Customer Reviews for Furnish 4 Less
(U-Haul Neighborhood Dealer)

34 reviews

184 Town Center Rd   Matteson, IL 60443

(708) 248-8043

Location Hours

  • Mon-Sat: 11 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(708) 248-8043

184 Town Center Rd
Matteson, IL 60443

Services at this Location:

Location Hours

  • Mon-Sat: 11 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

There was an issue starting the truck the first time and each time after. The person at the location took awhile to decide to assist with this issue. Not a horrible experience but you don't offer many choices for the review.

TRACEY H. 
Rating:
5.0

Customer did not leave a comment.

DELGRACES M. 
Rating:
5.0

Excellent customer service! No hassle or problems

SHEILA B. 
Rating:
5.0

Truck from this location ran extremely well whereas the truck I use one day earlier check engine light came on whereas the truck got me to my destination but I drove the entire trip very apprehensive wondering if I was gonna get stranded with my furniture.

CLARK C. 
Rating:
3.0

I dropped both trucks and the car transport before they opened up at 10 a.m. I left the keys in a drop box.

judy H. 
Rating:
4.0

They should've had signs in the parking lot that read "U-Haul equipment drop off area". It was weird and seemed like a regular parking lot. I circled around the business looking for other U-Haul equipment to park my dropoff next to. I still don't know if I left it in the correct spot LOL🤣. My return was the only U-Haul equipment in the entire parking lot.. Really strange.

MARQUISE B. 
Rating:
5.0

Customer did not leave a comment.

keith T. 
Rating:
5.0

The guy that took care of me was great !...

laverne B. 
Rating:
5.0

Gentlemen that took care of transaction at location was extremely knowledgeable of rental and very friendly. A plus experience

Dale S. 
Rating:
4.0

Customer did not leave a comment.

JOYCE S. 
Rating:
1.0

The location and time for pickup was changed by UHaul. When we arrived at the location, the doors were locked and nobody was there. We had to call customer support and the area manager had to come over to check us in and give us the keys.

Karl W. 
Rating:
3.0

Need to have a mini training session for the establishment. I know this is not a uhaul rental place traditionally but each person should be made comfortable executing contracts.

bryan W. 
Rating:
5.0

Customer did not leave a comment.

Tim O. 
Rating:
5.0

Customer did not leave a comment.

Sandra B. 
Rating:
1.0

There isn't a snow ball's chance in Hawaii that I'd EVER rent from this location or U-Haul ever again! I'd rather strap items to my back and walk them from location to location then go through what I went through with this nightmare of an experience!

Dan G. 
Rating:
2.0

Customer did not leave a comment.

Rhea D. 
Rating:
1.0

The guy at counter had no clue on how to rent the truck to me. He had to call someone to help him. When I returned the truck. Again did know what to do. He had to call a regional manager named AL to help him. It took over twenty minutes just to return the truck and get a receipt. And there were no other people in the store.

Tim P. 
Rating:
4.0

site needs to be more prepared to checkout a truck to a customer. bit of a delay in this area

Tony B. 
Rating:
1.0

Location was not convenient and was not where I scheduled pickup per online. The customer service there was horrible, the men were rude and didn't seem to want to help me since I was not there for furniture. They gave me no paperwork to confirm details of me scheduling online match what they provide which fortunately I took pictures before taking off. I was almost charged for gas when I returned the truck at the same level I received it. This is the first time I've had this type of trouble with U-Haul ever.

Amanda J. 
Rating:
4.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Excellent service great vehicles

Fredrick H. 
Rating:
5.0

Customer did not leave a comment.

Christopher E. 
Rating:
5.0

Customer did not leave a comment.

Carolyn D. 
Rating:
4.0

Reserved the truck on the phone only to find the rep was on vacation but they contacted someone to take care of my rental

DANIEL S. 
Rating:
3.0

I dropped off the key in a box. Didn't get to interact with anyone except the guy who called a day earlier insisting that I drop off the truck because someone else needed it the next day. I explained to him that I had the truck until the next morning. I guess he checked and wished me a nice day.

Geri S. 
Rating:
4.0

Customer did not leave a comment.

Evans T. 
Rating:
2.0

Very expensive..!!!

Tina E. 
Rating:
5.0

Customer did not leave a comment.

Lauren H. 
Rating:
4.0

Customer did not leave a comment.

Renee K. 
Rating:
5.0

Excellent thank you

Shabbir K. 
Rating:
1.0

I had to wait more than 30 minutes and I was the only customer at store, the lady didn't know what she was doing, I was really mad and disappointed.

silverio V. 
Rating:
5.0

They charge me extra for safe move i wanted the basic move. Rep was very nice. I thought i would get some money back i just went 12 minutes away

Sabrina H. 
Rating:
1.0

Less than thrilled with my experience. Forced to drive 50 miles to go pick up my truck rental. Absolutely absurd. At first they were not aware I had a reservation. Apparently this was a new location and the staff hadn't even been trained on getting rentals going. Horrible experience.

Lauren H. 
Rating:
1.0

Customer did not leave a comment.

Kevin M. 
No reviews have been submitted for this location.

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