Customer Reviews for Ardmore Auto Sales
(U-Haul Neighborhood Dealer)

51 reviews

28046 Main St   Ardmore, AL 35739
(Beside Mildred’s Restaurant)

(256) 423-0328

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(256) 423-0328

28046 Main St
Ardmore, AL 35739
(Beside Mildred’s Restaurant)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I’ve used 2 different small neighborhood U-Haul pick-ups and both were understaffed and were not able to assist with hooking up the trailer. That should be better communicated.

Jill B 
Rating:
5.0

Customer did not leave a comment.

DENISE C 
Rating:
5.0

Yes

Jesus G 
Rating:
3.0

This was the third time that I had driven from Alabama to Kentucky to pickup this vehicle. The first time there was a broken bar on the tow dolly, they didn’t have another one, so I had to cancel. The second time, the tow dolly had been stolen off the lot, they didn’t have another and I had to cancel once again. This time ther was a broken chain, as mentioned earlier.

Taylor G 
Rating:
5.0

These people at this location are just awesome. Plain and simple

John S 
Rating:
1.0

The online check-in process was horrible. It took over an hour to get the key for the truck due to not being able to speak to an actual process. You have to check-in through a website or an app. It requires multiple pictures and the location could not be found. It was over-all a horrible process. I paid for an appliance dolly to be used and was charge but did not get one in the truck. I will defiantly go in person during open hours next time i need a truck for a move.

Leslie F 
Rating:
5.0

Customer did not leave a comment.

Kimberly T 
Rating:
5.0

Great service

Stanley T 
Rating:
3.0

Trailer was clean, tongue jack was messed up, strap was frayed and the trailer kept blowing my turn signal and brake light fuses

Jacob C 
Rating:
5.0

Customer did not leave a comment.

Cynthia T 
Rating:
5.0

Customer did not leave a comment.

Earl W 
Rating:
5.0

Equipment was rusted and needed to have a very good servicing performed on the braking system.

Larry M 
Rating:
5.0

Customer did not leave a comment.

Herman S 
Rating:
5.0

Customer did not leave a comment.

Thomas P 
Rating:
5.0

Customer did not leave a comment.

Tabatha F 
Rating:
5.0

1) The storage area on the truck was filthy. We had to sweep and mop it before we used it so that we would not track powdery black residue into our new house when moving the furniture in. 2) The left tension cord on the rolling rear door was detached making it hard to open and even harder to close.

Tony F 
Rating:
5.0

Customer did not leave a comment.

Lela L 
Rating:
5.0

Very friendly and helpful

John S 
Rating:
5.0

Customer did not leave a comment.

Joseph N 
Rating:
5.0

Customer did not leave a comment.

REBECCA M 
Rating:
4.0

Customer did not leave a comment.

Warren V 
Rating:
5.0

Customer did not leave a comment.

Charlene K 
Rating:
5.0

Check in was a breeze and they were very friendly.

Billy O 
Rating:
5.0

Customer did not leave a comment.

hobbs j 
Rating:
3.0

Could have used help backing the trailer into where we were told to leave it

Michael T 
Rating:
5.0

Customer did not leave a comment.

Joel S 
Rating:
5.0

Customer did not leave a comment.

Sabrinia H 
Rating:
5.0

Customer did not leave a comment.

Jim B 
Rating:
5.0

Customer did not leave a comment.

Sammy B 
Rating:
3.0

Would recommend a return receipt to show or prove equipment was returned and inspected so there are no claims of damage after the fact.

James R 
Rating:
1.0

I had a U-Haul up town 5 miles away and you sent me 25 away. Made no sense Gary taber

Gary T 
Rating:
4.0

Customer did not leave a comment.

Jason M 
Rating:
5.0

Very Helpful with my return. Thanks!!

Dennis L 
Rating:
5.0

Na

Stephen P 
Rating:
4.0

Was carrying a couch a Uhaul leaked. Also would have been nice to know that I needed my own plug adapter to go from 4 prong flat to round connector.

David M 
Rating:
4.0

drop off person said we got trailer to you EARLY, which meant we would NOT BE CHARGED EXTRA DAY. yet we still have not seen a REFUND OF THAT EXTRA DAY CHARGE from your CORPORATE OFFICE!!! We ARE UPSET WITH UHAUL CORPORATE OVERALL UNTIL THIS IS CORRECTED!!!

Lisa P 
Rating:
5.0

Great customer service

Tom M 
Rating:
1.0

Y’all took too much money off my card

Ralph R 
Rating:
5.0

Customer did not leave a comment.

Gerald F 
Rating:
5.0

Great experience

John S 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
3.0

Customer did not leave a comment.

RONNIE C 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

STEVE K 
Rating:
4.0

Completed contract-less drop off.

KARA C 
Rating:
5.0

Customer did not leave a comment.

Jennifer W 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Don't change a thing you were great :)

JEFFREY J 
Rating:
5.0

Best UHaul experience I’ve ever had. Highly recommended this location.

JACOB M 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Michael C 
No reviews have been submitted for this location.

Additional Services at this Location

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