Customer Reviews for Mak Tire & Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mak Tire & Auto Repair

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Ralph C. on

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I already recommended this to my friend.

Andersson V. on

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Very slow service, and the person who served me a little rough.

Noeme M. on

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I had requested to pay cash from the beginning .....when I came to pay for my rental they stated they couldn’t take cash and that I had to call U-Haul to have someone take payment or teach them to take payment .....

NATALIA M. on

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I waited forever to get my Uhaul even after made reservation. I reserved a furniture dolly which I did not get but they charged me anyway. The quote was for $60 but somehow ended up getting charged $100. I will say they were friendly though.

Lynn H. on

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Hoainam N. on

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Awesome experience. The man handling the Uhaul site at Mak Tire was the nicest person I've met in a while. Would come by again.

Alexis G. on

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Quick response , speedy check out and check in

Patrick R. on

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Great overall experience!

Malaney H. on

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Fast check in, easy process. Nothing really to improve.

Miguel C. on

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Darnell T. on

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Joseph O. on

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Jeffrey C. on

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I rented two furniture dollys for $7 each. Mak Tire and Auto only had one. The person checking me out said they would credit my account. It's been 5 days and I'm still waiting.

Anthony B. on

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Deborah A. on

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The owner was amazing and friendly. He even helped to pull it out of the parking spot for me.

Thomas W. on

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There was no dolly or blankets in the truck when I picked it up. These were in my order and I was billed for them. I’d like a refund on that equipment please

John H. on

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George P. on

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Mary M. on

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Fabian M. on

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The Brazilian guy who took care of me was super nice and extremely helpful

Julio R. on

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Everything was great

Luis P. on

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Amount of gas we returned the truck with was correct; we should not have been charged

Shannon S. on

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Jessica F. on

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Service was perfect! Thank you so much.

Miriam S. on

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Victoria C. on

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The gentleman at the location did not speak English well so there was a delay in the process as both sides had trouble comprehending what was being said. The gentleman failed to inform of us of the return process. He simply stated turn key here. The location did not have a furniture dolly as ordered and tried to convince me that the one he had was a furniture dolly. The inside of the truck was clean, however under the driver's seat was an empty juice/soda bottle. It didn't bother me, but does say something about how thorough this location is.

IAN H. on

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Great job

Anthony T. on

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David H. on

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Moses T. on

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Geoberti G. on

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craig H. on

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Neal N. on

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Neal N. on

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Jerry L. on

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William M. on

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You have to improve your online reservation system. I had reserved my truck online 6 days prior and it was guaranteed. Two days prior, uhaul contacts me and tells me that my guaranteed reservation has no truck available. Fortunately, a slightly smaller truck was available at that location or I would have been totally hosed.

VICKI S. on

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Finding a suitable truck near us was a grueling experience and your 800 people were useless. Our local longwood Uhaul people (Ronald Reagan Dr.) ended up taking over and helping us since they didn't have what we needed and thank God for them. Once we dumped trying to work with the 800 folks, everything was great.

carlos B. on

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carlos B. on

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nelson R. on

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great customer service

halee M. on

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Raymond R. on

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Aja L. on

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Robin L. on

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Sandra R. on

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KATHLEEN D. on

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ROBERT P. on

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Southern C. on

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HARRY G. on

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very good and easy transaction

Demitrius C. on

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No complaints whatsoever, and inexpensive as well. Thank you.

Enrique R. on

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MIKE G. on

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MARY V. on

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They were perfect.

Michael P. on

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It was very easy from reserving the vehicle to picking it up and returning it. Thanks

DAVID B. on

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DAVID B. on

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ROBERT C. on

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We needed a van for a short duration. The rental location handled our rental in an excellent manner. The van was ready when we needed it and it was nearly new, and very clean.

dennis T. on

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robert H. on

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KYLE C B. on

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Nothing. Perfect.

BERRY Y. on

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Very pleasant experience. Excellent staff!

DAN R. on

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SABRINA M. on

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Great customer service. Quick and easy setup without wasting anytime with pickup or drop off. I would recommend this location.

ROBERTO H. on

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John H. on

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mark S. on

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Linda G. on

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The trailer was old, beat up and it leaked. It was rusty and should be taken out of service. The attendant had to use WD40 to loosen the chains and the knob to attach the tongue to my hitch. The site personnel at both pick up and drop off locations were exceptional.

MARK H. on

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very professional

CHRIS P. on

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tim M. on

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good service

TIMOTHY S. on

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FRAN G. on

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JOHN G. on

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CAROL W. on

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I had originally reserved a 10 ft truck with Budget, but when I arrived they only had 16ft trucks. I went to Uhaul near the Budget on Tamiama and the gentlemen was very nice - he found me a truck at this location and even honored the price I had been given from Budget! I will definitely use U-Haul from now on.

JAKE B. on

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Have more variety of Tlrs,ie ramp-style reargatewith tdm axles, open style tlrs with tdm axles

WILLIAM M. on

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Very friendly owners/managers (?). Store part was well stocked with all items one might need for a move. Prices were a bit high, but that is in comparison to our local "Lock-up Storage' facility. However, U-Haul had more products available and they upgraded us to a larger truck at same price. We definitely would tell our friends to use this location specifically, as we have used another one in town and were not pleased. You guys are GREAT!

JAN T. on

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I can not see anything that needs Improvement .

OLBEIN H. on

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RAY H. on

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The roof had a leak in it. Our mattress got wet!!

ERIK S. on

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APRIL M. on

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Had a problem with a flat on the tow dolly not more than a quarter mile from the facility. Called this vendor for help and was told I had to call roadside service ( and waited 2 hours) because he was alone and too busy to help. Perhaps some additional employees would be helpful!

Glen H. on

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neville P. on

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BLEIMAN R. on

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BARRY H. on

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ROGER H. on

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Robert B. on

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The cargo van was ready when I needn't. The vehicle was clean and performed as promised. Also, the staff was friendly and took time to explain everything I needed to know about the contract and vehicle. Very professional!

marc K. on

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Service was very good

RICHARD WAYNE D. on

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The North Naples Storage location was excellent and the staff was very helpful. Unfortunately this was the third location that I had to visit before I was allowed to return the car transport and truck as the first two locations said they did not have room for one-way rental returns. This is not what I was told when I scheduled the rental.

WILLIAM J. on

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Wayne E. on

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WAYNE V. on

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ing

PATRICIA J. on

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Alex is amazing I love doing business here he makes it so easy. As long as he is here I will do business here wish all the places I deal with were this easy. Thank you Alex Patricia Jubinville Owner Trail Cafe and Grill

NICHOLAS L. on

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Excellent customer service. Just keep that up.

Andy E. on

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Add trailer tongue jack for easier hooking/un-hooking

SAMANTHA W. on

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Don't move !!!!!!!

LOIS M. on

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Later business hours.

LORAINE T. on

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Very polite help!

RICHARD K. on

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Customer did not leave a comment.