Customer Reviews for Peach Creek Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Peach Creek Storage

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Cooper V. on

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James G. on

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wayne S. on

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friendly and very helpful.

Jeremiah M. on

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Wes S. on

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Terrible location. Hard to find. No sign out front. Tried to call, but couldnt even leave a message. The voice mail was full. I was there at 9 am to return my trailer, but was told the person wouldnt be there until 9:30. Said he goes to church before he comes to work. On a Monday?

ADAMS H. on

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Easy and friendly drop off, no issues at all.

Patsy S. on

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Adam A. on

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None.

fred M. on

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Very nice, helpful people

chris G. on

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John B. on

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ADAMS H. on

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Convenient, clean enough, not marked well at all. You wouldn’t know it was here but that may be the intent.

David J. on

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Lee K. on

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Nothing the guys were ready with the truck when i arrived great experience.

Jeffrey G. on

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Robe M. on

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This drop off location open at 9 AM. We were supposed to drop off the vehicle between 8-9 AM on Aug. 24th, 2019, but we dropped around 9:15am. We truck gas was at the same level we receive the truck and we were charge a fee for gas and we were charged and extra date, Why? Un acceptable.

Emily F. on

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Travis S. on

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Great people to deal with and the location is as easily accessible as any I’ve ever been to.

Michael S. on

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It was great!

Bernard H. on

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Chad K. on

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David J. on

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Eric K. on

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For no reason at all I was charged an extra $40 by uhaul I called the drop off point they said they would look into it but I still don’t know why I received a $40 charge

Sherain F. on

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This review reflects all three U-Haul locations that it took to finally get my guaranteed reservation. The mileage and the fuel levels were not accurate. I didn’t get to see it sign off on any of it before I left. I was emailed a contract after the fact. It said full, it was less than 7/8. The mileage was only off by 4 or 5. But still. Why not just be accurate? It still cost me an extra $15-20 in gas I shouldn’t have had to buy. I have photos documenting it. This was the truck that I was given (not the size I wanted) after TWO locations gave away my guaranteed rental. It took over three hours to get a truck. As I was walking out the door to pick up the truck I reserved by my house, I got a call that they didn’t have it anymore. Nearest one was an hour away. U-Haul called the local place and they agreed to hold it for me. I paid someone to drive me the hour to get it and I arrived on time, just to find they had rented it to someone else. Then they sent me to another place 10 miles away and I got a bigger truck than I wanted. So between the extra gas I had to pay to drive it back home, the money I had to pay for the ride to get there, and the extra gas I had to put in because it said full when it wasn’t...I’m way over budget. It took me 3 hours of my time and an extra $100 out of my pocket. So you offering my $50 for my guaranteed reservation being cancelled isn’t nearly enough. It should be $50 x2 for both places that gave away my reservation, money for the extra gas for driving the hour back to my house, money for transportation to get there, the gas money because the contract was wrong. Infuriating!!!

Tracy P. on

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Nicest people at this uhaul. This is my second experience using them and that is why I used them again. Great experience and Mike makes you feel like family.

Ronald B. on

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Need to get a sign Hard to find

TODD E. on

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Fantastic customer service.

jerry S. on

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Gregory C. on

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I did not get the moving blankets and I didn’t rent a dolly. Mike was supposed to have that corrected in the paperwork. Also there are no trailer jacks. I was told to just grab it by the chains and lift. Seriously? How many times have you been sued?

Gerald B. on

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shasta S. on

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Lauren L. on

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Richard H. on

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Excellent service all the way around.

James D. on

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Great customer focus and answered all my questions

Louann B. on

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William R. on

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PETER S. on

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ray W. on

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Shelby Michael T. on

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Best service I’ve ever had, and I have rented a lot of Uhauls. Very personal, considerate, and professional!

Scott G. on

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I’ve rented from U-Haul 50+ times in my life and I have never dealt with a better location. Everyone was professional, friendly and went above and beyond to make sure I was taken care of...

Spencer M. on

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Change the location on google maps to the actual building where you do all of the paper work. Right now the maps takes you to the pick up area first which is not the correct location to start.

Robert C. on

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Ross M. on

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Little hard to fine, call before you return for exact location.

william W. on

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MICHAEL H. on

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I was extremely inconvenient for me to have to drive eight miles past my destination to drop of the trailer when there was a uhaul right by my house. Also, this trailer was much more expensive to rent than all the other trailers I have rented in the past. Not a good experience.

Peter K. on

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Nothing. Excellent service already.

Sandra B. on

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One of the owners at the location helped me out and did a fantastic job. He was very courteous add even hooked up and unhooked the trailer for me. I was very appreciative of that and not only do I recomend them, they will be my first go-to location.

