Customer Reviews for Automobile Jolibourg
(U-Haul Neighborhood Dealer)

136 reviews

7570 Boul Laurier O   Saint Hyacinthe, QC J2S9A9

(450) 771-5047

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 8 am - 3 pm

Services at this Location:

Contact Us

(450) 771-5047

7570 Boul Laurier O
Saint Hyacinthe, QC J2S9A9

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 8 am - 3 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

L'appareil (dolly) avait un bris sur un aile, que j'ai mentionné a la réception du produit. Mais cela n'a pas empêcher de bien fonctionner et de me rendre a destination.

polo N. 
Rating:
5.0

Customer did not leave a comment.

Sébastien S. 
Rating:
5.0

Customer did not leave a comment.

Sylvain R. 
Rating:
5.0

Great service. I was in and out.

Mellissa H. 
Rating:
5.0

Très bon service. La personne qui m'a servi était très aimable et serviable Garder le ;) J'ai déjà été a d'autres centres et je ne peux vraiment pas en dire autant. Un gros merci et au plaisir de retourner a cette emplacement

Luc S. 
Rating:
5.0

Customer did not leave a comment.

stephane V. 
Rating:
5.0

Customer did not leave a comment.

ANDRE D. 
Rating:
5.0

Réservation en ligne s'est terminée avec un message d'erreur même si elle était réussie. L'erreur semble avoir été causée par le champ "Province de résidence" qui ne pouvait s'inscrire correctement.

Daniel B. 
Rating:
5.0

Les espaces de stationnements pour le retour des véhicules pendant les heures de fermeture. J'ai été obligé de laisser le véhicule devant la barrière car les autres clients avaient mal stationner les véhicules.

francois D. 
Rating:
4.0

Appreciated early pickup without extra charge due to COVID 19 restrictions. Thank you!

France T. 
Rating:
5.0

Customer did not leave a comment.

luc G. 
Rating:
5.0

Customer did not leave a comment.

Maud L. 
Rating:
1.0

Le préposer me demande de changer le véhicule de place car il n'aime pas ou je l'ai stationné, pourtant aucune indication me disant ou stationné le camion. De plus, le préposer me demande de sortir les couvertures et le chariot du camion. Ce que j'ai refusé! Un peu plus et il me demandait de faire le changement d'huile! Préposer qui est arrogant. Donc je ne recommande pas cette succursale a personne.

pierre B. 
Rating:
5.0

Customer did not leave a comment.

SUZY C. 
Rating:
5.0

Customer did not leave a comment.

Sylvain B. 
Rating:
5.0

Courtoisie des 2 monsieurs rencontrés de la réservation à la journée d'utilisation. Simplicité et rapidité.

Nicolas C. 
Rating:
5.0

Customer did not leave a comment.

pierre H. 
Rating:
5.0

Customer did not leave a comment.

Patrick L. 
Rating:
5.0

Customer did not leave a comment.

NANCY G. 
Rating:
5.0

Customer did not leave a comment.

Serge B. 
Rating:
4.0

Customer did not leave a comment.

marc T. 
Rating:
5.0

Customer did not leave a comment.

BERNARD P. 
Rating:
5.0

Customer did not leave a comment.

Elie H. 
Rating:
5.0

Customer did not leave a comment.

Marie-Claude M. 
Rating:
5.0

Super gentil et patient le monsieur qui nous a acqueilli, tres apprecie.

anira F. 
Rating:
5.0

Everything went smoothly. The tie-down loops at the bottom of the trailer made it easy to secure the load in place.

sebastien H. 
Rating:
5.0

Customer did not leave a comment.

pascal G. 
Rating:
4.0

Customer did not leave a comment.

dominic I. 
Rating:
5.0

Service très satisfaisant pour un déménagement en toute tranquillité d'esprit.

KAMEL C. 
Rating:
3.0

Maybe let ppl do reservation at the place the reserved the truck not 50 km farther away to just get the truck

Sebastien B. 
Rating:
5.0

Excellent travail de l Employé rencontre au centre de location Mr mario bravo !

