Customer Reviews for Happy Beverage and Grocery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Happy Beverage and Grocery

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

jeffrey J. on

Rating:

Customer did not leave a comment.

Duy H. on

Rating:

Customer did not leave a comment.

Charles V. on

Rating:

Na

Veronica A. on

Rating:

Great customer service. Very satisfied!

israel S. on

Rating:

awesome customer service

steven S. on

Rating:

U-Haul equipment and selection was good. U-Haul Rep was very nice and helpful and got me set-up on short notice. Overall location / office (formerly a gas station snack shop) could have used a little sprucing up.

Alexander M. on

Rating:

Customer did not leave a comment.

Charles F. on

Rating:

They were very helpful and super nice

alvin M. on

Rating:

Customer did not leave a comment.

Daniel C. on

Rating:

Nothing, all was well.

Michael H. on

Rating:

Customer did not leave a comment.

Robert K. on

Rating:

Excellent customer service

Aletha C. on

Rating:

Customer did not leave a comment.

Steven S. on

Rating:

Great customer service! Saved me alot of money!

Mishelle L. on

Rating:

Customer did not leave a comment.

Christopher M. on

Rating:

Made it very easy. Very friendly!!!

steven G. on

Rating:

I never think about going anywhere else. Rusi treats me like family and a valued customer. It’s his service that will have me return to his store every time. You need more like him.

JOHN T. on

Rating:

I arrived a day earlier and still Uhaul wanted me to pay for an extra day even when my contract showed otherwise. The gentleman waiting on me was the one who finally solved the UHaul problem. not his fault. The wait was almost 30 minutes to resolve the issue. I would recommend that all locations have someone capable of lifting the tongue of a trailer as this gentleman had a health problem and my wife and I had to lift the extremely heavy tongue to disengage the trailer. some of the running lights did not operate.

Timothy R. on

Rating:

Customer did not leave a comment.

Don F. on

Rating:

I spent 20 minutes sitting in the parking lot, trying to get the app to work, but it kept cycling back to the same point rather than proceeding. So, I gave up and went inside to let the professional handle it, but he couldn't get his system to work well either. Overall, it took me about an HOUR to rent a truck when it should have taken 7 minutes or so.

Michele B. on

Rating:

Customer did not leave a comment.

Frank B. on

Rating:

Customer did not leave a comment.

david W. on

Rating:

Everything was perfect and will use them again in the future.

lewis S. on

Rating:

Needs to be cleaner

Charles M. on

Rating:

Customer did not leave a comment.

DONALD J. on

Rating:

Make sure all the merchandise you ordered is in the truck

Andrew S. on

Rating:

Customer did not leave a comment.

James B. on

Rating:

Great service!

ivan G. on

Rating:

Very good man

chris M. on

Rating:

Customer did not leave a comment.

lisa J. on

Rating:

Customer did not leave a comment.

Jason S. on

Rating:

Customer did not leave a comment.

Phillip D. on

Rating:

Boss man was very knowledgeable and helpful. The whole process was very easy. Also the truck I was given was brand new !

James B. on

Rating:

Customer did not leave a comment.

Osiris L. on

Rating:

Customer did not leave a comment.

John M. on

Rating:

Customer did not leave a comment.

rene G. on

Rating:

Customer did not leave a comment.

Rene G. on

Rating:

Customer did not leave a comment.

Benjamin M. on

Rating:

The truck was in great shape and the associate was very kind, but the location was quite run-down and wasn't a terribly comfortable place to spend a lot of time; the store was mostly empty and somewhat isolated from other buildings.

Osiris L. on

Rating:

Customer did not leave a comment.

Ryan D. on

Rating:

Keep up the great service!

Leah S. on

Rating:

Customer did not leave a comment.

Cassio D. on

Rating:

Customer did not leave a comment.

charles A. on

Rating:

Customer did not leave a comment.

Charles M. on

Rating:

Inspect your trailers and especially the tires better! I had to return the first trailer because it had massive cracks in the inner tire threads. Next, you can kiss my business goodbye! First your new policy of wasting my time with sending photos of my driver's license is an invasion of MY privacy and subjects my info to be hacked/stolen. I have NO idea where those images were sent. Both times it was sent because the first time it did not work! THEN you mandate a $3 "environmental fee"?? I will take care of my business by other means that DOES NOT include renting dangerous equipment, jeopardizing my personal information, screwing me for additional charges or wasting my time with Uhaul!!

Ricky L. on

Rating:

The truck was very old and had trouble cranking. Bad equipment! I expected a truck in good condition. Truck was in poor condition.

Michael S. on

Rating:

Customer did not leave a comment.

Judy R. on

Rating:

Trailer was there, it didn't take long, it was in good shape and staff was friendly and helpful.

chris C. on

Rating:

Nothing! The owner who helped us was super nice and answered all of our questions. We would come here again.

CHARLES M. on

Rating:

Customer did not leave a comment.

Kevin A. on

Rating:

Customer did not leave a comment.

Jeffrey D. on

Rating:

The person who runs the store is incapable of providing in physical assistance with any of the equipment. The man is no taller than 5'7" and 125 pounds. He also lacks knowledge on how to hook the tow dolly and trailers up to a hitch.

james M. on

Rating:

Happy beverage was a little scary. Bars on the windows and doors. But the gentleman was very nice.

richard G. on

Rating:

Customer did not leave a comment.

