Customer Reviews for Life Kingdom Outreach Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Life Kingdom Outreach Center

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Ar'kra S. on

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kayron H. on

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Paulette S. on

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Tawanna C. on

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The transaction was done inside of the vehicle of the person I was picking up from (he did not step outside of the truck to complete the transaction). The experience was very unprofessional and the truck had animal hair all inside of it; it was not even attempted to be cleaned prior to picking it up.

NANCY W. on

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Stacey A. on

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1. Schedule customers appropriately. Waited 45 minutes for the employee to get there. Other customers had been sitting in the sidewalk for 30 minutes before 8:00AM. 2. This location is a muddy parking lot. 3. The employee got there in a pick-up 45 minutes after "opening" with an iPad to check customers in, was extremely rude, and careless towards any service. 4. Customer service could not believe what I was telling them.

GANNON C. on

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Chase J. on

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Brenda H. on

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The deacon at the Life of Church,was great!! The movers that your service recommended were fantastic they we're married.

Anthony K. on

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Terry K. on

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Moving to a new to a new town should be inviting and safe feeling. And Tallahassee was for the most part BUT when we had to drop off the truck, the location was very run down with boarded up store fronts and sketchy neighborhoods. The parking lot was muddy with no fence or protection from the locals and had a grill and chairs against the cinderblock building. Uhaul should be ASHAMED of itself to make people go to such a unsafe and rundown area of town to use their products.

Logan S. on

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Let me explain something clearly. I use that vehicle for 17 total miles. Yes you read that correctly 17 Mile. How in the hell can you charge me a fuel charge for 30 damn dollars. I understand that I could have put fuel in it but I went 17 miles and use Maybe and I emphasise maybe $10 worth of fuel. I will not ever use U-Haul again. It sickens me that you want to charge $30 to refuel a 17 Mile rental. That's the most ignorant thing I've ever seen. You already met over $100 for 17 miles of use. Pathetic.

Brittiany L. on

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Not overcharge customers and stamp return time 2 days later than when it was turned in. Male sure customers take pictures of their gas gauge as well. What they have it listed at is not what they put on the contract.

Jeff B. on

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BENJAMIN Z. on

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The whole experience was a joke. 1) Why was i diverted there when I had a reservation at the location I dropped off at in the Fall? 2) There were no facilities whatsoever. Just a run down overgrown church parking lot. And I had to use the bathroom. 3) The poor man that hooked up the trailer apparently had never done it before as it took him like 10 minutes to attach the chains. 4) The guy in charge was a smarty-pants. 5) And his wife or his mother I guess waited in his truck staring at me the whole time of the transaction. Everything seemed very, very odd, like it wasn't really even legit.

Noel S. on

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Glenda M. on

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Gary R. on

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Matthias S. on

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All the agents seem committed to helping me!

Gregory C. on

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Patrick C. on

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The place was closed. Drove to the Uhaul on Tennessee St. No one was up front. Saw a person behind the glass in the manager's office. Got their attention & told "I'm on break" The lady helped me by calling 1800 Uhaul. The called the owner of the church and he said they were open. I got back to the location on Lake Bradford & still no one there. Called the number uhaul and the guy said he was on his way. He get there and tablet isn't working so he called Uhaul to finish the check out. I hooked up the trailer my self.

Clay L. on

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Nancy M. on

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Julie C. on

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The man was very nice however, his internet wasn't working so he had to use his phone for processing, the building doubled for a "church", he had christian music blaring, there was a toilet in the room, the place was completely unorganized. It seemed like a haphazard business.

Joan W. on

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Glen H. on

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Kevin B. on

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Justin B. on

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The customer service was excellent, but unfortunately they sent me out in a truck with no oil in it. Shortly after starting my trip the oil light came on saying it was low. I had to stop and purchase oil. There was no dip stick so I couldn't tell how much to put it.

Michael B. on

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davis A. on

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Andrea G. on

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Customer service was great...

anthony P. on

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Nothing in my opinion. This was by far the best ustomer service that i have received hands down.

Alan C. on

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Can’t comment wouldn’t be right. Bad

dan G. on

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Kathleen S. on

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diane B. on

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the only way to drop off at this location is to go online. We were not made aware of this and made two trips to the site, my daughter has a smart phone I do not. Thankfully I was with my daughter, I would not want her to be alone at this site! This site looked like a run down deserted shack! No one was around, no other trailers in the lot, no sign out front. You need to do better U-Haul!! No problems at pick up.

Brina H. on

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When I returned the equipment, I didn't have a good feeling about the safety of the equipment; in other words, the parking lot wasn't very well lit and the environment didn't feel inviting or safe. I called someone who assured me that the equipment would be okay. Nonetheless, I took pictures just in case I'd need to show that the truck was returned undamaged

charles P. on

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Melissa T. on

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Humayun M. on

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THE LOCATIONS ARE GENERALLY SPEAKING VERY GOOD. THE BIG PROBLEM IS YOUR CUSTOMER SERVICE LINE AT 800-GO-UHAUL. IT IS RIDICULOUS!!!!!! I HAVE NEVER BEEN ABLE TO GET THROUGH. IT IS ABSOLUTELY MADDENING. FOR THAT REASON YOUR COMPANY GETS A B- GRADE.

Stacy R. on

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joyce G. on

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Take the worn out dirty trucks off the road!This location is fine.