Customer Reviews for Green Light Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Green Light Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

RUSSELL T.
Rating:

The staff at this location are always wonderful to do business with. They are always very friendly and straightforward, letting me know everything I need to know.

GLORIA F.
Rating:

The hours would be good if on Saturday and Sunday can be open from 10am-5pm. That would help people that work Mondays through Fridays.

Laura C.
Rating:

Customer did not leave a comment.

Isabella Z.
Rating:

Customer did not leave a comment.

daina J.
Rating:

Customer did not leave a comment.

Adela M.
Rating:

Customer did not leave a comment.

Jeffrey U.
Rating:

Customer did not leave a comment.

Guadalupe V.
Rating:

Customer did not leave a comment.

Eric H.
Rating:

Customer did not leave a comment.

SCOTT G.
Rating:

Customer did not leave a comment.

Shawn W.
Rating:

The gentleman that helped us was great to work with and friendly

William S.
Rating:

After hours drop off. Talked to them on the phone a couple days before, just to know where to park etc. Haven't heard of any problems, so I guess it went well!

GEORGE H.
Rating:

Visible sign that lets one know that there is someone in the office. Nothing is more frustrating then getting out of the vehicle and find the office door locked. The door of this office faces away from the parking area! The side window can have a sign saying OPEN! Just saying. The office attendant is very cordial and informative !

Nicolas T.
Rating:

Very Professional and Kind service it was a pleasure doing business in this location.

Henry H.
Rating:

Customer did not leave a comment.

Austin M.
Rating:

Interior of the truck was filthy old stale food on the floor I will never rent from u haul again . I would like a refund

Pat C.
Rating:

I already have recommended Green light storage and the people that work there, the service is outstanding.

Brad J.
Rating:

Very easy/ hassle free experience. Thank you!

Brad J.
Rating:

Eric and Scott were exceptional! Thank you.

Andrew P.
Rating:

Customer did not leave a comment.

Tanya B.
Rating:

I had a great experience and the staff was extremely helpful and provided excellent customer service.

David G.
Rating:

no improvement necessary Eric has been super

Gilberto V.
Rating:

Hhgh

Rita D.
Rating:

Customer did not leave a comment.

Dinella T.
Rating:

Customer did not leave a comment.

Arlene C.
Rating:

The Uhaul Truck was fair in cleanliness. It was a very "well used truck" that needed an inspection on the motor. The check engine lite came on soon after the motor got warm. The owner of the franchise, while finishing my final payment did not pay attention as to when I picked the uhaul truck up and overcharged me two days for the truck usage and equipment. I was already short on cash because of the move itself and now I would have no cash on hand for anything. It made me feel very intimidated in front of the other customer. Walking out, I realized I only rented the truck for one day and 3 hours. He did apologize and corrected the payment. But the embarrassment of no money had already been done.

Roger A.
Rating:

What would make it better is if the mileage charge wasn't quite so much, otherwise we were pleased with our rental

Samuel E.
Rating:

Green Light Storage is the best place to rent your U-Haul for your next move. Everyone there is super nice and helpful!!

James M.
Rating:

Very friendly

Kenneth K.
Rating:

Customer did not leave a comment.

Janet C.
Rating:

Customer did not leave a comment.

Janet C.
Rating:

Very prompt and courteous.

Charles W.
Rating:

Customer did not leave a comment.

Maria G.
Rating:

Friendly and informative customer service

Cecil T.
Rating:

keep it up well done

Michael M.
Rating:

First of all fix the trucks. I got a 20 foot truck for a one day in town move the truck had 77000 miles on it had no acceleration and the transmission shifted like it was gonna fall out the bottom I returned the truck only to receive a call Monday morning say I had damaged the door n bent hinges to where door opened to nearly 90 degrees. I explained the damage hadn't been caused by me as I clearly explained the door had been damaged prior to my using it as I pointed out the bad paintwork repair to outer door shell and even worse rusty welds to the back side of the door skin clearly showing a bad previous repair in the hinge pillar location as well. Before I ever rent a moving vehicle again I'll first take pics of prior damage and because of this experience I may go another direction other then uhaul. Long story short vehicle was damaged and poorly maintained.

John B.
Rating:

It was a very smooth check out process. The 15ft. truck was in great working condition. I'm glad there was air conditioning! The ramp was very helpful for the furniture we were moving.

Seth J.
Rating:

Customer did not leave a comment.

Rita M.
Rating:

The cab of the truck was very smelly. Cigarette smell and just not fresh. Not as clean as previous trucks that we have rented.

Cletus B.
Rating:

Customer did not leave a comment.

John S.
Rating:

Customer did not leave a comment.