Teresa C. on

Rating:

Customer did not leave a comment.

william K. on

Rating:

Customer did not leave a comment.

Laurie H. on

Rating:

This was the best U-Haul experience I gave had, and I have rented many trucks over the years.

david S. on

Rating:

The Gentleman at Happy Beverage could not have been more helpful and really a pleasure to rent from. A+ PLUS SERVICE!!

Paul D. on

Rating:

Customer did not leave a comment.

enrique L. on

Rating:

The old man is rude and disrespectful! He embarrassed me to his customers. My credit card was declined and he disrespectfully said “ you should know your shit”,”your wasting my time” and I felt so bad! I would not comeback to this store again!

roosevelt F. on

Rating:

Customer did not leave a comment.

CHARLES M. on

Rating:

Customer did not leave a comment.

Gary L. on

Rating:

Customer did not leave a comment.

susan B. on

Rating:

Customer did not leave a comment.

STEPHEN C. on

Rating:

NO COMMETT

Sandra F. on

Rating:

Customer did not leave a comment.

Shaine M. on

Rating:

Customer did not leave a comment.

James H. on

Rating:

Customer did not leave a comment.

HAILEY J. on

Rating:

Customer did not leave a comment.

Louis L. on

Rating:

Customer did not leave a comment.

michelle D. on

Rating:

I reserved a 17ft truck but only received a 15 ft truck, I was told uhaul no longer has 17 ft trucks, yet website clearly shows 17 ft trucks. Also,website shows .69 per mile yet I was charged .99 per mile. The ac worked spuratically.

laurie D. on

Rating:

Only one person working and pretty busy. Our hitch did not work, needed another connection for lights, etc. Person was trying to help us between waiting on customers. Took us over an hour to get trailer and pay. I even was asked to go around to the computer twice and type in information! All of this was after we went to the address that we were given to pick up our trailer; went there and were told the reservation was at another location about 15 miles away - which we had just driven through! Very, very disappointed in our rental experience with u-haul. All of this put us about 2 hours behind schedule.

jerad W. on

Rating:

Customer did not leave a comment.

Colleen D. on

Rating:

Customer did not leave a comment.

Daniel B. on

Rating:

Very friendly and helpful.

Jill W. on

Rating:

Customer did not leave a comment.

Daniel P. on

Rating:

Customer did not leave a comment.

SPENCER H. on

Rating:

Customer did not leave a comment.

kelly H. on

Rating:

Customer did not leave a comment.

MICHAEL K. on

Rating:

Customer did not leave a comment.

Nicole C. on

Rating:

Customer did not leave a comment.

Ashley B. on

Rating:

Customer did not leave a comment.

racole F. on

Rating:

Customer did not leave a comment.

Andrew M. on

Rating:

A++++ guy, he really helped me out a lot. I would definitely rent my next Uhaul from him. Very personable and considerate. There aren’t many people like him. Good luck man!!

theodore C. on

Rating:

Customer did not leave a comment.

donald R. on

Rating:

Customer did not leave a comment.

Tiffany A. on

Rating:

My reservation was changed without telling me, then when I called, I was told that the person who runs this location arrives early, so I wouldn’t have any trouble getting the truck at 8 am. I arrived at 8 am and waited for 30 minutes for someone to show up, then called the number on the confirmation email and got a message that the voicemail was full. I called uhaul’s main number and was told that I had to do self check in. It would have been really nice to know that before I stood outside for 30 minutes waiting for someone to show up.

Daniel M. on

Rating:

The owner/operator was extremely kind.

edmund M. on

Rating:

Customer did not leave a comment.

Mark L. on

Rating:

The gentleman was very helpful contacting me about a prior renter’s early return of a vehicle.

samuel H. on

Rating:

The service was awesome! Mr.R helped save me about 40 dollars. I would definitely recommend using this UHaul dealer.

WILLIAM M. on

Rating:

Customer did not leave a comment.

Boone C. on

Rating:

I made a reservation for a U-Haul that was <1 mile from my house. At the time of pick-up, I was told I had to drive 30 minutes away to pick-up a U-Haul at this place. The U-Haul did not have a furniture dolly, as requested. Then, the service stability system light came on. There was no one to help me. Shame on you all for such HORRIBLE customer service! After A LOT of waiting on the phone to talk to someone, I talked with two different customer service professionals and road-side assistance and NO ONE could help me! I suggested that they could give me one of the other trucks on the lot that was not broken, but there was no way to do that. In the end, what should have been a smooth 5 minute experience was over two hours of horrible waiting. AND, then I had to drive a broken truck all the way to my destination. SHAME ON YOU U-HAUL!!!

CHARLES M. on

Rating:

Customer did not leave a comment.

Diane C. on

Rating:

Customer did not leave a comment.

Betty L. on

Rating:

Customer did not leave a comment.

Cynthia M. on

Rating:

Customer did not leave a comment.

charles C. on

Rating:

Great experience. No issues with the truck rental.

john B. on

Rating:

Very nice to deal with will use again

Jeffrey I. on

Rating:

Owner had just closed shop for the day at 3:45pm and I arrived at 4pm. I followed his phone instructions and locked and left the truck on his lot A bit confusing but it worked - he received the truck this morning at 6:36am.