Customer Reviews for Parkside Storage Partners LLLP
(U-Haul Neighborhood Dealer)

980 reviews

5905 N Nevada Ave   Colorado Springs, CO 80918
(On Nevada just north of Luisa Graff Jewelers)

(719) 593-7809

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: 11:30 am - 3:30 pm

Services at this Location:

Contact Us

(719) 593-7809

5905 N Nevada Ave
Colorado Springs, CO 80918
(On Nevada just north of Luisa Graff Jewelers)

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: 11:30 am - 3:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
4.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

Customer did not leave a comment.

Marc V. 
Rating:
5.0

I honestly have no recommendations. John was professional and very personable, explained everything in detail, and overall was very easy to work with.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

Erich B. 
Rating:
4.0

Nothing, the gentleman that received our Uhaul was outstanding!

Meagan H. 
Rating:
5.0

Debbie and John are amazing! They went above and beyond my customer service needs. Thank you.

JOHNNY L. 
Rating:
3.0

Customer did not leave a comment.

michael M. 
Rating:
1.0

The movers who I had from Uhaul, came late. This caused my return time to be late. The rental place called and we're extremely rude with the situation and threatened to charge me another day as well as a $50 guarantee charge. They then called and said they won't, but I had to bring the truck back within an hr time of my drop off. Which I did. In order to make the time we couldn't wait for the gas lines at the closest pump and the guy at Uhaul said not to worry, he wouldn't charge me. Then later that night I had an email with a charge for gas. I will never recommend r Uhaul to anyone in the future. It is the worst experience I have ever had with a move, and your people are the worst workers I've ever met.

STEPHANIE S. 
Rating:
5.0

Debbie, the manager was helpful beyond expectations. Super knowledgeable and helpful.

GREGGORY C. 
Rating:
1.0

Jerked me around about the drop off. Made me wait for over an hour to turn in the truck making me late for work. Now 9 months later they ask me to rate my experience. If it wasn't for the fact Ryder now longer exists I would NEVER use UHaul. Always a bad experience one way or another.

James D. C. 
Rating:
5.0

Staff was awesome very helpful and friendly!!

Marcus R. 
Rating:
5.0

Customer did not leave a comment.

Mitchel L. 
Rating:
5.0

Friendly and efficient.

David B. 
Rating:
5.0

John did a great job. Efficient and friendly. Can't ask for more.

Terry N. 
Rating:
5.0

Associate did great job. Very friendly and helpful

Michael R. 
Rating:
5.0

Pickup of trailer for one way rental went smoothly and crew was very helpful and explained the hookup and chaining procedures. I would recommend this location for your needs.

Mark T. 
Rating:
5.0

Not a thing quick, polite and helpful.

DIANE F. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

* Overdue review. This internet window has been open on my phone for months, lol * Customer service was fantastic. Truck was fairly clean. Problem was, the truck was extremely jerky while driving, so much so that by the time i returned the truck to the rental site I was sick. Im pretty sure i have actual video of the truck doing this if you doubt thee. Other than that critical issue everything else was great.

Karson C. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

CURTIS D. 
Rating:
5.0

Customer did not leave a comment.

Jonathan H. 
Rating:
5.0

The gentleman who helped me was kind and efficient!

Jennifer D. 
Rating:
3.0

The young lady who Was working at the time I came at around 5 PM was extremely helpful and friendly. Great customer service!

William C. 
Rating:
5.0

Customer did not leave a comment.

Ricky S. 
Rating:
5.0

Chocolate chip cookies??? 😀

WAYNE D. 
Rating:
5.0

I don't know what his name was but the guy at the counter was amazingly helpful

Erin D. 
Rating:
5.0

All aspects were great

Bryce B. 
Rating:
3.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Very nice, kind staff, and seamless process

Alfredo S. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Excellent service. Thank you.

Nicolae R. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

Robin H. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

John was outstanding and helped me confirm a few things before renting the trailer. I will recommend them to all of our friends.

RICHARD G. 
Rating:
5.0

Excellent experience with John. Handled paperwork quickly and return was under a few minutes. Thanks

Kevin B. 
Rating:
5.0

GREAT CS guy!

DONALD B. 
Rating:
4.0

John was very friendly and helpful in completing the return of my trailer.

Noah B. 
Rating:
3.0

The vehicle had dog hair everywhere on the floors and didn't look clean.

Chandell N. 
Rating:
5.0

Customer did not leave a comment.

Bradford C. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Service was friendly and prompt. Highly recommend this location.

NATHANALLEN D. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

John was absolutely terrific and could not have been more helpful

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Adam S. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Very helpful with my return. Great service!

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Everything went very smooth and was very easy from being able to walk in, pay, pick up the trailer and return the trailer. The online reservation and check in sped up the process and made that easier. Also, the staff made sure the trailer was safe, offered another option if we wanted to change and hooked up the trailer for us. Really can't ask for more!

