Customer Reviews for Pakmail

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pakmail

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Mark D. on

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Customer did not leave a comment.

James M. on

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Nothing, very accommodating and considerate! We will definitely use again.

Dov B. on

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My original reservation canceled, second reservation was at a far location, return location was not what I asked for in the original reservation and I had to wait for 40 minutes on the line so I dont get overcharged for no reason. The new location for return was also 15 minutes away although the location I chose was much closer. When I arrived at returns I was asked to pay an extra 42$ for mo apparent reason. U haul is a brand name and I cant believe I spent nearly the same time fighting with you instead of packing up my house.

chris S. on

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Maria M. on

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Harriet L. on

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Anthony M. on

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Daniel R. on

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Reginald A. on

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The Manaer, Junior, is a great guy. Very professional and personable during customer interaction. Good man to have out front representing your team.

Esmeralda C. on

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Overall great experience with rental and specially customer service

Barton L. on

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Customer did not leave a comment.

Luz W. on

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Andrew U. on

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TONY M. on

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Jeff L. on

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Very easy to work with and everything went smooth.

louis G. on

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Put a sign that can make it easy to see store

Andrew U. on

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Bigger numbers on the rental vehicle

Alexander A. on

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Customer did not leave a comment.

Ramon G. on

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Nothing

John L. on

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they robbed me of $40 i got my truck at below quarter of a tank they made me take my truck 3 miles out of the way from where i got my truck then charged me $40 i drove a total of 36 miles and put $20 of gas in the truck maybe if i was able to bring my truck back to where i picked it up from i wouldnt have had an additional 4 miles added to my drive

Gustavo A. on

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anthony S. on

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Very fast and efficient. The owner was a super personable guy and was eager to get us the best trailer our needs and to be cost effective. Thx junior!

steve S. on

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Equipment was old. Everything worked well and JR, the manager was very helpful. I will be back.

TONY M. on

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Great customer service, have rented here many times with no issues. I will not go anywhere else.

Luz A. on

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My wife return the truck on Friday July 5th, they never give her a receipt, they never send the email with the receipt, today July 8th she went to claim the receipt and they send it by email with a charge of $120.00 for 3 days delay, very unprofessional and not costumer satisfaction oriented, very disappointed with the whole experience from start to finish

Anthony R. on

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Junior is very professional and helpful.

Denis C. on

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Alfredo G. on

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Very accommodating. Really saved the day as it was a last minute change on the drop off location.

Jennifer J. on

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There was not enough staff to assist with securing the trailer to the vehicle. Possible additional staff needed.

Raymond W. on

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Easy order. The best I’ve had.

ANTHONY M. on

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Junior is always very helpful I will not go anywhere else and come here for all my shipping and truck rentals .

Harris P. on

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Customer did not leave a comment.

Michael L. on

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Nothing.