Customer Reviews for Jerrys Triangle Pawn
(U-Haul Neighborhood Dealer)

257 reviews

6514 Washington Ave   Ocean Springs, MS 39564

(228) 875-6270

Location Hours

  • Mon-Fri: 8:30 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 7/2/2022 - 7/4/2022: Closed

Services at this Location:

Contact Us

(228) 875-6270

6514 Washington Ave
Ocean Springs, MS 39564

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 7/2/2022 - 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Be more aware on the correct business hours for pickup and drop-off

Michael Y. 
Rating:
5.0

Not a thing. Jean was a very pleasant person to deal with and she handled everything in a very professional manner.

robert H. 
Rating:
4.0

No problems worth mention. Thanks

robert S. 
Rating:
5.0

None

cynthia O. 
Rating:
1.0

I was told I had to put a 60 dollar deposit down and it would be returned in cash upon drop off. The drop-off location doesn't handle cash and I still haven't been paid my 60 dollars. Person said over the phone they were returning it to my card but it hasn't gone on there. Why did the pickup location say I would be paid in cash at drop-off when that's not happened. I want my 60 dollars back.

Allan T. 
Rating:
5.0

All good

ken M. 
Rating:
5.0

Outstanding service

james P. 
Rating:
5.0

Customer did not leave a comment.

Melody S. 
Rating:
5.0

Front end was bad on truck . Rental process took longer due to some e file on me and have never rented from U-Haul . Issue was fixed in a timely manner,and rental process was easier. The lady at Jerry's was very knowledgeable on equipment and very friendly

otis M. 
Rating:
5.0

Customer did not leave a comment.

Matthew V. 
Rating:
5.0

Friendly & efficient, what more is there?

Roger B. 
Rating:
5.0

Customer did not leave a comment.

micheal N. 
Rating:
5.0

Customer did not leave a comment.

Oscar A. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

GEORGE R. 
Rating:
5.0

Wonderful people

James D. 
Rating:
3.0

Customer did not leave a comment.

john L. 
Rating:
5.0

Customer did not leave a comment.

ELROY T. 
Rating:
5.0

Customer did not leave a comment.

Craig R. 
Rating:
5.0

Customer did not leave a comment.

RANDALL B. 
Rating:
4.0

Customer did not leave a comment.

Edmund S. 
Rating:
5.0

Very nice and Professional. Highly recommend.

JAMES J. 
Rating:
3.0

The vehicle was relatively clean. Found an empty planter container under passenger seat and floor could have used a vacuum or sweep.

Terry V. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
3.0

Customer did not leave a comment.

Shelley R. 
Rating:
5.0

The staff are very nice and very helpful! I was very pleased with this experience. =)

jan F. 
Rating:
5.0

It's fine to me.

michael W. 
Rating:
1.0

cup holders were nasty and inside truck was nasty the straps that our on pull out ramp frayed and falling apart horrible

craig F. 
Rating:
1.0

The people weren't friendly, the place reeked of cigarettes, and the back of the U-Haul was filty. They said they'd just got it and hadn't had time to check it.

Twanna W. 
Rating:
3.0

Help customers properly connect trailers to their vehicles. An employee helped me hook up the trailer to my SUV but when I got home and reviewed the instructions on the inside of the trailer there were multiple errors made in the initial hook up at the pick up location.

NELSON C. 
Rating:
4.0

Customer did not leave a comment.

CATHERINE J. 
Rating:
5.0

Customer did not leave a comment.

Jon W. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
3.0

The truck was provided was a 1/4 tank less of gas then stated on form (have photos for proof) and by the time I got to my first stop (2 miles away) the oil light came on. We had to put 4 quarts of oil in the truck. Folks running the store/uhaul rental were very personable and professional.

Colleen W. 
Rating:
5.0

Thanks for all your supply. Ret/MKC Luke Cook

Luke C. 
Rating:
5.0

Lady that assisted me on the phone with the reservation was very helpful

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

frank L. 
Rating:
5.0

Great customer service.

Mark C. 
Rating:
5.0

Nothing outstanding staff there even the young man that back may trailer up cause i couldn't get it in there. Great Young man very polite and professional.

Adrian R. 
Rating:
5.0

Customer did not leave a comment.

amanda T. 
Rating:
5.0

Associate very nice.. made sure everything went smooth. Will rent again and recommend location to a family member or friend

Angela W. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL M. 
Rating:
4.0

They were very helpful.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

dami B. 
Rating:
4.0

Customer did not leave a comment.

