Customer Reviews for D&R Self Storage Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&R Self Storage Inc

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Claude C.
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Customer did not leave a comment.

Stan L.
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Scott A.
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Connie F.
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STAFF IS VERY FRIENDLY AND PROFESSIONAL!

Dean S.
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Drop off location roll-of-dice. Keeps changing...

James C.
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Customer did not leave a comment.

Heather C.
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The online pick up should be a bit easier to do

Bobby F.
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Arthur M.
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Laura N.
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JOSHUA B.
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Courtney R.
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Peter V.
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david N.
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Perfect experience Easily accessible and able to drop off after hours

george O.
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Overcharged after an aggrivatimg morning of no systems working and no truck ready at the firat location. Bad experience with u-haul for sure. Why can't we rate 0 stars?

David M.
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Driveway access is bad and lot needs to de-weeded. Charged me a fuel charge and got proof i filled the tank before i returned fuller than when i received it and cant get anyone at uhaul to respond.

Jenny B.
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Uhaul took out a total of $147.07 from my account. I only owed $32.90!!! This is unexceptionable!!! Very disappointed with Uhaul not the location!

Todd H.
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Very polite and helpfull.

Guy D.
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We didn't receive the furniture dolly. When I called and asked for it to be removed from our account, they assured me it was. NOT!!! I had to explain all this to the Katy Uhaul guy to remove it for me.

Daniel F.
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John M.
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Joel C.
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Daniel M.
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Bryson M.
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kimberly H.
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Joel A.
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Everything worked out perfectly. No improvement needed.

MARK M.
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Houston R.
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Sydney B.
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I was re-routed twice to another location as the size trailer I rented was not available at the facility I was told. I did not get the trailer where I originally was told I would and was told 2 hrs prior to picking up the trailer that the location had once again changed.

Marcus W.
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No one available at drop off time and despite following instructions there did not seem to be good inventory control. I received phone call days later asking me to confirm date and time of drop off. Need better checking and inventory tracking.

ivonne L.
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Location was closed on the weekend when I dropped off the trailer. When I called to close out the account, staff was courteous and pleasant. Received a confirmation email with receipt quickly.

RAndy V.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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