ALAIN D. 
Rating:
5.0

Customer did not leave a comment.

claude C. 
Rating:
5.0

Tout était parfait 😊

nathalie A. 
Rating:
5.0

Customer did not leave a comment.

danielle T. 
Rating:
5.0

Customer did not leave a comment.

Jean Marc G. 
Rating:
5.0

Service rapide et courtois

GUILLAUME B. 
Rating:
4.0

Customer did not leave a comment.

JEAN-MARC P. 
Rating:
5.0

Customer did not leave a comment.

marc S. 
Rating:
1.0

Nous avions loué un camion de 15 pieds cube, et nous avons reçu un camion de 20 pieds cube sans préavis. Le camion était déjà sale avec des taches dans la cabine côté passager et des boîtes et autres déchets qui traînaient dans le compartiment de rangement. Le personnel n'était pas aidant et refusait de prendre le temps de répondre aux questions. Ils ont rempli le formulaire sans prendre le temps de rien expliquer.

Théodore P. 
Rating:
4.0

Maria at Traffic was the worse customer service person i have ever dealt with She was rude, patronizing and hostile I will no longer give my business to Uhaul because of this treatment Nor will i recommend your services

Lynne J. 
Rating:
5.0

Customer did not leave a comment.

claude C. 
Rating:
5.0

Customer did not leave a comment.

Mathieu A. 
Rating:
1.0

Ca m'a couter beaucoup plus cher que ce que le monsieur m'a dit. Aussi, il m'a dit j'ai eu moins d'essence que j'étais supposer, mais je les seulement su au retour. J'ai du mettre plus d'essence que j'avais eu au départ. Je dois deménager encore dans les prochains mois mais jamais je vais louer ni recommander à un ami.

tiffanie C. 
Rating:
5.0

Merci!

dany N. 
Rating:
2.0

J'avais commander 2 douzaine de couverture et la personne ne m'en a fourni que 6. Le gaz était inscrit a la moitié alors qu'elle était sous la barre de la moitié (photo a l'appuis).

Paul-André L. 
Rating:
4.0

Mis appart le temps d'attente pour remplir les papier et avoir le camion le service était bon . J'étais supposer l'avoir pour 15h et finalement partie de la bas a 16h

YANN B. 
Rating:
5.0

Customer did not leave a comment.

Carlos I. 
Rating:
2.0

Customer did not leave a comment.

ANNABELLES C. 
Rating:
5.0

Customer did not leave a comment.

Nancy F. 
Rating:
5.0

Customer did not leave a comment.

Amélie S. 
Rating:
3.0

I booked to pick up the car from Longueuil, just 1 day before, i was told that the place was changed to Hyacinthe. I was charged again over 40$ Without any explanation!

Richard U. 
Rating:
5.0

Customer did not leave a comment.

pierre-luc P. 
Rating:
5.0

Customer did not leave a comment.

Martin B. 
Rating:
5.0

Customer did not leave a comment.

Rejean L. 
Rating:
4.0

Customer did not leave a comment.

Marc B. 
Rating:
5.0

Customer did not leave a comment.

christian A. 
Rating:
3.0

The employees at this location where very good. however this location was 1 hour outside of the city (Montreal) that I had booked my original truck in. you should not allow people to book a truck at a location if the day before the booking you call them to tell them that there are NO trucks available at all inside the whole city of Montreal. I was not compensated for the cost of getting to the new location outside of the city. the least uhaul could have done was given me a discount on my rental van because of this. it all felt very unprofessional.

Krista-Lee B. 
Rating:
5.0

Customer did not leave a comment.

frederic G. 
Rating:
5.0

Customer did not leave a comment.

