Customer Reviews for DG Nicholas Co
(U-Haul Neighborhood Dealer)

37 reviews

1166 Pocono Blvd   Mount Pocono, PA 18344

(570) 839-7082

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 6/12/2021 - 6/30/2021: Closed

Services at this Location:

Contact Us

(570) 839-7082

1166 Pocono Blvd
Mount Pocono, PA 18344

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 6/12/2021 - 6/30/2021: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Betty E. 
Rating:
5.0

Friendly customer service GREAT PLACE TO RENT FROM TRUCK WAS CLEAN

Carl J. 
Rating:
3.0

Let them know all the steps you need to do online before hand. Like 2 references, id's needed etc.

Timothy D. 
Rating:
5.0

My uhaul auto transport rental was a seamless experience with no issues at this location. The attendant at this location was prompt, polite, and made quick work of my rental.

Jonathan B. 
Rating:
5.0

Personnel was more than kind.

Enes R. 
Rating:
5.0

Customer did not leave a comment.

Gene A. 
Rating:
5.0

N/A

Jean-Paul B. 
Rating:
5.0

Excellent service and fast processing.

Laura C. 
Rating:
5.0

Everything was perfect!

Nicollette C. 
Rating:
3.0

Customer did not leave a comment.

Connor D. 
Rating:
5.0

Customer did not leave a comment.

Vincent P. 
Rating:
5.0

Customer did not leave a comment.

Linda P. 
Rating:
5.0

Customer did not leave a comment.

Fernando R. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

I received the wrong receipt , the total amount is 0.00$. I would like to receive the correct receipt.

vladyslav K. 
Rating:
5.0

Customer did not leave a comment.

Paige S. 
Rating:
5.0

Mike was great!!!!!

Richard S. 
Rating:
4.0

Customer did not leave a comment.

SANDRA D. 
Rating:
5.0

They were very nice. No need to improve.

debbie K. 
Rating:
4.0

Customer did not leave a comment.

Roger L. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Customer did not leave a comment.

Nicole M. 
Rating:
5.0

The guy at the drop off was awesome. Very friendly and helpful.

Michael G. 
Rating:
5.0

Your tie down straps should be adjustable also the eyes for the tie downs are to high for cars with low bumpers. a few adjustments would be nice.

John R. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Q. 
Rating:
3.0

Customer did not leave a comment.

Jesus M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia G. 
Rating:
3.0

Customer did not leave a comment.

Shivahn T. 
Rating:
3.0

I reserved my rental using the online reservation process as recommended by the U Haul rep at the Blakeslee, PA location chosen as it was on my route of travel. The online process texted me an order confirmation which regrettably, i didn't review thoroughly. As a result, the pick up location was incorrect and I had a 13 mile backtrack to the Mount Pocono, PA location to pick up my rental. This added close to 45 additional miles to my traveling (both personal vehicle and rental) and took an hour out of my day . I requested a discount or a refund from the Pick up location DG Nicholas, but he said he wasn't authorized to discount my rental, even after he agreed that the pick up location was well outside of my travels. Any U Haul location should have the authority and ability to correct a situation and I am less then pleased that I had to pay for an additional 30 miles on the rental , additional gas to replace the fuel and additional mileage and time wasted that I cannot get back. I would like to speak to a representative with the authority to amend this debacle.

Corey W. 
Rating:
4.0

Customer did not leave a comment.

Wilfredo G. 
Rating:
5.0

Customer did not leave a comment.

Johnny P. 
Rating:
3.0

Let me pick it up at location of choice. Don't charge an extra $40 some dollars for being a day late. When the renter has mechanical issues with a vehicle.

William M. 
Rating:
5.0

Nothing. Representative was very friendly, helpful, and appreciative.

David K. 
Rating:
5.0

Customer did not leave a comment.

Jennilee N. 
Rating:
5.0

Customer did not leave a comment.

Marcis G. 
Rating:
5.0

Customer did not leave a comment.

jean S. 
No reviews have been submitted for this location.

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