Jayden Auto Sales
(U-Haul Neighborhood Dealer)

43 reviews

3002 Airport Blvd   Houston, TX 77051
(Few blocks East of 288)

(832) 648-7850

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 12 pm

Contact Us

(832) 648-7850

3002 Airport Blvd
Houston, TX 77051

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Joshua R. 
Rating:
4.0

Customer did not leave a comment.

MATTHEA HARRISON W. 
Rating:
5.0

Joe and the father are really great.They made sure I got what I wanted with lots of care and compassion. Thanks

phillip A. 
Rating:
4.0

Customer did not leave a comment.

Carolyn J. 
Rating:
1.0

We had an appointment at 8:30 am. When we arrived, there was a guy there but he was unable to assist us with getting the truck. He gave us a number to call but no one answered. We had to call 30 times before he answered. This is not an exaggeration. I find that very unprofessional. We had movers scheduled based on the pick up time for the truck so this pushed us behind. We finally got the truck about an hour later.

Shannon A. 
Rating:
3.0

The staff worked hard and worked with Joe on getting it reserved however it wasn't clean and I had to wait on that and to get the proper dolly, furniture dolly; the drivers side mirror was loose causing difficulties in driving. Don't blame local help as he was very nice, cleaned out the front and back and did the best he could.

Bill H. 
Rating:
1.0

Worst uhaul experience ever. Customer service is very poor. Never on location. I never saw any one in person. Cant ask questions. Never use this location.

Eeona H. 
Rating:
5.0

These folks were professional and friendly. I was in and out in less then 15 minutes. Thank you

teresa J. 
Rating:
3.0

The location is just a makeshift area without a road and with pooling water. Needs to be clean and well maintained. Trailer lights did not work.

Arrvind R. 
Rating:
1.0

Truck was dirty and the employee did not sanitized the truck prior to me renting it. Halfway through my journey I was over taken by ants crawling on my leg. Uhaul did not take responsibilitiy for the condition of the truck and insinuated that it was my fault even though I provided videos and pictures of the trucks conditions. I will tell everyone that UHAUL put me at risk for COVID 19 By failing to properly clean and sanitize the truck.

Cory Y. 
Rating:
5.0

Joe was the person that helped me. He was very personable, professional and helpful. He was patient during a stressful move and recommended everything that helped me out. Highly recommend renting here and ask for him to assist if you have any questions, you won't regret it.

John P. 
Rating:
4.0

The truck drives like a car. It is wonderful. Thanks for the job.

Charles A. 
Rating:
5.0

They were nice and courteous.

Teresa B. 
Rating:
5.0

Very business and nice

deborah M. 
Rating:
5.0

Great customer service. Very flexible

Arella H. 
Rating:
5.0

Great customer service had me in and out less than 5 minutes faster than uhaul center

jose M. 
Rating:
4.0

Jayden was very helpful he even texted and call to make sure everything was ok

BETTINA R. 
Rating:
5.0

Customer did not leave a comment.

ricardo M. 
Rating:
5.0

Customer did not leave a comment.

mary C. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Great service and communication

James Keith Z. 
Rating:
3.0

It's a new location and I believe they are still working on a lot My check out was quick and representative was very polite. Thank you.

Joyce N. 
Rating:
5.0

Customer did not leave a comment.

Rodney M. 
Rating:
4.0

They were slow getting the check out paper work done but customer service was friendly & respectfully.

Curtis N. 
Rating:
5.0

Customer did not leave a comment.

Maria R. 
Rating:
2.0

The staff was nice but, the truck leaked and water bamage 2 boxes, ruined a book and everything that went in dry came out wet or damp. I put 22.00 worth ogas in the truck on return because the gauge was not reading correctly. So it can back with more that I started with...When transferred to the location UHaul failed to mention this did not open until 9am. There all kinds of out of date neighborhood news papers and trash under the seat we removed. I brought it back clean. Thank you, LM

lisa M. 
Rating:
5.0

Excellent customer service, and very fast

jose M. 
Rating:
4.0

Customer did not leave a comment.

glen P. 
Rating:
5.0

Outstanding service and very efficient.

Sergio C. 
Rating:
5.0

Customer did not leave a comment.

Cherise H. 
Rating:
3.0

The gentleman at the UHaul was very helpful and professional. He patiently showed me how to hitch and unhitch it. The trailer was parked on a swampy grass lot. The trailer itself was a disgrace. The outside paint was peeling with multiple dents and scratches. There was rust everywhere especially at the hitching levers, hard to operate. The inside top and the door were dirty. When trying to close the door after loading, the door got stuck and it took 2 people with considerable effort to close. Was this trailer built when Jimmy Carter was president, since the 55 mile speed limit was still painted on?

Volker E. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

EMMANUEL E. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
4.0

Customer did not leave a comment.

monique B. 
Rating:
4.0

Customer did not leave a comment.

monique B. 
Rating:
5.0

Customer did not leave a comment.

Integrity W. 
Rating:
1.0

Bad service from Uhaul overall. People don't know how to operate locations and neither does the call in line. I was terribly inconvenienced just to get a truck and appliance dolly.

leonard M. 
Rating:
5.0

Excellent customer service!! I can't remember the guy's name but he very nice and explained everything clearly. Even the other guy working was really friendly.Im glad I chose this location. ??

Andre S. 
Rating:
5.0

Customer did not leave a comment.

Laura Y. 
Rating:
5.0

They were great

William R. 
Rating:
2.0

I asked him about a company account and he said he would call me back and never did. I'm looking to use Enterprise for my next rental and future business.

Christina L. 
Rating:
5.0

The owner was nice and respectful. He came in early to rent me the trailer. Then came in on Sunday for me to return it. Excellent customer service. THANKS

talbert W. 
No reviews have been submitted for this location.

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