Customer Reviews for JK RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JK RV Storage

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CHAD S. on

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Customer did not leave a comment.

Justin J. on

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The truck was ready when I showed up and I was late getting it back. They called me and made other arrangements that worked out perfect for me. A first class job

James G. on

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The site can not handle very many trailers or trucks. It would be better to limit what is stored here or change locations.

REBECCA A. on

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Spencer M. on

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JAMES H. on

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Brock C. on

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James M. on

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Gentleman was very helpful and courteous. Second time using that location and would recommend family and friends

Connie M. on

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BARRY R. on

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Brandon R. on

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Nothing. Experience at this location was great.

william C. on

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The customer service agent was helpful, friendly and professional during the scheduling, pickup and drop off. Thank you.

mitchell M. on

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David M. on

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Nick Z. on

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Friendly and helpful!

tim E. on

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LEE M. on

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Flint S. on

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Randy S. on

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You guys are always great to work with. Thank you!

Terri C. on

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Bryce R. on

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The key box has been moved, please change it in your system. I walked around the buildings looking for it because the picture and description say it is in the back building, it was on the fence.

marianne P. on

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Paul T. on

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Awesome truck and awesome service. The only problem we had was the various feedback we received on how to add on an additional driver. We talked to 3 different employees on the phone and they gave us 3 different answers. 1) in person, 2) over the app, 3) you have to do both! It would be nice to get the story straight. ;-)

Samantha V. on

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I didn’t get the name of the man who helped me but he was very nice and helpful.

Stacy N. on

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Jeffery C. on

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Paul B. on

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The parking area is small and difficult to navigate. Otherwise it’s a great area.

Christopher N. on

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Not much storage for equipment at this location. I drove by looking for a place to park the equipment, but it was full. Considered other drop off locations but after an hour, there was a vacancy to leave the trailer.

Sean H. on

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Shea S. on

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Very disorganized and no one knows what’s going on. I tried contacting the local location for days without any answer so it wasn’t forwarded it on to corporate which I was on the phone with someone for over an hour and she could not help me with any information I needed (what type of hitch, if we could purchase one at Uhaul, etc.) I finally went in to the local UHaul where I was told we would be able to purchase a hitch onsite. Upon pick up they did not have a hitch to purchase. Who ever we worked with was unfortunately unable to answer basic questions we had and did not give us moving blankets like we had ordered. When we finally went to drop off our equipment in NC, they asked us for our contract and the blankets. Neither which was given to us. This location made our move a lot more stressful than it needed to be. Unfortunately Uhaul will now be the last company I look at for future moves.

John B. on

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The employee here has a major chip on his shoulder, and goes out of his way to make your time there unpleasant. I couldn't wait to leave. He says things like “I’m doing this because I’m a nice guy” but then seems mad about it and makes you feel guilty for him just doing his job. I’ve had amazing experiences at uhaul before and this is not a location i will go to again.

Michael M. on

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christie C. on

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Easy, helpful, quick! Thanks!

Mark W. on

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