Truck was not in good condition, key ignition did not work properly, and driver door lock did not work, items left over in cab from previous renterThomas D.
Customer Reviews for Midwest Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service and very easy drop off!BRUCE J.
Customer did not leave a comment.Steven N.
Customer did not leave a comment.Taylor A.
Convenient location. Basically there was no one there when I tried returning the U-Haul. I did contact the after a few days and they were great. The location software could not find the location so I could not self drop off.Brian L.
I never got the moving blankets. Then the app didn't work when I returned the truck. It wouldn't accept the photos I was taking of the odometer.Connor D.
Customer did not leave a comment.Tamra C.
Comment: The young man at the desk was very helpful and answered all of our questions very clearly. He was focused on good customer service and made a good customer experience. I will definitely return to this pick up location!Bryan H.
Fast and friendly service! Went above and beyond to help us hook up safely!Joe C.
Customer did not leave a comment.Paul R.
Customer did not leave a comment.Cecilia M.
Customer did not leave a comment.Brian B.
Great location busy friendly easy and fast . I would recommend and use againnancy R.
The person necessary to help us get our keys for the truck was not available at our scheduled time causing us to be over 30 minutes past our scheduled time. Also, the gas tank had about 1/8 of a tank in it to start out. Thankfully, a gas station nearby but again causing more delays in our schedule. We were on a tight schedule that day so was very annoyed and disappointed at what should have been a quick pick up.Dawn S.
Customer did not leave a comment.Jay S.
Great customer service. Small facility with limited inventory, but worked with me as if UHaul was the primary business and biggest concern.James I.
Location fine. Only issue is I could not upload pictures via the app. I had to go to U Haul.com to take pictures in order to complete the dropoff.JAMES W.
Customer did not leave a comment.GARYALLEN V.
Customer did not leave a comment.Garry V.