Customer Reviews for Kent Express Storage
(U-Haul Neighborhood Dealer)

6 reviews

1407 Central Ave S   Kent, WA 98032

(253) 236-3669

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(253) 236-3669

1407 Central Ave S
Kent, WA 98032

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Check your truck more detaily. I did rent 15” truck at Kent and Tow dolly at Tukila, but the brake light connector was problem. A borrowed tow dolly's break light didn't work. So I had to replace a fuse that located inside of hood, I almost spent 3~4hours for find a problem.

Jaewon Y. 
Rating:
3.0

Wash your trucks. Wind shield was a mess. Requested a newer truck and got one that was dirty and scratched and dented.

Steve C. 
Rating:
4.0

Kent drop off location is NOT WELL MARKED & EASY to drive past it. Also I filled up my truck as noted on my contract that shows how many estimated gallons HOWEVER it notes I had 1/2 tank when I picked it up but there was LESS & returning it I filled to 3/4 full interpreting how much should have been entered so THE NEXT PERSON will have a BONUS!! TRUCK was GREAT 👍 & I considered it reasonably price except for adding MORE gas ⛽ 😅 THANK U

Pam F. 
Rating:
1.0

Use better math skills. I was over charged by almost $200.00 when my estimate said$109.00. Then I was charged $92.00 as I was told I brought the van back with no gas. WRONG! I took pictures & videos of me returning the van. At least U-Haul was fast with the refund. Mke sure to take videos and pictures when you return the rental.

Vicki Z. 
Rating:
1.0

I went in to get my refund the next day and the worker told me they don't carry cash so I left without my refund still haven't gone back to get my refund

Carson J. 
Rating:
5.0

Customer did not leave a comment.

Wilton W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top