Customer Reviews for East Coast Autos &Trailers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Coast Autos &Trailers

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William A. on

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Crystal W. on

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They were closed but had the driveway COMPLETELY blocked off. Was very confused as to where to leave the truck! Left it in the front yard next to the road... THE ONLY PLACE AVAILABLE hoping that it’s ok. I feel that better instructions need to be left at this location for after hours.

Christopher M. on

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Dwight H. on

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Dropped the truck off after hours, we went to the drop off location noted online and the driveway was blocked; probably for security reasons; I was unsure if it was the right spot, I parked my rental in the space provided? Overall I was happy with the truck and service provided that I received.

James M. on

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James S. on

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Johnny A. on

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UHaul in general was amazing. You guys were able to help me during Florence and help extend my agreement until I was able to find a new place to move my stuff into. I cannot begin to tell you the appreciation during this VERY stressful time. I have told all of my friends and family about how amazing you guys have been and will be recommending as much as I can. I work in customer service and have for most of my life and I can tell you one thing, you are doing a very good job at taking care of your customers. A million, thank you's.

Charles P. on

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Traci B. on

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shawn S. on

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Bradley A. on

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The gentleman at east coast trailer and sales on market street in Wilmington was great.He was very pleasant and helpful.Also he was from maine.I don't remember his name but he was a great representative for uhaul

Jason C. on

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David C. on

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Service was great on both ends

Daniel R D. on

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Carl P. on

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robert M. on

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Smooth-free turning in the trailer... no problem - in and out!

Philip T. on

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mervin W. on

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Lee Ann P. on

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WALKER L. on

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Donna V. on

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Excellent customer service!!

ERIN F. on

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Website said this site was open at 8am. They were not open at our arrival to return the trailer at 820am.

ozella G. on

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H David C. on

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Cliff M. on

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JOHN B. on

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Allison W. on

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Donny was absolutely awesome and so easy to work with!

Dan A. on

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Patrick D. on

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Terrence S. on

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The gentleman at the counter was filling in for someone and wasn't very familiar with the rental software.

JERRY B. on

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Donny did not actually make the reservation on Thursday in to the computer for Friday morning at 8:30am. The retired guy who only fills in for the owner on occasions had no clue on how to use the uhaul computer system. He was a nice guy. However, it took over an hour and ten minutes just to get through this process.

MICHAEL R. on

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Thank you,

SCOTT M. on

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Jack K. on

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Kevin M. on

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Great customer service, equipment was in perfect condition. Don't change anything.

DENISE M. on

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The 4 x8 trailer was very old and pretty beat up but worked for my purposes.

Roderick L W. on

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The owner was great! Great experience and would recommend to anyone that needs to rent a truck!

Dustin K. on

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Bennie J. on

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Nicki R. on

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Very clean and very friendly staff.

David B. on

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No improvement necessary! This was our second time renting in the past month. These guys are Fantastic to work with.

Diane S. on

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Wilbert H. on

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The mileage charges was a bit steep. Uhaul should eliminate their mileage charges, especially for 1 day local rentals.

Violene W. on

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Everything was excellent