Customer Reviews for J&L Auto Sales
(U-Haul Neighborhood Dealer)

59 reviews

12310 State Hwy 155 S   Tyler, TX 75703

(903) 593-3062

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 593-3062

12310 State Hwy 155 S
Tyler, TX 75703

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
3.0

I went in the day before to make arrangements so that the day I needed the truck would be so much easier... only to arrive for Saturday pickup and it was as if we had to start over... also the OG email confirmation said to return the truck on Sunday... only to receive a text that the truck was due back the same day as pickup.... REALLY!!! That issue was correct with a phone call but still it was a roller coaster of an experience to say the least

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES F. 
Rating:
4.0

human interaction

Scott W. 
Rating:
3.0

The movers never showed up

ANGELA V. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS A. 
Rating:
5.0

Customer did not leave a comment.

MONTY I. 
Rating:
5.0

Customer did not leave a comment.

CARLETON L. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN W. 
Rating:
5.0

Good experience

KARL L. 
Rating:
5.0

I have dropped off before to this location. Excellent service.

PERRY B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

STUART M. 
Rating:
5.0

Great service and equipment.

Kamran E. 
Rating:
5.0

The staff was very friendly and professional. Helped me with my issues.

boyd P. 
Rating:
5.0

Customer did not leave a comment.

shaun L. 
Rating:
5.0

Customer did not leave a comment.

shaun L. 
Rating:
5.0

Customer did not leave a comment.

JANET O. 
Rating:
5.0

Customer did not leave a comment.

TERESA S. 
Rating:
5.0

Need a call back form customer service

Austin G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS D. 
Rating:
5.0

Customer did not leave a comment.

FLOYD C. 
Rating:
5.0

Customer did not leave a comment.

MEGAN C. 
Rating:
5.0

Nothing

Eric D. 
Rating:
5.0

Customer did not leave a comment.

Uvandria L. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Ken C. 
Rating:
5.0

Customer did not leave a comment.

O F. 
Rating:
3.0

Customer did not leave a comment.

Cameron D. 
Rating:
5.0

Due to rain had to postpone twice. Very accommodating.

William R. 
Rating:
5.0

The original drop off location was rustys inspection express in tyler tx. The guy there was terrible and he refused to take the trailer. Yal need to drop him. He has terrible reviews on Google aswell.

Cameron D. 
Rating:
3.0

Not a first choice

william M. 
Rating:
5.0

Wait to make sure you have made positive contact with the rep to turn in your rental. They can't be everywhere at once and won't notice the magical appearance of a unit return. :)

DANIEL B. 
Rating:
4.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Great!

Jason W. 
Rating:
4.0

In and out in good time

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Eloy G. 
Rating:
5.0

Customer did not leave a comment.

Nabeel A. 
Rating:
3.0

Customer did not leave a comment.

Rolando M. 
Rating:
5.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

I returned the truck early but after hours. The kiosk asked for the key anda copy of the contract to be placed in slots. I was only given one copy so I just placed key. Stopped by next day and they said truck checked in without contract copy.

William R. 
Rating:
5.0

Personnel was very kind and accommodating.

Charlotte H. 
Rating:
4.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Wrong rims ( round holes) on two rear wheels of trailer. Blowout 400 miles into trip. Fortunately in Wichita Falls when it happened and was able to get tire replaced and wheels changed out at local U-HAUL off Hwy 80 in 45 min.

ROGER M. 
Rating:
5.0

You were excellent everyone was friendly thank you all for your service keep up the good work

tony M. 
Rating:
5.0

Friendly and helpful.

Tracy B. 
Rating:
5.0

Customer did not leave a comment.

RENWICK J. 
Rating:
4.0

No real Improvement needed. The parking area was very nice asphalt clean open . Attended came out to the vehicle without us having to go into the office.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

DARIUS S. 
Rating:
5.0

The owners were extremely helpful and nice. The other employees we're very nice and helpful as well.

Crystal K. 
Rating:
5.0

Customer did not leave a comment.

JuleeAnn D. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

travis P. 
Rating:
5.0

Everything was perfect, especially when using the Uhaul app. My trailer was ready, check in and check out were a breeze. It couldn't have been easier!

Raul T. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Fred F. 
Rating:
5.0

Customer did not leave a comment.

Jessica T. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
No reviews have been submitted for this location.

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