Customer Reviews for Campers 4 Rent
(U-Haul Neighborhood Dealer)

160 reviews

955 Sids Rd   Rockwall, TX 75032

(469) 267-6813

Location Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

(469) 267-6813

955 Sids Rd
Rockwall, TX 75032

Services at this Location:

Location Hours

  • Mon-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Small place. Can't turn the truck inside the compound.

Rodrigue G. 
Rating:
5.0

Customer did not leave a comment.

malette R. 
Rating:
4.0

Customer did not leave a comment.

DAVID D. 
Rating:
1.0

Customer did not leave a comment.

MIRIAM G. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

Doug A. 
Rating:
5.0

Customer did not leave a comment.

Jarrett G. 
Rating:
5.0

Great customer service (sheldon) great selection.

Nathan N. 
Rating:
4.0

Customer did not leave a comment.

Vivki J. 
Rating:
5.0

There was not a furniture dolly or pads with my rental.

James B. 
Rating:
3.0

Customer did not leave a comment.

Howard I. 
Rating:
5.0

KEEP DOING WHAT YOU ARE DOING

Ezekiel L. 
Rating:
1.0

same thing as stated before... someone was in the office at time of drop off, however basically told us that they were closed, needed to leave and that we needed to checkout online

Michael S. 
Rating:
5.0

Campers 4 Rent were good. However, U-Haul reservation was NOT! I had reserved the trailer the day before and when I went to get it was told that the location did not have trailers. They could not understand why U-Haul sent me there. After some time they were able to find a trailer at Campers 4 Rent which was much bigger and more expensive than I wanted. I was told I could go to Garland (20 min. away) to get the size that I had reserved.

Jim D. 
Rating:
3.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
4.0

Have rented from Uhaul four (4) times in last month and have had good and responsive service. I especially enjoyed working with the Boerne and Rockwall personnel.

Alton F. 
Rating:
1.0

I was told I could drop off after hours and was charged for doing that ! Then I was charged a “cleaning fee” when all I moved was furniture for 4 hours . This operator is dishonest nd completely unethical and I will never use Uhaul and this business again . I will report to BBB and Yelp

phillip M. 
Rating:
1.0

The guy who hooked up my trailer did not do it correctly and my trailer came off my trailer hitch in the middle of the road. Definitely do not recommend this place

Will M. 
Rating:
5.0

Sheldon was extremely helpful, knowledgeable and pleasant and the trailer was in excellent condition. Love this location.A++++

SAMUEL P. 
Rating:
5.0

Customer did not leave a comment.

Randall M. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

Cameron C. 
Rating:
5.0

Customer did not leave a comment.

GERALD V. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND D. 
Rating:
4.0

Customer did not leave a comment.

Sandra B. 
Rating:
2.0

Customer did not leave a comment.

fares S. 
Rating:
5.0

You folks are gave us excellent service and very courteous.

Darlene T. 
Rating:
3.0

There was no one there, and no parking.

Noah M. 
Rating:
5.0

Customer did not leave a comment.

Jeremy T. 
Rating:
4.0

The fuel penalty is a joke!!! I was told it would be $4.50 a gallon but was charged $57 for 6 gallons without an explanation. I won't use unsullied again just on this principle!

CHRISTOPHER C. 
Rating:
3.0

Customer did not leave a comment.

Luis G. 
Rating:
5.0

Outstanding customerservice at this place. Very courteous and professional.

SYED H. 
Rating:
5.0

Mr Sheldon was very helpful and knowledgeable outstanding service

gary G. 
Rating:
1.0

"Sheldons" rented us a trailer that had defect in electrical before I rented and hadn't fixed it. We had to spend three hours calling and waiting for Roadside Assistance to get it fixed. "Sheldons" also entered charges that we did not ask for. Since the entire transaction was paperless we were not able to see and did not verify the extra charges I had to call Uhaul and dispute the charges. Still working with Uhaul on that dispute. Finally, Uhaul sent the location an email verifying that I returned the rental on time. The location charged me a late fee anyway. Another call to the location to get that corrected. This was the worst experience with a neigborhood dealer ever.

anthony C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
1.0

Pick up was good... However afterwards got a phone call asking if the trailer could be dropped off in Redding CA vs Yreka CA. I specifically told her NO. We were on a time crunch and that is hours away from our destination. However, they processeded to contact my Father and TELL him via text n phone

LAWRENCE T. 
Rating:
1.0

Customer did not leave a comment.

DUANE H. 
Rating:
5.0

Customer did not leave a comment.

Robbie O. 
Rating:
5.0

Checking in on a day when there is no physical check in and have to do it on the Uhaul App sis a pain in the ass. Uhaul needs to fix tbis issue by simplifying the process! I didn't want to create an account with UHAUL to do this. Simplify this so the customer is nothaving to do your job! The check in process will cause me to use ither options!!!

