Be awake and available when the customer arrives to pick up the vehicle. Know how to get the key out of the lockbox.
Leisa L.
Customer Reviews for Bryant Automotive & Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
Bonnie R.We chose the mobile pickup option and both the website and app repeatedly malfunctioned. When it came time to get the keys, we couldn't find anyone on the property for over 45 minutes until the owner emerged from some back workshop. We were well over an hour late to pick up furniture.
Marley B.No one there during listed hours. Had to leave it and drop off keys. Couldn't lock back with dolly in it or have anyone to advise. Looked like a auto dump - smashed up cars everywhere.
Karen K.I ordered pads. He did not have and charged me. I had to point that out and ask for a refund. When I picked up the gas was slightly more than1/2 he called 5/8. Same when dropped off but they called 1/2 and charged me $20. That is not right. Tank should be full to avoid this arbatry reading
John D.