Customer Reviews for Diamond Self Storage of Waco

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Diamond Self Storage of Waco

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Bill C. on

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Cesar F. on

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Great customer service

dale G. on

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Gas was near empty. Truck was 2 quarts of oil short. Leaked oil on my driveway. The owner said the truck was dropped off in bad shape and it was the only 26' truck around. The owner did go over to the gas station next door and got two quarts of oil. That was nice. I guess there wasn't too much more he could do as the truck was dumped on him in bad shape.

Kathryn D. on

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Kevin K. on

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Pete R. on

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Shelley K. on

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Brandy B. on

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Monica A. on

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Your agent was amazing and very personable.

Tamra G. on

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Ronald M. on

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Kelly V. on

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Laura L. on

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Douglas O. on

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This way second attempt at picking up a truck. Original reservation was not fulfilled as the first location was closed and a vehicle was not assigned to the reservation.

jill G. on

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Tyler B. on

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Brian P. on

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Owners are the nicest people to work with. I wouldn't go anywhere else.

Roy H. on

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JOHN V. on

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Sarah H. on

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Man was friendly for pickup and took time to explain any questions we asked. I guess the high demand for trucks at our time of rental is why we had food and drink all over the floor of the cab - they just had turned it in, I guess, when we showed up to get it.

Mary C. on

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Thank you for all of your help

john C. on

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nathaniel G. on

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David B. on

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Curtis M. on

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Keep doing what you are doing. I feel the location needs more units for rent, on their lot.

Curtis M. on

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I have done several rentals from this location and service is and has been outstanding.

Chris G. on

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Daniel B. on

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Daniel B. on

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Joseph H. on

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Very friendly and helpful staff. Good experience overall.

Carolyn B. on

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Great service duo couple at the China Springs TX Uhaul Storage location.

David D. on

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