Barry B. 
Rating:
3.0

Finding the truck size I wanted was the frustrating part. After setting up my rsvp with an agent, things went smoother. I created a uhaul account and was able to see my reservation, check in to pick up my truck. The only issue with the website was when I had tried to return my truck, the website wanted my location but couldn't find me yet it wouldn't let me bypass that screen to fully return my truck. Ended up doing in person.

Laura Y. 
Rating:
3.0

Customer did not leave a comment.

Gene G. 
Rating:
5.0

Customer did not leave a comment.

JAMIE K. 
Rating:
5.0

Customer did not leave a comment.

AMY V. 
Rating:
4.0

This truck was absolutely filthy. The cab floor was sticky and not cleaned. The back of the truck had broken glass and ornaments everywhere. Dirty as well. Highly unacceptable.

Paul J. 
Rating:
5.0

Very friendly staff! Check in / out was quick and efficient.

Aaron N. 
Rating:
5.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Customer did not leave a comment.

Mayuresh J. 
Rating:
4.0

Waited for 20 minutes before someone took care of me. There's a bit of confusion who was supposed to be behind the desk to provide service to the customers. Recommend that this shop needs to have a solid communication skill before the man-in-charge and the employees.

Lealofi F. 
Rating:
5.0

Customer did not leave a comment.

Samuel P. 
Rating:
5.0

Only problem was lack of proper dolly. Made move very difficult...very, very difficult.

Lewis M. 
Rating:
5.0

The manager went above and beyond to ensure we were taken care of. Thank you. It's very refreshing for a business to still hold customer service to the highest level. We appreciate the assistance.

Chad E. 
Rating:
5.0

Very helpful staff

Raymond G. 
Rating:
3.0

Customer did not leave a comment.

JAGEN C. 
Rating:
5.0

The truck cab smelled of smoke. Understand that it is apparently allowed but would be nice overall at U-Haul to make the trucks non-smoking.

MICHAEL N. 
Rating:
5.0

Great experience and easy to work with.

Paul C. 
Rating:
5.0

This is my favorite location to rent a UHaul from as the staff are all excellent people.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

KIM M. 
Rating:
5.0

Convenient & easy to get to.

Felipe O. 
Rating:
4.0

Customer did not leave a comment.

Sandra K. 
Rating:
4.0

My favorite location and guy. Very easy.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

John I. 
Rating:
5.0

Personnel met us in the parking lot. Disconnected us and sent us on our way. Very smooth.

James J. 
Rating:
5.0

Customer did not leave a comment.

BENNY S. 
Rating:
5.0

The representative at this location is extremely knowledgeable, professional and has great customer service skills.

michele A. 
Rating:
5.0

Fast and friendly service

Cedric T. 
Rating:
3.0

Charged me $20 because I didn't check in on the mobile app. Did not know I was supposed to do this because no one told me about it. I will not be back

BRIAN L. 
Rating:
1.0

Not a very nice place to rent from. The man didn't show me anything about the truck, how to open the roll up door, nothing about anything.

Patti F. 
Rating:
5.0

Change nothing. Your on-site reps at this location are excellent.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

OEYSTEIN B. 
Rating:
5.0

Customer did not leave a comment.

Clenton P. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E. 
Rating:
1.0

Took advantage of me on the price I rent a tow dollies all the time for $79 now all of a sudden it was 250 would not recommend U-Haul to anybody

William W. 
Rating:
5.0

Customer did not leave a comment.

bobby M. 
Rating:
5.0

Customer did not leave a comment.

DALLIS C. 
Rating:
4.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Truck worked out great for hauling the Casita trailer rental. Folks at Campers4Rent in Rockwall were very helpful and pleasant to work with.

Michael P. 
Rating:
4.0

Customer did not leave a comment.

Alexander S. 
Rating:
5.0

The truck passenger door wouldn't close all the way. But other than that everything was excellent and easy! Thank you

Anna P. 
Rating:
5.0

The guys who helped me get the trailer were super friendly and very helpful. I will definitely be back and recommend this place to others.

Robert T. 
Rating:
3.0

Customer did not leave a comment.

Bill D. 
Rating:
5.0

He was very nice and helpful. Truck was clean and full of gas and ran great. Would definitely go back to this location or refer to a friend.

OLINA S. 
Rating:
1.0

Customer did not leave a comment.

Alicia H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN H. 
Rating:
5.0

Nothing. Renting those 24 blankets was by far the easiest thing I did all week.

John F. 
Rating:
5.0

Customer did not leave a comment.

AUMBRA B. 
Rating:
5.0

Customer did not leave a comment.

Roger T. 
Rating:
5.0

Customer did not leave a comment.

PAHK T. 
Rating:
5.0

Customer did not leave a comment.

Cymel E. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

Charles G. 
Rating:
2.0

Need to clean between rentals

RUSSELL V. 
Rating:
5.0

Customer did not leave a comment.

Mauricio S. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
No reviews have been submitted for this location.

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