Marc-etienne P. 
Rating:
4.0

Il a fallu passer le balais avant de commencer à charger le camion

daniel B. 
Rating:
5.0

Equipment was clean but there was a problem with the front light that apparently had been reported but not fixed. It fell off on the highway...could have resulted in a bad accident.

joseph B. 
Rating:
5.0

Customer did not leave a comment.

stephane B. 
Rating:
5.0

Customer did not leave a comment.

vicente P. 
Rating:
5.0

tout était parfait selon moi rien a changer

helene G. 
Rating:
5.0

Service irréprochable, excellente remorque comme toujours et prix abordable. 5/5

Simon D. 
Rating:
5.0

Customer did not leave a comment.

guy C. 
Rating:
5.0

Customer did not leave a comment.

NANCY G. 
Rating:
5.0

Customer did not leave a comment.

jose L. 
Rating:
5.0

Customer did not leave a comment.

yannick B. 
Rating:
5.0

Félicitations pour votre tres bon service.

jacinthe L. 
Rating:
5.0

Customer did not leave a comment.

diana A. 
Rating:
4.0

Customer did not leave a comment.

emilie B. 
Rating:
5.0

Ç est bien

jacques P. 
Rating:
2.0

Customer did not leave a comment.

andre V. 
Rating:
5.0

Customer did not leave a comment.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

jacques P. 
Rating:
5.0

Customer did not leave a comment.

claude D. 
Rating:
5.0

Customer did not leave a comment.

fernand G. 
Rating:
3.0

Don't understand the gas surcharge. Did they fill it all the way up and charge me for half a tank that I did not use?

Michael W. 
Rating:
5.0

Customer did not leave a comment.

patricia L. 
Rating:
5.0

Customer did not leave a comment.

michel B. 
Rating:
5.0

Customer did not leave a comment.

yvan A. 
Rating:
5.0

Customer did not leave a comment.

Sylvain B. 
Rating:
5.0

Parfait

martin L. 
Rating:
5.0

Customer did not leave a comment.

sebastien B. 
Rating:
4.0

Customer did not leave a comment.

hernando M. 
Rating:
5.0

Customer did not leave a comment.

Martin C. 
Rating:
5.0

Customer did not leave a comment.

daniel C. 
Rating:
1.0

I assume that the trailers are not maintained by each location, so I can't blame the location for my woes. This was my first time renting a trailer from U-Haul; my own trailer broke a leaf spring on route to eastern Quebec. The first problem with the UHaul trailer was that the hooks to connect the chains to my Touareg were bent WAY too tightly together, it was virtually impossible to connect them to the hitch. The second problem was that the ball socket was HORRIBLY worn. Every time we went over a bump, the hitch ratlled like crazy because it was so loose - despite the fact that we had tightened it as much as humanly possible. The inside of the trailer was dirty. I had to sweep it out before using it. Tires looked cheap and worn. Despite the fact that the UHaul trailer was at least 18" shorter than my own (which is 6'x10'x6' tall), I got far worse (20%) fuel economy towing the UHaul trailer vs. my own. I suspect the culprit was bad wheel bearings or just cheap bias-belted tires. Not pleased. Not a quality product, and not a quality experience.

howard K. 
Rating:
5.0

Customer did not leave a comment.

marius L. 
Rating:
5.0

L'endroit où laisser le vehicule est très mal indiqué. Ce sont les gens de l'entretien qui m'ont aidée puisque les propriétaires n'étaient pas sur place. C,est LEUR service a eux que j'ai trouvé excellent.

genevieve L. 
Rating:
5.0

Service excellent de la part du commerçant et équipement de qualité et bien entretenu! Je ferai affaire de nouveau avec vous à cet endroit la prochaine fois. 10/10

Simon P. 
Rating:
5.0

Customer did not leave a comment.

Nicole C. 
Rating:
5.0

Customer did not leave a comment.

mohammed abdul M. 
Rating:
5.0

Customer did not leave a comment.

normand G. 
Rating:
5.0

Customer did not leave a comment.

Claudine G. 
Rating:
5.0

Customer did not leave a comment.

linda P. 
Rating:
5.0

Customer did not leave a comment.

Kouadio ahoutou D. 
Rating:
4.0

lower your price...

tanya C. 
Rating:
5.0

Customer did not leave a comment.

GABRIELLE M. 
No reviews have been submitted for this location.

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