Customer Reviews for O Mercado

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of O Mercado

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Jennifer S. on

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Very disorganized . Took almost an hour to pick up truck when i had done online check in

Robert W. on

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Mercado bent over backwards to accomadate my needs on short notice. Highly recommend them.

James W. on

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Very personable and professional

Leo P. on

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Customer did not leave a comment.

Sami J. on

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Great customer service, and amazing orange juice at Mercado

Jerald H. on

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Can't think of anything to improve. Location is great, excellent customer service, easy-in, easy-out.

Jerald H. on

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Gaspar, the owner of OMercado is very courteous, and helpful. I will be back when I need another truck rental. Thank you.

Mitch Z. on

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The service was excellent, I arriver early and was helped immediately. The truck was clean and ready to go.

David S. on

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Bruce B. on

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OMG everything was so easy. The friendliest staff I have ever encountered. I will use this location from now on, to be sure. Thanks everyone!!

Brent L. on

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They were supposed to be closed on Sundays but someone was there and went above and beyond to check the truck in for me, very impressed with O Mercado Uhaul’s level of service, pretty cool store as well!

Cliff W. on

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Mark A. on

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JANE P. on

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Jeff J. on

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Nothing to improve. Excellent location with a great business owner.

Michael K. on

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Service was uncooperative. Had to call Uhaul central office to obtain drop-off receipt.

JERRY H. on

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Not really anything. Gaspar at Omercado is a pleasure to deal with. Will be back for additional rentals.

Donald R. on

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Carolyn B. on

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Owner was friendly and very helpful. Best UHaul/car rental experience I’ve ever had. Highly recommend this location as it is extremely convenient here in the beaches.

Andre M. on

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Morgan P. on

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Staff was knowledgeable, helpful, friendly and everything was ready as ordered! Great experience! Thanks

Gaspar V. on

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Excellent customer service.

Robert F. on

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The guy was snarly; how about a smile? Everything was a NO with an antagonistic tone. Then, he tried to hit me with a Cleaning charge, when the floor was swept prior to return.

Ricardo M. on

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Chris D. on

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Kimberley M. on

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mark K. on

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Super good personal. Really good owner. Took pride in his trucks.!!

Charles H. on

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Robert J. on

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Lucinda E. on

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Awesome customer service and flexibility with dates really appreciate it

Jose V. on

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Amazing service. Will rent from them again

June M. on

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Phone check in was a bit concerning for me. But Gasper was there and was so helpful with getting that part of the job done for my sister and me. He was very professional and very courteous. Truck was actually new. Nice clean ride. Did really great on gas. Thank you so much for having a staff like Grasper and "Five Star Movers" Charlie and Trevor. Sincerely: Frances Howard June Martin

Vickie R. on

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Awesome people , friendly just a real pleasure to have met and spoken with the husband and wife team here at this location!!! Fabulous location !!!!

Doug T. on

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Roland W. on

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Victor A. on

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Adam M. on

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Kimberly E. on

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Bradley C. on

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Joseph S. on

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The owners we're very respectable and very easy to work with the truck was very clean and everything was there that I needed I would definitely recommend this place to anyone else looking for a truck

Carlos P. on

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Great store, fantastic customer service!! I will be a loyal customer.

Kathleen M. on

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Norma L. on

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No improvement! He was very courteous and professional. We encountered several issues and he was very helpful! Top notch! We will go there again if we ever need a U Haul truck.

Katrina F. on

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They were a great help. They go above and beyond for their customers!

diane P. on

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rate quoted was $98.00 I was charged $114.00 for truck. I booked 5 weeks in advance for a 15 foot. I had to take a 20 foot. At the location the man was very nice, Hw said he could not change the price it was the phone rep that screwed up my order.

Peter A. on

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ARTHUR R. on

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This place was good for my needs. Excellent customer service.

Catherine J. on

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Nothing! It was an excellent experience from reservation to return! Thank you, U-Haul and your site representative!

JERRY H. on

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Maria R. on

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Excellent customer service!! Will highly recommend to others.

CHARLAYNE D. on

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Bill W. on

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Casper was wonderful and went out of his way to make this favorable experience. I highly recommend renting from him.

KAYLIE P. on

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BOB O. on

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Vendor was very nice and made the process easy. The truck was like brand new. Absolutely no problems

Michael W. on

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Excellent customer service doesn't need improvement. The guy running the store was in an accident the morning of the day that we were scheduled to pick up the van and he still came out so we could get the van. You can't do better than that. We appreciate everything done for us. Thank you.

Rosivelton A. on

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