Rosalea M. 
Rating:
4.0

So far so good thanks

Emmanuel T. 
Rating:
4.0

Customer did not leave a comment.

Tia M. 
Rating:
5.0

Customer did not leave a comment.

Benjamin P. 
Rating:
5.0

Very friendly service!

Jeremy A. 
Rating:
4.0

Go over the insurance with the customer before they leave

David H. 
Rating:
3.0

Customer did not leave a comment.

scottie J. 
Rating:
3.0

You should really make clear all of the online requirements. As far as what pictures to take for overnight so no one doesnt drop the key first then start the process .

Raeia B. 
Rating:
1.0

Customer service needs improvement

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

debra K. 
Rating:
1.0

The owner of Jerry's triangle pawn was rude and disrespectful to her employees and myself. She is a total B$&@$ I will never set foot in that place ever again.

Bobby R. 
Rating:
3.0

Customer did not leave a comment.

Gray V. 
Rating:
5.0

Customer did not leave a comment.

mary A. 
Rating:
5.0

Customer did not leave a comment.

Randy B. 
Rating:
5.0

Even thou the service and equipment was clean the explanation on the return of the equipment was not explain too well on the procedure that is needed to avoid the extra charges.

russell D. 
Rating:
5.0

Customer did not leave a comment.

Randy B. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Kay C. 
Rating:
3.0

Customer did not leave a comment.

leslie P. 
Rating:
5.0

Customer did not leave a comment.

jack J. 
Rating:
5.0

Nothing

Clay S. 
Rating:
5.0

Customer did not leave a comment.

Roger B. 
Rating:
5.0

Just keep providing the excellent service that they provided.

Gregory H. 
Rating:
5.0

Customer did not leave a comment.

Oliver K. 
Rating:
5.0

Customer did not leave a comment.

kimberly B. 
Rating:
4.0

Very few places to park rental without blocking entrances.

Heather C. 
Rating:
5.0

I can't think of anything to improve. It was a very positive experience.

gerald N. 
Rating:
4.0

Customer did not leave a comment.

reggie J. 
Rating:
5.0

Customer did not leave a comment.

Warren S. 
Rating:
3.0

I requested a u haul at any of the Gulfport locations and was informed my pick up was in ocean springs which was 45 minutes away.

Valerie F. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

When I made the reservations for a truck (which was 2 weeks before it was needed) I reserved a 26' truck. When arriving to pick up the truck only a smaller truck was available. We made it work, but since I had made the reservation 2 weeks ahead I should have been able to have what I reserved.

Janice P. 
Rating:
4.0

Customer did not leave a comment.

Judy Q. 
Rating:
4.0

Customer did not leave a comment.

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

Shirley S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
4.0

Customer did not leave a comment.

Quinta T. 
Rating:
5.0

The trailer was beatup looking but it did the job. This experience with uhaul has been my absolute worst. I had to visit three locations two cities over to finally get the auto transport.

Contrail A. 
Rating:
5.0

Customer did not leave a comment.

keith R. 
Rating:
2.0

Got there at 5:05 location was

Julie E. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Melanie J. 
Rating:
5.0

Customer did not leave a comment.

Jeffery W. 
Rating:
5.0

Customer did not leave a comment.

Keaton S. 
Rating:
1.0

The guy has a smart mouth, they lied about the gas, and i didn't feel welcomed.

Gregory J. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE D. 
Rating:
5.0

Customer did not leave a comment.

charles J. 
Rating:
2.0

receiving location unable to electronically find reservation so had to manually write receipt. Service woman tried her hardest to help.

barbara L. 
Rating:
5.0

Customer did not leave a comment.

deedee S. 
Rating:
4.0

Customer did not leave a comment.

GARY K. 
Rating:
5.0

Customer did not leave a comment.

candie N. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
2.0

The transmission was not shifting till 4500 to 5000 rpms that cost me way more money in gas than necessary. The doors creaked really really loud because someone didn't care to oil them before renting the truck out again. Also when the truck was going 60 mph or more there was a loud annoying rattle in the dash. This truck was not maintained and I had to put up with it for 1400 miles and three days. It's ridiculous and unprofessional.

ADRIANE W. 
Rating:
5.0

All good.

ken M. 
Rating:
5.0

Customer did not leave a comment.

Herman A. 
Rating:
3.0

Customer did not leave a comment.

kathleen J. 
No reviews have been submitted for this location.

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