Customer Reviews for KPI Mini Storage
(U-Haul Neighborhood Dealer)

22 reviews

8171 Mullan Rd   Missoula, MT 59808

(406) 203-4832

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(406) 203-4832

8171 Mullan Rd
Missoula, MT 59808

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

sharon J. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
4.0

Customer did not leave a comment.

kari N. 
Rating:
5.0

None

Carrie A. 
Rating:
3.0

There's a UHaul place 4 blocks from my house, but I had to drive 8 miles away to this one. Also, not great signage, and having two entrances, but only one works, makes it more confusing than it should be.

L CHRISTOPHE L. 
Rating:
5.0

Friendly service, quick turn around time of paperwork and getting out to make my move!

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

Wendy P. 
Rating:
5.0

Customer did not leave a comment.

Phil S. 
Rating:
5.0

Customer did not leave a comment.

Phil S. 
Rating:
4.0

Customer did not leave a comment.

Judy D. 
Rating:
3.0

Customer did not leave a comment.

David D. 
Rating:
5.0

KPI had the best customer service I have received in years! The U-Haul application for self service was hands down the worst experience in my life, and I served 8 years in the military with 3 deployments, so that is saying something. Thankfully the wonderful team at KPI was able to to take my calls and help the process on their end because without their help I would have never been able to rent the truck or return it through the app. Absolutely horrible application that should be shutdown and rebuilt. Thank KPI for getting me through an already stressful move!

Christopher M. 
Rating:
1.0

Leave information at the gate for how uhaul customers can drop off trucks

Kent W. 
Rating:
5.0

Great and friendly service.

Steve C. 
Rating:
5.0

Stephanie at the Missoula Montana location was amazing. She called to confirm our pickup, picked us up at the airport and took us to get our rental truck. We would recommend that location again. Did not get any help from the man at the Kerrville location.

john D. 
Rating:
5.0

Customer did not leave a comment.

BARBARA G. 
Rating:
3.0

The owner/manager did not properly attach the cargo tongue to my ball hitch. As a result, the trailer came unhitched from the ball while driving on a busy street. Fortunately I was able to safely stop and reattach the trailer to my truck in a very dangerous situation. The only thing that saved the situation was that the safety chains were attached. I am not very happy with KPI. Also the wire receptical which I purchased from KPI was damaged. I reported the damage to KPI but they have not responded. U-haul might reconsider their relationship with KPI.

Gloria C. 
Rating:
5.0

Customer did not leave a comment.

Karla S. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
3.0

The truck was very dirty inside and out. I could hardly see out the windshield there were so many bugs on it. Looked like it had not b been washed in months. The inside was no better.

Gery M. 
Rating:
5.0

Customer did not leave a comment.

Kathleen Kinsell S. 
Rating:
3.0

Customer did not leave a comment.

Ernie S. 
No reviews have been submitted for this location.

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