David T. on

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These guys go the extra mile. I arrived and had to flip the ball on my hitch. Unfortunately, 8 months in salt air led to a very tight nut. The owner located a couple of tools for me to use. When he saw me struggling to get it off, he jumped in and began to help. Every turn required a breaker bar. It took 20 minutes to get that ball flipped! I am so thankful to have found that UHaul location.

Michael G. on

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Friendly and courteous!

John V. on

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Patrick M. on

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Omar Z. on

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Penny S. on

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The visibility of the location was none. I drive by twice before finding it- no signs. County issue?

james M. on

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No one there to take trailer. Plus it took me two days and three calls...finally a call to AZ to get the drop off location. Drop off occurred on 12/24 not 12/26! Not the way to do business imo.

andrew J. on

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Mike was awesome!!!

Mike T. on

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The men who helped us were the absolute best! They made sure everything was correct and fixed our mirrors and checked the lights on the truck, etc. I wish I had gotten both of my trucks here!

Eric W. on

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Thomas D. on

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Location signage could be improved.

Scott D. on

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The folks there were great and accommodating

Andrew M. on

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Very fast, very friendly pickup/drop off. 10/10 will use again while I continue to live in this area.

Christine S. on

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George H. on

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The guys from coastal moving that helped my load the trailer in Santa Rosa beach were outstanding

George H. on

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These gentlemen at peach tree are good to work with. They contact you prior to you picking up to confirm that they are ready and that you are aware of their hours so that there are no surprises. Very helpful during pickup, in and out very quickly. I also booked two guys through you from costal moving and packing to help load the trailer, these guys were awesome! Booked for two hours, they got loaded in 1 hour. Very nice and professional.

Eddie D. on

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Rob P. on

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Very kind and helpful! Wonderful gentleman.

Kyle Y. on

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Great service!

Kekoa K. on

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denise K. on

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Nothing we can think of ... Mike was very knowledgeable and asissted us when other local uhaul dealers were out of trucks and he met us as soon as one of his trucks was available. Explained important aspects of the truck and even helped us set the mirrors before we left on our move!! Kudos for a great job Mike!!! Especially in light of the recent hurricane Michael needs.

Max P. on

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cathrine W. on

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james F. on

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Nada great customer service and wonderful fellows Larry and mike hooked me right up what a breeze to use thx

dande hauling C. on

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Michael was a true professional and perfect gentleman! I highly recommend him and will surely return to use his service again.

Lynda G. on

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Ivan D. on

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Hugh M. on

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Best damn Uhaul in the country. These guys deserve a raise or something!! Thanks guys!!

william R. on

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Bill G. on

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The guys who run this location were great

diane C. on

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Quick and easy to return.

richard S. on

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Good, clean, well maintained product, great customer service, and low prices. Tick, tick, tick.

Dawn B. on

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No drop off for the keys. Called the number and told to leave keys under visor.

Houston P. on

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Tammy R. on

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Super helpful and friendly. We will come to this location again!!

josh G. on

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VICKIE B. on

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Gary D. on

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This is a great place. They actually take the time to help you develop a strategy for the move. I was so tired from pre-moving activities that I couldn't think. They saved us over $300 by simply asking questions and suggesting alternative approaches to my original "plan".

Ken B. on

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BRYAN W. on

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Mike was great. Easy pick up and drop off.

andrew J. on

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Friendly customer service! Top location!!

Patrick P. on

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Could not contact anyone. The place was scary. last time.

Thomas M. on

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They did not know we were coming and said they were already full up. Nonetheless, they were very polite and willing to take the truck. Why is U-Haul telling customers to go to a lot that is already full? Also, why weren't we sent to the facility 4 miles from our house. You made us go 12 miles to a facility that was already full.

Lisa E. on

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andrew J. on

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Great service from Mike!! Nice equipment, worked very well!! Thank you

KEITH W. on

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tara M. on

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Carolyn K. on

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The location is not visible, as there is no sign. The GPS could not find because it states hwy 98 East, and it is located on the west side, with a single white mailbox. The office is located inside a closed country store.

Susan P. on

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Such helpful staff - they went above and beyond even offered additional locations o can use for a job I have on Sunday. Extremely helpful and pleasant!

Sandi N. on

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Really excellent service! Very helpful and kind gentlemen at this location!

GERALD B. on

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Excellent location between Destin and Panama City. Staff there very efficient and helpful.

Jeff E. on

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We chose a much more convenient location when we originally made the reservation but were then instructed to return the truck at this location which was much further away.

LLYOD R. on

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Great experience I highly recommend this pick up location. Staff was extremely helpful.