Customer Reviews for Custom RV & Boat Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Custom RV & Boat Storage

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Dan B.
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pulling the franchise from the Dolores General Store so that UHaul customers don't have to have contact with the rude thief who runs the place.

JOHN F.
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Customer did not leave a comment.

David B.
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Great job & customer service representative was excellent!

John E.
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Customer did not leave a comment.

Jami K.
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Mary C.
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Austin was very friendly and accommodating!

Brittany H.
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Jean R.
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Very friendly people! I will rent from here again.

NATHAN M.
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Customer did not leave a comment.

Frank T.
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Great, friendly customer service every time I've been here. My go to location.

Doug P.
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Can't think of anything.

William S.
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Good people

Elisabeth K.
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The location itself was fine. What really made me angry is I put my moving address as Greeley. The location I booked was 1 block away from where we were moving from in Johnstown, and my rental was switched to the west side of Loveland. We moved east to greeley. I had to drive over 7 miles back and forth to get the truck. 15 to greeley and over 20 to return the damn thing. I literally should have paid 20 to 30 dollars less but I needed the truck to move and didn't realize the location changed til I pulled up the email to pick up my rental Friday morning and saw a difference address. I had no time to problem solve. Pretty ticked and not impressed. I would love a refund of 25 dollars actually. Which I probably won't get.

Jeff C.
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Brandon C.
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Paul H.
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frank T.
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Lots of room for equipment drop-off. Very friendly and helpful. I will be back

FRANCES L.
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Austin is professional with an excellent attitude. Thanks

Linnea R.
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Christopher P.
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This was my best visit to a U-Haul dealer ever. Thanks so much!

Steven P.
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Daniel B.
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Thank you we will use your business in the future.

patty B.
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RICHARD M.
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The staff is great, helping connect and get on my way as quick as possible. Thanks guys!

Grace W.
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SCOTT C.
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Got my move done!!!!! Hallelujah

Mya K.
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Sara B.
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Chris H.
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MICHAEL N.
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Carolyn K.
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Lawrence L.
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I did not recently rent anything. You have the wrong email amd person.

Mark S.
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Peter G.
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Richard L.
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Jeff L.
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These people were again very helpful

GABRIEL C.
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Joel M.
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georgianne S.
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dropped truck off late Saturday night thus tried to call office-no answer until Monday.. Didn't know where to park truck but where we did was ok. Drop off instructions were very good.

Daniel R.
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Jay M.
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BRIANNE S.
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Amy B.
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PAUL THEODORE P.
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Dennis V.
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Marc H.
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Austin was very pleasant and professional. The whole pick up and return drill was smooth and easy.

Kenneth J.
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Marybeth S.
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Myron B.
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Owner very accommodating, 3rd time I've used this location and will return for my uhaul needs.

Robert P.
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Nothing. Everything was great.

Dale C.
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The young man that helped me was very professional and helpful (Keep him he is a rare breed these days.) The price was 50.00 more than quoted but I wasn't going to make a big deal of it.

EARL F.
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Courtesy was appreciated and rep was competent.

Riley D.
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Jami K.
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Ronald K.
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Outstanding customer service!

Gregory S.
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MATTHEW W.
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Excellent professional service - as always at this location!

Monica D.
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Excellent service. Quick & easy return.

ray M.
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20 miles out of my way... and closed

James C.
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Customer did not leave a comment.

Pamela K.
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Person who assisted me was very efficient and accommodating.

Shanna T.
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Lori W.
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Stan R.
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Johnny S.
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Sarah R.
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Marcus Z.
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So, after placing my online order for a truck and trailer, driving my damaged car to the store I had told had both- had neither. I then spend 3 hours driving around town picking up the truck, trailer and rental car. So, not impressed with the online reservation process at all, and the First dealer was also Frustrated. Now, having got past that wasted time, my first stop to get my truck was good. Quick, no BS, (Had concerns that this truck, like my car, also has a check engine light on) but it ran fine... It's when I picked up the trailer from this location, that really spun my day around. Unfortunately, I did not get his name, but the guy who checked me out here was awesome! I walked in, he jumps up with his mask on, and is ready to go, here's all the paperwork, details with the contract, etc.. quick, and professional. Then he walked me through all the details with the trailer process. I'm hauling my van back 500 miles, so wanted to make sure I did everything right. He was in no rush, and walked me through step by step, and really turned my day around, and gave me faith for the trip home! He's a outstanding representation for this location, and UHaul!

Christine H.
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Lyman W.
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BRUCE R.
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Anthony B.
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They made my return process very quick and easy. This was important, as I was understandably exhausted from moving.

Sharron G.
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The service rep was professional, efficient and very helpful! He had all the equipment I needed and completed the hookup for my trailer with a smile! It was a pleasure doing business at this location!

GORDON S.
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Sarah L.
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Leslie S.
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JOSEPH B.
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Joe S.
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Everything was great nothing to improve.

Brian G.
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Karma S.
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Michael B.
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Matthew B W.
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John A.
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Remove cigarette butts from ashtray

Christian F.
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Justin S.
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Be more friendly

Rodney O.
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We would certainly use this location again. Welcoming and friendly folks. Thank you

T Daniel G.
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I rented the truck from a Greeley CO location but was sent an email telling me that it was to be picked up in Loveland. Clicking on the truck details told me to pick it up in Greeley. An hour difference in pick up time and 30 miles apart. Very confusing and trying to contact someone via phone or chat was next to impossible. This area of your business needs work on. Otherwise the truck was great and the store employees were wonderful. Dan

PIETER T.
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Speedy and very friendly service. Previous experiences with other locations were frustrating and lengthy, but this location was a pleasure to do business with however.

Gary H.
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Amanda B.
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Kym B.
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I will definitely rent here again!

jennifer C.
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richard P.
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Have needed to rent something for about 2-3 times a month for the last 6 months and I've used them for all my stuff and never had an issue they are awesome

richard P.
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These are my go to guys for my moving stuff needs they are awesome and always professional and friendly and do a great job

Terry S.
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Customer did not leave a comment.

john G.
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Outstanding customer service. Will use again

Robert R.
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in general, install a USB port for charging a phone.

Jessica H.
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The man who helped me get the equipment was very knowledgeable, kind and provided excellent customer service. This experience was SO much better than the last one!

Sarah C.
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Trailer was not swept out.

Leonor S.
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Customer did not leave a comment.

Debra H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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