Unprofessional and rude. Was late showing up to work, which cost me time. Did not have the equipment I had reserved. Truck had malfunctioning gas gage.
MARC K
Customer Reviews for BSG Logistics
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The windows. Very much needed to be cleaned hard to see out of them at dark and during the day when sun was beaming down head lights. Wasn’t good at all. Really need LED lights.
BONNIE EPlease fix the lock. It was really hard to open. Other than that everything was perfect!
Diana GLocation was fine, made the rental easy. However, the only trailer available was 40 minutes away. Quite frustrating to have to take almost 2 hours to pick up a Uhaul.
ERIC RVery limited in equipment availability. Location was convenient for me. Employee on site was very helpful in assisting me with hooking up trailer.
Kevin YGiven wrong information about location to return truck. Uhaul corporate changed my pick up location less than 12 hours before pick up, adding 32 miles to total trip (Winder, Georgia to Taylorsville,NC drop off truck in Charlotte, NC) costing me about 15 total gallons of gas at a cost of 3.39$ per gallon. Extra miles and days don’t help with fuel costs. Do better.
Laine SGreat location and very friendly service. I have made this my go to place for uhaul.
Rodney W