Customer Reviews for DG Nicholas Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of DG Nicholas Co

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Roger L. on

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Linda M. on

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Nicole M. on

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Michael G. on

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The guy at the drop off was awesome. Very friendly and helpful.

John R. on

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Your tie down straps should be adjustable also the eyes for the tie downs are to high for cars with low bumpers. a few adjustments would be nice.

Mark L. on

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Elizabeth Q. on

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Jesus M. on

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Cynthia G. on

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Shivahn T. on

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Corey W. on

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I reserved my rental using the online reservation process as recommended by the U Haul rep at the Blakeslee, PA location chosen as it was on my route of travel. The online process texted me an order confirmation which regrettably, i didn't review thoroughly. As a result, the pick up location was incorrect and I had a 13 mile backtrack to the Mount Pocono, PA location to pick up my rental. This added close to 45 additional miles to my traveling (both personal vehicle and rental) and took an hour out of my day . I requested a discount or a refund from the Pick up location DG Nicholas, but he said he wasn't authorized to discount my rental, even after he agreed that the pick up location was well outside of my travels. Any U Haul location should have the authority and ability to correct a situation and I am less then pleased that I had to pay for an additional 30 miles on the rental , additional gas to replace the fuel and additional mileage and time wasted that I cannot get back. I would like to speak to a representative with the authority to amend this debacle.

Wilfredo G. on

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Johnny P. on

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William M. on

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Let me pick it up at location of choice. Don't charge an extra $40 some dollars for being a day late. When the renter has mechanical issues with a vehicle.

David K. on

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Nothing. Representative was very friendly, helpful, and appreciative.

Jennilee N. on

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Marcis G. on

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jean S. on

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