Customer Reviews for Baumgartner Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Baumgartner Storage
Ronald C. on
Nothing...they are SUPERT
joan b. on
Would definitely recommend them, everthing went perfect, what more could one ask.
Roxanne O. on
Stay fabulous!!
Barry B. on
The whole process went very smoothly. All details were explained clearly to me, and access to your place of business was very good. I had never rented something like this before, and I had an excellent experience.
David K. on
All the guys that work there are great. Very knowledgable, helpful and friendly. Would highly recommend.
Stephanie G. on
Our organization uses this location often and have a great experience every single time. Very friendly and helpful. Trucks are always in great shape as well.
tom p. on
Great service. Very cool.
Frank M. on
Very nice employees. Very helpful and fast!
MARK K. on
Thank you!!!!
MITCHELL M. on
This experience was great, I will be renting trailers from them a few times a year now.
Queen o. on
Great bunch of guys
Schei H. on
Great service - super clean
doug n. on
The workers there are great !!
robert l. on
Very convenient location, friendly people.
Patrick S. on
We are very suitably impressed with both the staff and the facility. Baumgartner Storage far surpasses other facilities that we have seen. The cleanest lockers ever!
Schei H. on
Buamgartner U-Haul is a great facility to work with. Thanks Mark Scheipeter Schei Home Building
Joseph W. on
Super clean store and nice folks to work with.
Shannon G. on
SO helpful, kind, and friendly. I had no idea what I was doing and they walked me through everything with a smile! Very grateful and will definitely be using them again!!
James N. on
Great to deal with!
SHAWN B. on
Baumgartner storage is the standard of excellence by which storage facilities should be measured.
KEVIN S. on
Easy access location.
Amanda G. on
The app was not working for 24/7 at our original location. We were sent to this location and after 30 minutes they made some things right for us. They were very nice and helpful. As for UHAUL's customer service, I will never use this company again. They made us 2 hours late and we missed the opportunity to have our movers so my husband had to move everything by himself since I had just had surgery. They refused to pay for the full amount for movers to hell him unload the truck. Not only did my husband have to pack the truck himself, the ramp was broken so had to lift everything into and out of the truck in the rain. Then, when unloading they realized the truck had a leak and about 10 of my boxes were soaked. Customer service was not helpful, would not let me speak with upper management. I have submitted a complaint and waiting to hear.
VIRGINIA W. on
Nothing your employees are very knowedgable and friendly and helpful they are just great, do not change anything.
Jason C. on
Nothing to improve. Great place!
randy p. on
Great experience.
William H. on
The people at the pick up location were very friendly and professional. They were informative and the process when flawlessly.
Jon R. on
Good customer service
Edwin S. on
They were awesome... As I close on my new home, I will be back to rent a truck to move everything from storage, to my new home!
MIKE M. on
They were SO helpful! If I needed any equipment or moving supplies in St Louis, this is the place I would go.
sherman c. on
nothing I can think of
bill a. on
I use uhaul all the time and the first time I used the Baumgartner location....they are very deceptive and overcharge when they dont need to. Never had this experience with the high ridge location I typically use!
Mike Z. on
Nice staff and facility.
RJ A. on
Fast and friendly.
Michael W. on
Nothing, the service was very good and they were very helpful getting everything hooked up and working.
Hector T. on
Everybody was very helpful and got me on my way safely! I will return to this location next time!
JOANNE B. on
Friendly staff warm and helpful
Schei H. on
We have used these guys many times and are very pleased.
George H. on
Longer hours and cheaper rates (I think both are very reasonable).
Queen o. on
Trucks are always super clean and the personnel very accommodating
DWIGHT J. on
Barmgartner Storage provides outstanding customer service!!!
Matt L. on
I don’t think anything
JEFFREY W. on
Your equipment has never failed me.
rodger d. on
nothing you guys are the best
Gerald R. on
Nothing. Service and vehicle was quick & easy. Great job!
james k. on
Great customer service I would totally go back there again and recommend my friends
James L. on
They made it easy. No drama. Skilled. Thank you!
ethan h. on
This process was so easy, and the staff was really helpful and kind! Will come back again!
Kelly D. on
Guys were great very friendly. Thanks
Queen o. on
As far as Baumgartner Uhaul is concerned, Excellent on all accounts.
MARK W. on
The facility is a well run operation and suited my needs for over two years.
Jason C. on
Steve and Mark make the rental process easy and quick! First rate experience!!!
Alex L. on
Very friendly and helpful. Would go out of my way to go here again.
kathleen h. on
Great customers service, truck was clean. Very happy with this company.
mike d. on
Very helpful
Rich O. on
Great customer service from everyone I came in contact with. Very thorough in explanation and detail of the equipment I rented. They made the process easy and uncomplicated. Thank you very much Steve and company!
Zachary G. on
The only issue I had with the friendly and helpful staff was that when I picked up the U-haul I had requested an appliance dolly, but only a standard one was loaded. I did not notice nor did the gentleman helping me. When I brought the truck back, they saw that I had not received one and took it off my bill. Luckily I didn't need it, but I would hate for someone to not get the correct equipment in the future. Otherwise no complaints or negative experiences.
John W. on
All is Good!
rodney m. on
Service was excellent!!! Super nice people each time we called. Also, they offered options, allowing some flexibility we needed! Great Location (easy access) & Great Service!!! Call this location 1st!!!
Scott T. on
Outstanding customer service and facility. I highly recommend!
Hans H. on
Hands down, the BEST EVER! These guys were the very best at everything they do there! I will probably swing by, just to say hi. You cannot find a better place or better people!
KEVIN SANDY R. on
We were customers for going on 5 years and would highly recommend Baumgartner for your storage needs!!