Customer Reviews for Ocean Performance

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ocean Performance

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Marc G. on

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Steve H. on

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This U-Haul location was conveniently located, professionally staffed, and made pick up and drop off easy and seamless. U-Haul’s website to set up this rental, however, is by a factor of 10 the worse I have ever experienced. The renter must manually uncheck boxes that are already checked for additional product and services. For example, boxes for moving blankets, hand trucks, dollies, even 2 extra workers - all for additional charges - are checked on the order page. You must uncheck them to decline. If the dealer wasn’t so good I would never rent another truck from UHaul again.

ANDY R. on

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DON L. on

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David J. on

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Excellent customer service!!

MARTIN P. on

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Sarah S. on

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Lisa R. on

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Howell H. on

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Shawnee S. on

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The lady that worked at the store was so nice and made the experience amazing! We had a slight hiccup with the online check in not working but she helped and made things go smoothly. Would definitely recommend this location to anyone!

Gregory S. on

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David B. on

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Very accommodating and the location is very convenient to I-95

Sean K. on

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Excellent customer service!

John L. on

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Very pleasant experience. Will repeat.

Jack R. on

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Schneur S. on

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Brendan K. on

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richard N. on

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Lloyd M. on

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RITA M. on

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Marisol F. on

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Andrew N. on

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David B. on

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I highly recommend the Old Saybrook CT store. I will use them again.

william M. on

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Robert H. on

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Great service, very happy I will recommend and use this for future rentals.

Peter G. on

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This address turned out to be incorrect! Why would you send me to the wrong street number when I had a trailer, forcing me to turn around in a difficult spot. I am no longer impresed with UHaul since I had two bad situations! I suggest you look into my rental and fix your procedures and brochures. Peter

david K. on

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No comments - Thank you!

Gene R. on

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Just keep this location the way it is. This was my first visit with Ocean Performance. The people I dealt with were helpful and professional. I will be back when I need a vehicle or trailer

Robert C. on

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Louise M. on

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Old Saybrook is the bestest!!!!

Richard B. on

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