Wish there was a backup camera in the truck. I do love the size of the 10' truck.
John S.
Customer Reviews for McMinnville Rv And Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
How to talk to a customer, treating the customer with more respect verbally.
John S.The lady at the front desk was knowledgeable and very pleasant to chat with.
Chris W.She was nice but not very communicative. I did not know if I have checked in my trailer. She did not move from her seat, didn't ask my name, or for any id. When I asked for help with removing the trailer from the ball she said there was a jack thingy out front but she didn't know how to use it. That was ok for me but could have been a problem for someone else. It was an unsettling experience.
Andy T.Great service!
Maurice R.Awesome customer service agent. Easy process to drop van, beautiful clean location!
Richard O.THE BEST!
Angelina S.Location said they opened at 0830. We arrived at 0835, office closed. We waited until 0915. Dropped 26†truck, folded all blankets, swept out back of truck. And dropped keys into box.
Richard O.Good service
Amy L.Explain to people how to return the rental.
Joseph S.