I will let my family know about I like Uhaul. Because Uhaul did good job to me !
Customer Reviews for McCoys 4X4
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of McCoys 4X4
Customer did not leave a comment.
I was transferred here and it was amazing and friendly, i started out to pick up from 4387 Orders Rd Grovecity ohio, its the Sunoco gas station that does u-haul, the guy doesnt speak english and no idea what he is doing, hes rude, cusses and tells you to get the fuck out for making him repaeat himself because you have no idea what he is saying, his 2 kids work there and very mouthy, trashy, and calls you names, they should be shut down and arrested. But McCoy 4x4 put me in a 10x better mood almost instantly, choose them first and you will be happy
Did the online check in and online return. Super easy to follow!
Location employee was not wearing a mask, and told me Covid-19 was no more dangerous than the flu, which is patently false. I will not use this location again.
The truck bed was full of dirt they should have checked that and the truck was easy to find but the key box was very difficult to locate
The vehicle rental was done through the U-Haul App. A great idea on paper, however the App sucks! After many tries it finally accepted my security code to unlock the key box. Upon return, several hours later, the same problem. After several tries with new codes being sent and a call to customer service (another annoyance), I was able to return the vehicle. Total time playing games with the App was over 20 minutes! I was the only person there so it wasn't like that location was overloaded. If you want customers to have a pleasant experience with the U Haul brand, I encourage you to put a bit more time and money into the App and get a real working tool for your customers to use.
The worker was very nice and professional. He helped me out when I didn't understand the process. I forgot his name but he was very friendly and had great customer service.Thanks again for looking out for me.
Have equipment stored in a manner to be ready to be pulled out and not backed into a parking spot facing the back of a parking lot.