Customer Reviews for CubeSmart
(U-Haul Neighborhood Dealer)

61 reviews

2381 Pass Rd   Biloxi, MS 39531

(228) 435-4524

Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(228) 435-4524

2381 Pass Rd
Biloxi, MS 39531

Services at this Location:

Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The experience was great. The property was very organized.

CRAIG H. 
Rating:
5.0

Customer did not leave a comment.

cartella T. 
Rating:
3.0

Online return did not recognize my location and took over an hour

Rickey C. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

I was charge twice. Currently got my bank monitoring the transaction......The brake fluid was leaking from the trailer and I had a hard time unhooking

ANTHONY L. 
Rating:
5.0

Customer did not leave a comment.

Krista A. 
Rating:
5.0

Customer did not leave a comment.

ZACHERY J. 
Rating:
5.0

great and precise customer service

NINA M. 
Rating:
4.0

Customer did not leave a comment.

Salvacion K. 
Rating:
5.0

Customer did not leave a comment.

VICKI-LYNN O. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Nothing the man who took care of us was excellent.

ORLANDO G. 
Rating:
5.0

Customer did not leave a comment.

Joel H. 
Rating:
4.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Great experience and service!

Laura S. 
Rating:
5.0

Simple to use and the lady was very helpful.

Brad M. 
Rating:
3.0

Everyone at this business were wearing face coverings. :)

George C. 
Rating:
5.0

Customer did not leave a comment.

Arica M. 
Rating:
3.0

Customer did not leave a comment.

Lucas S. 
Rating:
5.0

Customer did not leave a comment.

stanley H. 
Rating:
5.0

The young lady who helped me at this location went above and beyond to provide top notch customer service!

Celena S. 
Rating:
3.0

We couldn't find the key drop box, drove around the whole building and tried calling the number listed. Very frustrating after a long day of moving. We just happened to see it stuck to a random pole in the parking lot while on hold for uhaul.

TERRY H. 
Rating:
5.0

Get

TOUSSAINT S. 
Rating:
3.0

N/A

LATOYA G. 
Rating:
4.0

Everything was fine.

Deborah W. 
Rating:
5.0

Excellent service

David D. 
Rating:
5.0

Customer did not leave a comment.

Kristine S. 
Rating:
5.0

Customer did not leave a comment.

Celena S. 
Rating:
5.0

Customer did not leave a comment.

Adam P. 
Rating:
5.0

I had my on dolley, but a more industrialized one would have been better.

Kurt H. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Juanita C. 
Rating:
5.0

Customer did not leave a comment.

Spencer W. 
Rating:
3.0

Customer did not leave a comment.

Asia T. 
Rating:
5.0

Rented a dolly. The manager was efficient and professional! I wish a truck at this location was available. It was very clean too.

andrea P. 
Rating:
5.0

The manager, Jeremy, was excellent. He gave me good directions on how to get there. He was polite, answered all my questions, and finished the check out fast. Very good customer service. Thanks.

janice B. 
Rating:
5.0

The unit was clean but the part you turn to tighten it to the ball to tow was so rusted it was very difficult to tighten and loosen. The unit also didnt have the light plug so i was unable to connect my car lights to the trailer.

Nicole S. 
Rating:
1.0

Customer did not leave a comment.

Brian L. 
Rating:
5.0

THE man who unloaded the car was very helpful and had a very difficult time getting the front tire tie downs loose . He did persist and got the car unloaded for me.I would rent from them if ever the need arose.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

Catherine G. 
Rating:
5.0

Dropped off my truck and fast service.

steve H. 
Rating:
1.0

Not over change for a 6 hour rental

Kavon M. 
Rating:
5.0

She came right out and unhooked the trailer for me. Very pleasant.

Susan R. 
Rating:
5.0

No one was at our first pick up location so Uhaul switched us to the CubeMart

Lois L. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Abby B. 
Rating:
5.0

Jeremy was great I really enjoyed my experience!

Terrell L. 
Rating:
5.0

The next time I have to rent an auto tow, have it brought to the same pickup instead of making me go to Another town!! Also—at the Popps Ferry Cube Smart uhaul, they left the office at 2:15 and did not return until 3 pm!! What kind of place does that without texting me???? Very bad business. Lastly—the young man who put my car on the tow—please tighten the tire wraps tighter! I got to Mobile and one had completely come off!

Connie L. 
Rating:
5.0

This was great customer service. Zero issues to complain about.

Virgil S. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
3.0

Customer did not leave a comment.

merle W. 
Rating:
5.0

Customer did not leave a comment.

MIKE E. 
Rating:
3.0

The trailer was not hooked on properly and came off on the interstate. I nearly lost control but was able to pull over. Most of my belongings were ruined from being thrashed back and forth at 55mph. I'm just happy I'm not dead.

Jeremy J. 
Rating:
4.0

Customer did not leave a comment.

Anita R. 
Rating:
5.0

Everything worked as it should

Steven D. 
Rating:
5.0

Donuts?

John B. 
Rating:
5.0

Customer did not leave a comment.

Melinda N. 
Rating:
4.0

1. it should not take 30 minutes to do the paperwork for a trailer already paid for . All I needed extra was blankets and rope. 2. agent did not offer to carry blankets instead allowed me to carry 2 bundles along with my coffee across the hot parking lot while talking about how hot it was.

Ray T. 
Rating:
5.0

Customer did not leave a comment.

Stacey H. 
Rating:
4.0

Customer did not leave a comment.

Sidni K. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top