothing. Everything was great!
BARBARA RThe vehicle was dirty and dusty inside, need to be cleaned when returned for the next customer
JAMES BThe personnel was great and helpful… the truck seemed to be having issues making a lot of different noises. Which was a bit concerning driving thru the mountains.
MARK FEasy and Fast
WALLACE WReally friendly and helpful. Answered questions with good humor and patience. Great experience!
CAROLYN SThe office was closed on the day of drop off. But I was sent an email the next day with confirmation of the return
marquan aNothing, you guys have been great. Yah have been a blessing to me.
LEOARDUS WAll of the employees at Ample were incredibly nice, helpful, and knowledgeable. They assisted me in attaching the trailer to my truck and provided excellent advice on how to load and drive it safely. I will always recommend this location for U-Haul rentals.
JASMINE JVery friendly and professional
RENOTA PThanks for a great experience!
Wiliam EAmple storage was awesome to work with and rent my uhal from. Excellent customer service. David and Eric where amazing
ADRIAN WSuperb customer service.The return took less than 3 minutes. Thank you!
JOSEPH HThe customer service was above and beyond. I would recommend this branch to still whom need service.
Leoardus WHelpful and I was on my way fast.
Matthew RSuper easy process picking up with the rep and fairly easy self turn-in process. However, there was an ashtray FULL of cigarettes and a mystery white goo on the floor of the vehicle. I do have photos if requested.
Bruce JWhen you place and order you are automatically connected to share U-haul so can get the confirmation email sooner.
Gerald FPrompt and courteous service.
TIMOTHY MIt was a great experience. Getting and returning the U-Haul was very easy and really convenient. No complaints here at all.
Amie RAsk if they want a dolly or not otherwise it's was great
ANGELA SN/A
ELIZABETH LThe cab had ants in it and both the cab and truck were leaking water ~ I was wet continually during my 7 hour drive to SC from NC and my bed mattress was wet despite putting it on a mattress bag.
BARBARA PAWESOME
ERNIE BStaff were very friendly and worked with my situation providing the best option available for the time period I needed.
Eric HPlease fix mirrors on all vehicles
CASSANDRA JVery simple process, easy to locate, great experience
SADE AThe man in the office was super helpful. I left something in the truck, came later to check. The man helped me and I got my staffs back! I'll always recommend this place to my community.
MOHAMMAD AGreat customer service.
Guy HThank you!
David LNothing! I think your customer service reps do a great job!
Deondree TOutstanding support. The gentleman at the facility made everything very easy, answered all questions, and was responsive when I called. The facility is also easy get in and out of, when others are a little cramped. Highly recommended for service and facility!
Jason MNot a thing!
Beverly MTheir was no one there to assist me.
Debbie LAgain, the app failed over and over. Guy inside seemed to handle things well. But fix the app!! For your info, I'm on an iPhone 13 - had good connectivity to 5g network.
Mark JI wish there was something in the UHAUL for people to put their phones on for GPS. It seems silly everyone has to bring their own. There were sticky marks from where other people had attached them previously.
Richard FThey were very busy but did an excellent job helping everyone. This was my first time ever renting a U-Haul. I will definitely be back.
Peter BI can,t think of anything else
samuel hRent better equipment. The air conditioner didn't work, the wiper blade was torn on passenger side, steering was sloppy. If I had gotten too close to a junkyard it would probably have wanted to stay there.
Robert LNever a dull moment always in and out
Toniqua MThe walk in and rental process was easy and quick. The gentlemen working there were friendly and helpful.
James B