Christopher S. 
Rating:
5.0

Everything was okay. Nice services.

KARL D. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Great customer service gal there knew what she was doing very impressed. And very have with service.

JUAN G. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

After reserving a truck 3 days prior for another location only to be told when arriving the person isn't bringing the truck back and there is nothing they will do for us, we went to Parkside and the gentleman that assisted us and quickly was great and so helpful. He made our move the best it could be and will definitely use them again. Thank you so much!

Angie D. 
Rating:
5.0

In & out efficient, friendly staff

David G. 
Rating:
5.0

Customer did not leave a comment.

Cody B. 
Rating:
1.0

Was not notified of what they were charging my credit card. They tried to tell me I didn't sweep the truck. It was raining and swept the truck and the ramp. The manager was very rude.

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Katie G. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
4.0

Customer did not leave a comment.

Stephen O. 
Rating:
5.0

Very helpful and flexible with my tight schedule. Definitely renting from them again!

Ruble H. 
Rating:
5.0

Customer did not leave a comment.

MARK N. 
Rating:
5.0

Nice folks

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth G. 
Rating:
5.0

The young lady was knowledgeable, friendly, and very helpful. Noticed a tire on trailer was getting bald and was going to make sure next customer would have a new tire. Great customer service.

James T. 
Rating:
5.0

Got a trailer quickly and was able to use it to haul lumber and get it back with no issues. Great service!

Bev W. 
Rating:
5.0

Nothing everyone was great from beginning to end thanks for everything!

Jose V. 
Rating:
4.0

Customer did not leave a comment.

Eileen G. 
Rating:
5.0

John and his service was great.

Joseph H. 
Rating:
5.0

Great customer service!

Amy H. 
Rating:
4.0

Staff was great to work with. Friendly and accommodated our drop-off.

Ken H. 
Rating:
5.0

The truck felt as if it needed an alignment really bad.

Donna M. 
Rating:
5.0

When I walked in I was greeted immediately with two great staff members. Easy process to get everything done, and was out the door in no time with the keys. Was supposed to have the rental until 7, but got done early and was told they closed at 5:30pm so to just drop it and leave the keys if they locked up. I dont remember the guys name, but I got there qt 5:37pm and he was still there. I managed to have a 44oz fountain drink launch from the cup holder just blocks away and was pissed as i thought i was about to get hit with a cleaning fee, but this guy was super appreciative that I mentioned it and he helped me clean up the mess. Give this guy a raise, seriously. I work as a customer rep and work in a renting department so I get all kinds of angry/upset customers on the daily in my ears so it was nice to see great customer experience given to me when I'm always doing everything I can to be there for my customers. Grade A service!

Bradley B. 
Rating:
5.0

I was very happy with the service, very friendly and accomodating

Roger S. 
Rating:
1.0

Customer did not leave a comment.

Zach M. 
Rating:
5.0

John was incredibly helpful and significantly exceeded my expectations from a rental agency.

Mark H. 
Rating:
4.0

Customer did not leave a comment.

Anthony A. 
Rating:
5.0

The customer service was amazing. The serviceman what a delight to work with. I would definitely recommend

Kimberly P. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Check in clerk, Christina, was very nice and helpful! I would sure use this location again...thanks!

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Jack H. 
Rating:
4.0

Quick and easy. No wait and employees were friendly

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Roy C. 
Rating:
5.0

Customer did not leave a comment.

Sergio J. 
Rating:
4.0

The se

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Dustin P. 
Rating:
5.0

The customer service rep John was awesome. Dealt with him at pick up and drop off. He was helpful, friendly and very personable. He did an excellent job. The online check in made the whole process simple and easy.

Martin W. 
Rating:
5.0

Customer did not leave a comment.

Andreas M. 
Rating:
5.0

John did an AWESOME job taking care of me!!!

Robert N. 
Rating:
5.0

The location was great. Uhaul itself has major issues with their reservation system. I was redirected numerous times to find the trailer I needed, one time was almost 4 hours away. Unacceptable! The location I wanted had several of the trailers I needed sitting there and the lady said she didn't have them reserved but I had to go to the location I was redirected to. Not a good process or organization.

Bruce T. 
Rating:
5.0

Friendly staff. I was in and out in no time.

MICHAEL C. 
Rating:
5.0

Great service. Well done John.

Nicolae R. 
Rating:
5.0

They took care of everything and I never waited a second. They were awesome!

Jessica R. 
Rating:
4.0

Customer did not leave a comment.

Randy A. 
Rating:
5.0

Excellent experience with both pick-up and drop-off.

David K. 
Rating:
5.0

Customer did not leave a comment.

Lawrence H. 
Rating:
5.0

The representative was great to work with. Happy, helpful and educational.

Traci V. 
No reviews have been submitted for this location.

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