Customer Reviews for Ed Bock Feed
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ed Bock Feed
thalia c. on
The Uhaul was clean and the service was great!
Frank C. on
Enjoyable experience
April W. on
The associate's there were very helpful, kind and patient. I would send anyone there.
Maria Ana A. on
Truck needed oil change, employees not in a hurry to check out equipment
Al D. on
Nothing that I can think of
patty K. on
Great customer service, will be using this business in the near future.
Thomas S. on
Why is it that I confirmed my order including blanket pads over the phone two days in advance and then when I arrived to pickup the truck and pads they had given my pads to another customer. Total crap. Isn’t moving day challenging enough? UHaul needs to review their procedures because customer expectations are not being met.
Robert j. on
The UHAUL rental experience was 100%. The personnel at Ed Bock Feeds & Stuff were more then superb. I highly recommend this location. Thank you for your service.
chris b. on
Very good experience, smooth and issue free. Good communication and follow up from the staff. Thank you!
Anthony K. on
Had trouble returning the truck as the on line paperwork had over a thousand days of usage remaining. The good folks @ Ed Bock got on the phone and corrected this issue for me quickly. Great work!
steve V. on
Very friendly staff!! Loved being able to drop off the trailer after hours. Very convenient.
Jeff B. on
Amazing people, first class service
Mike D. on
Very friendly service
Carl H. on
The ease of working with this location is great. My only disappointment this time was that I had to sweep dirt out of the inside of the trailer before I loaded it with furniture.
Michael H. on
The truck definitely needs an alignment, the steering wheel had to be turned 1/4 to the left in order to drive straight and that was scary.
Tom F. on
Friendly, courteous staff.
Gordon H. on
Julie at this location was great U-Haul on the other hand was not. I had already pre-paid for and was on my way to pick up a 20 foot truck at victory oil change in Howell, mi.I called ahead to tell him I was coming and they gave the truck to someone else anyway. They then sent me to Julie where I was forced to take a 26 foot truck or nothing was available for like over 100 miles. I had movers at my house I was paying by the hour so I was very angry that you haul gave my truck away. They did the same thing to my sister at another location. We drove this out to Colorado the ride was terrible but it says gentle ride van on the side that’s a lie and we got 7 miles to the gallon and this was a brand new truck with only 892 miles on it when we got it. I’m very upset with uhaulfor forcing a 26 foot truck on us when I had already paid for 20 foot truck and making a ride so uncomfortable. I have neck and back problems and now I’m in a lot of pain. Thank you U-Haul for a lousy experience.
James P. on
Just keep doing what you're doing and you'll be just fine. Also the counter person was very professional in completing this transaction.
Catherine J. on
I've never rented before. Staff was aware as I had said it several times. Was never told there was a per mile fee by staff. Was never told I had to fill the truck up upon return. Very unhappy I was not informed of above. What may be common knowledge to some, is unknown by someone who has never used the service before. A VERY stressful situation was made unbearable because of above facts.
Michael S. on
Staff was very friendly and helpful.
Steven B. on
None - Excellent Friendly Service
Ryan H. on
The staff inside the store was super friendly and welcoming.
David F. on
No way to really improve on PERFECT service..everything went so awesome..I hope someone would personally thank Jessica,from the call center,on a job VERY,VERY well done..!!! She was so helpful I was kinda in shock.!! Customer service always seems to get a bad review,but not this time..!! She was so helpful..pick up and return went so smooth..THANK YOU U HAUL..!!!
Monica C. on
We were in and out in five minutes. Easy and nice.
Manish P. on
This was the easiest rental I have ever had. The staff were attentive and had my rental truck ready to go as soon as I walked out. Even faster return, again very attentive and made the entire experience very pleasant. Will definitely and would recommend this reantalnfacikity again! A+
Brian H. on
very friendly, clean and would highly recommend.
Ross C. on
TRUCK HAD LOTS OFF DEBRIS IN IT
josh K. on
64¢ charge on my credit card for being one mile over, really?
peter m. on
Truck was ready when promised and was pulled up as soon as I got there. . Staff was very professional and explained all the paperwork. I was on my way in less than 15 minutes and drop off was just as easy.
robert d. on
The people at the drop off were extremely nice and helpful! I would do business with them again!
David P. on
Update some of the in closed trailers.
Aurea R. on
Thanks to the employee that provided me the safety information.location was difficult to find, no u-haul sign seen from the highway. Helpful people in all areas
kevin z. on
Cashier was hot!
Adam H. on
Excellent service, helped me hook everything up and answer any questions.
Richard F. on
No issues returning unit. Staff assisted in unhooking trailer.
Michael C. on
Well trained and polite staff, easy process, order was ready at the requested time and the equipment was in very good condition
Glen W. on
Everyone did their job very well here @ Ed Bocks. I will gladly rent there again. Quick to check in and out, friendly vibes and a fun atmosphere. Thanks guys and gals.
Jay B. on
The ladies at Ed Bock were so nice ,and helpful.
william w. on
Employees very helpful. Great service.
Jon I. on
Ed Bock’s had the truck ready and clean when I pulled in the parking lot. They made this a very quick and easy processs.
Eric R. on
The only issue is that the truck had a stale cigarette smoke odor, but otherwise it was clean, in perfect working order. The staff at this location were extremely helpful and made the process effortless. I will continue to use this location for all of my UHaul needs.