Customer Reviews for Bethlehem Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bethlehem Self Storage

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James C. on

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Only issue was with uhaul software

dennis D. on

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Customer did not leave a comment.

Kevin B. on

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Truck broke down from coolant line break. Took 1.75 - 2 hours to fix. Had to make delivery after hours. Lost wages on the two employees that I had with me at a rate of $12 an hour each. The truck has a serious suspension problem on the left causing it to vibrate violently making the ride very unsafe and unpleasant. Truck should be looked at prior to renting it again. Additionally, the passenger-side seat belt is jammed and unusable. A nightmare trip.

justin P. on

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I know how much fuel i left in vehicle. Slightly over what i started with. Was charged for fuel charge.

HOLLY C. on

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Mark H. on

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charles F. on

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patrick L. on

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danny F. on

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It was a good transaction

LOUISSE M. on

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I didn't enter the business as I just dropped the truck off after hours.

John M. on

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Wish they would do the inspection and everything with you...

Valerie R. on

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Customer did not leave a comment.

MARIANA M. on

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Nice folks!

MICHAEL W. on

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The "office" was filthy and functions as a storage room, office, and kitchen rolled into one. One of the wheel fenders on the tow dolly was broken and rattled (until I secured it with a nylon zip tie).

DEBRA S. on

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jeff W. on

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RAYMOND P. on

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BURR S. on

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CARL W. on

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JEFF L. on

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Place is a dump. Inside of the office looks like the operator is a 'hoarder'. Manager was nice to work with but he needs to clean up his office junk

KEVIN H. on

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ROBERT D. on

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DARRIN W. on

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WILLAM S. on

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DONNIE P. on

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Driveway was not clearly marked this would have been helpful.

BRENT H. on

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The staff made sure I was happy before they allowed me to leave the facility. The vehicle was in perfect condition. I will handle all of my U-Haul needs with this facility from now on.

johnny H. on

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They weren't open when we arrived at 9am due to an emergency. U-Haul said he had to charge us $39.95 plus .99 cents per mile when we had been quoted $29.95 by you (on line) and him at the dealership. He made things right and is a very nice man but it was very aggravating Saturday morning. I fully understand the emergency but do not understand U-Haul bumping us up to $39.95 when we were quoted by you, him and a big sign out front with $29.95 for that size truck.

ANGELA M. on

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Customer did not leave a comment.