RICK P.
Rating:

No complaints, customer service was great, minimal wait time, vehicle was available and ready when I needed it

JAMES H.
Rating:

Customer did not leave a comment.

Katherine W.
Rating:

Customer did not leave a comment.

joe S.
Rating:

Customer did not leave a comment.

Richard P.
Rating:

Truck had 115,000 miles. Pretty beat up, but worked fine.

Elizabeth S.
Rating:

Customer did not leave a comment.

Esward M.
Rating:

Customer did not leave a comment.

Gary M.
Rating:

The many times I have rented from u haul, I have been very satisfied. Even the time on a 1500 mile move and the brakes failed. With in no time a roadside service dispatched by the company arrived and had us back on the road.

Cheyenne B.
Rating:

Customer did not leave a comment.

Scott S.
Rating:

Customer did not leave a comment.

Carmen C C.
Rating:

Customer did not leave a comment.

Akela G.
Rating:

Eric at Green Light Storage went above and beyond to accommodate my needs, taking so much of the stress out of my move! I was very short on time and he made the process quick and easy, so that I was in and out of the office and on my way. He even went as far as to have the truck running and warmed up on a cold morning when I arrived. BEST CUSTOMER SERVICE EVER!!!!

Keyurkumar S.
Rating:

Easy drop off.

Terri C.
Rating:

Customer did not leave a comment.

Eric B.
Rating:

Customer did not leave a comment.

Eric B.
Rating:

Fabulous service.

Jim P.
Rating:

Customer did not leave a comment.

Jessica R.
Rating:

No dolly no straps in Uhaul

valerie H.
Rating:

This location was very friendly and helpful. Will definitely use this location in the future!?

Ronald P.
Rating:

Customer did not leave a comment.

Michael M.
Rating:

Great experience! Scott and Eric (?) We're awesome! Thanks!!

Ace M.
Rating:

Everything was great. Change nothing.

alex S.
Rating:

There was a computer problem with getting me in to the truck. But the employee made it right.

eric P.
Rating:

Gentleman was accommodating and professional, even though the computer system was down . He allow us to leave the trailer as it sat.

Dale M.
Rating:

Customer did not leave a comment.

Tammy C.
Rating:

Customer did not leave a comment.

Laura A.
Rating:

Customer did not leave a comment.

Michael M.
Rating:

I did this rental 100% on my iPhone and it was super smooth!

amanda F.
Rating:

Customer did not leave a comment.

Chelsea B.
Rating:

Customer did not leave a comment.

Nancy S.
Rating:

It would be helpful if the Green Light Storage employee would have been VERY specific as to where he was located. I spent WAY too much time at the other location on I10 trying to log on to the app and pick up the truck! VERY frustrating and I lost valuable moving time.

Bobby D.
Rating:

Customer did not leave a comment.

Daniel R.
Rating:

Keep up the good work

Ronald P.
Rating:

Customer did not leave a comment.

patricia P.
Rating:

Customer did not leave a comment.

Justin H.
Rating:

Customer did not leave a comment.

Artie R.
Rating:

Customer did not leave a comment.

James L.
Rating:

Fantastic customer service helped ease the stress of an extremely long trip, and comfortable seating. Both the A/C and heating worked wonders for a 232 mile cross Texas round trip

Benny C.
Rating:

All Drop Off facility's full in Georgetown & Round Rock.

Robert D.
Rating:

The self-dropoff made it convenient.

JOHN M.
Rating:

Customer did not leave a comment.

Kelly S.
Rating:

Customer did not leave a comment.

Paul S.
Rating:

Great Experience at Green Light Storage

Tom T.
Rating:

went the mile for us,even came in early to get us on the road so we could meet our schedule

Julie S.
Rating:

Customer did not leave a comment.

Eric B.
Rating:

Customer did not leave a comment.

DRENA M.
Rating:

Customer did not leave a comment.

CHRISTOPHER G.
Rating:

Very helpful

Eric G.
Rating:

Customer did not leave a comment.

Maria M.
Rating:

Customer did not leave a comment.

Larry W.
Rating:

Customer did not leave a comment.

Alexander G.
Rating:

Great job!!! Thx!

David G.
Rating:

Don't lie to people about how fuel efficient your vehicles are. This truck advertises on the back door about how fuel efficient it is and all the advanced features it has to save you money. I'm a CDL driver. This truck gets worse fuel milage than a tractor trailer.

James D.
Rating:

Customer did not leave a comment.

Edward S.
Rating:

Customer did not leave a comment.

Michael C.
Rating:

Customer did not leave a comment.

Rebekka G.
Rating:

Customer did not leave a comment.

Brad M.
Rating:

Customer did not leave a comment.

Tanya B.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top