Customer Reviews for Peachtree City Self Storage
(U-Haul Neighborhood Dealer)

48 reviews

126 Huddleston Rd   Peachtree City, GA 30269

(678) 619-5005

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(678) 619-5005

126 Huddleston Rd
Peachtree City, GA 30269

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Back of the truck smelled like a horse farm. Odor was so strong, we didn't transport any clothing in the truck.

REX H. 
Rating:
3.0

Customer did not leave a comment.

THERESA W. 
Rating:
3.0

None of the items I asked for were in the truck. No dolly, no furniture dolly and no moving pads.

Tony D. 
Rating:
5.0

Only complaint is we needed a code to get into our drop off location and we never received one. It was not communicated that truck had to be dropped off during business hours.

STUART R. 
Rating:
5.0

Customer did not leave a comment.

ALBERT F. 
Rating:
5.0

Customer did not leave a comment.

Hanna S. 
Rating:
5.0

Nothing

James M. 
Rating:
5.0

The young lady that helped me was so friendly, kind, and accommodating. I real pleasure working with. I will highly recommend to anyone needing storage or truck rentals.

SYLVIA A. 
Rating:
5.0

Friendly, knowledgeable and fast service. No hidden fees. Will use again if I need this kind of moving truck.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
4.0

Customer did not leave a comment.

Marcus T. 
Rating:
3.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Great drop off, friendly staff

Brandon H. 
Rating:
3.0

The location was supposed to be open from 9am-1pm and when I got to the location there was no one there @10am..I went to another location and the gentleman call a area supervisor and he came the original office to rent me the truck.I was a hour late picking up the rental....however Chris Poole made the rental agreement fair at the end of the day...Thank you to Chris Poole for saving the day !!!

Donald S. 
Rating:
1.0

Again this was a storage place. No one was there to drop off the truck. i had to call the answer service and they said someone would call me back and never did. Just left truck in the parking lot and hoped that they got the truck. What happened to UHaul centers???

Karen M. 
Rating:
3.0

It was difficult to know where to go to return as there were no other U-Haul a trucks at the location

Leigh M. 
Rating:
5.0

Very friendly and helpful

Margaret D. 
Rating:
2.0

First off I attempted to turn in the truck on the evening of 24 July. The phone number was INCORRECT on the U-Haul contract. So I had to drive additional mileage to return home due to detours from major road construction. Upon returning to the drop off location on the morning of 25 July I explained the phone number issue. I was told U-Haul has the INCORRECT PHONE NUMBER IN THE DATABASE. I turned in the truck with no issues. Will you please change the phone number in your database so RE tees can contact this location. Thanks.

Brian L. 
Rating:
5.0

Customer did not leave a comment.

Rosanna P. 
Rating:
3.0

The truck I reserved was not at the location I was told to pick it up at - which was already 30 min from my home. Upon arrival I was told to go to another location even further away to pick up the size truck I reserved. I did not have time to do that and my ride had already left so I was forced to take a smaller truck than planned and it was very inconvenient and had to make several more trips than planned as everything did not fit in the small Truck. I receive no compensation for my inconvenience and stress. I WILL NOT USE UHAUL AGAIN!

Pedro M. 
Rating:
3.0

Customer did not leave a comment.

Mary H. 
Rating:
2.0

No visible designation as a U Haul team member. Unmarked and barely visible drop box for keys as the office was closed for lunch as I arrived. Hope they found the truck and keys. Better signage will cure most issues.

Thomas D S. 
Rating:
1.0

This was and still is a horrible experience since I'm dealing with them now. I drove 15 miles and was billed for 209 because they forgot to log the odometer correctly. I called the manager and he attempted to blame me for not reading the odometer before driving off. Here's the kicker...I only rented the truck for 2 hours so they apparently believe I drove 209 miles in 2 hours. This place has stolen my money and the manager Chris is unwilling to call or respond to me even after I emailed him 3 separate times and called corporate twice. I strongly suggest you go anywhere else and would hate to see anyone have to deal with the headache of attempting to retrieve stolen money from this facility. I hope corporate reads this and makes the appropriate changes to not allow the current management to continue stealing from unsuspecting customers.

JUSTIN M. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
1.0

When we attempted to drop off the rental truck, the location's door was locked, during the hours of operation with an open sign that was illuminated. Moreover, the phone number listed for the location was not in service. The sole employee was at lunch and we waited 20 minutes for her return. This was a rather unpleasant experience for us and, after using Uhaul on several occasions in the past, we will now reconsider going forward.

STEPHANIE V. 
Rating:
5.0

Very professional.even connected the trailer to my vehicle and ensured everything was in working order

JAMES W. 
Rating:
3.0

Cost per/mile of $0.99 plus gas used is prohibitive and unreasonable!

Andy A. 
Rating:
5.0

Everything was very good. Thanks.

Charles M B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Great service

Harold C. 
Rating:
5.0

Customer did not leave a comment.

JEANETTE R. 
Rating:
4.0

Make sure Equipment is available at sight. I was given 4 different locations change after change email. Plus I needed a 10 foot truck U- haul tried to give me a 15 foot truck that was to big. Converted to a Van. Got to 126 Huddleston location and they had 1 van but it was due to be rented out again the next day and I had a 2 day rental contract. They worked with me and gave me the Van. Dispatch needs to do a much better job knowing which locations actually have the right equipment to meet the contract request.

RALPH K. 
Rating:
3.0

Ridding the rental from cigarette smoke... the whole van atunk

robert D. 
Rating:
5.0

Customer did not leave a comment.

Sharlene B. 
Rating:
5.0

Everything was great. Ms Whitney was awesome and if i ever have to move again, id choose this location. Thank you!!

MARY S. 
Rating:
5.0

Businesses should be this efficient

Collins A. 
Rating:
4.0

Customer did not leave a comment.

Sajith K. 
Rating:
5.0

Customer did not leave a comment.

Rosa S. 
Rating:
5.0

Ran and drove great!

JANET B. 
Rating:
5.0

I had great customer service at this location. They went out the way and help me

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

SABRINA R. 
Rating:
4.0

Customer did not leave a comment.

John A. 
Rating:
5.0

No problems, super friendly staff, A+

JENNIFER M. 
Rating:
3.0

Customer did not leave a comment.

DORTHY S. 
Rating:
3.0

This is the 3rd time I have rented on line a U-Haul for Peachtree City in the past 2.5 years. The on-line system allows the customer to reserve equipment and supplies at locations that do not carry the equipment & supplies. On all three rentals I had to go to at least 2 locations to get all the items I reserved and on 1 occasion 3 places. The on line system should not allow a customer to reserve equipment the location never carries. This is 3rd time I have pointed this out both through the review process and by phone. It is disappointing after 2.5 years the problem still exists.

Roger D. 
Rating:
5.0

Customer did not leave a comment.

DANNY S. 
Rating:
3.0

customer service at uhaul, not the location is lacking - the customer before me was too late upon returning the van I reserved which affected me - if I reserve a vehicle at a certain location, I expect to pick up the vehicle at said location, I should not be required to drive to another location - in this case it was nearby, but if it hadn't been, I would have been severely inconvenienced - uhaul should be required to provide the vehicle at the reservation location, no require the customer to drive to another location to get a vehicle

DEBORAH K. 
Rating:
5.0

Wonderful experience. That Ford van was great. good gas mileage

GEORGE C. 
No reviews have been submitted for this location.

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