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JAMES C.
Customer Reviews for Bristol Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was happy with the rental until it came time to bring it back.. It was on a Saturday so the place was closed, when I tried to use the UHAUL app to do my return it would not work (tried multiple times).. I had it back on time, called customer service to tell them what was happening. I got charged $20 on my CC because the app wasn't working and they had to "finish my return" even though I was told I would NOT be charged... To top it off no one seems to know how to reverse that charge... Not happy.
stacey A.Changer d'ordinateur ou de service internet. J'étais supposée bénéficier d'un rabais, car on a dû aller chercher un U-haul deux fois la distance supposée. Et on m'a chargé tout le supplément. Autrement dit, le double de distance et 100 $ d'essence supplémentaire.
Carmen D.Nothing to improve the service was excellent
michel G.Have bigger trailers available
ron L.why i am charge 90.00 for supplie i did not get supplies what is that charge on my bills ty
DANIEL B.Everything was perfect Eldon Ostrom
Eldon O.Snow tires would have been nice
Debra S.Great service
JOHNB L.Until performed better than expected. Thanks. I will use your product again.
DOUGLASA K.Can you please update the address and phone number of this U-Haul location in Shawville, Qc? The 819-410-1525 is disconnected and the 11-411 Hwy 148 on my original contract doesn't seem to exist... The U-Haul location in Shawville is at 115 Hwy 148, Shawville, Quebec J0X 2Y0. Gord, the owner was fantastic and worked out the issue regarding the wrong address! I will return at this location often. Thank you.
Robert P.