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Veronica B.
Customer Reviews for Pipkin Properties
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was good
Jennifer R.Overall a decent experience. But the guy didn't check my equipment in right away. After I had called him he stated I turned in the wrong car dolly. He then had to call the dispatch location to verify. Overall below average experience other than the fact I was accused of will fully turning in a the wrong equipment which was messed up by the pick up location.
Eric S.They never showed up and we accidentally left the keys in the truck. We went back a couple hours later and the person was still not there. The person did get everything fixed from what the drop off email insinuated.
Jordan M.Trucks that are going one way should all be equipped with cruise control. It was horrible having to drive 1000 miles with foot cramps from having to hold the gas pedal.
Brenda D.I was lucky in that there was someone in the office that was very helpful (the office was supposed to be closed). Otherwise I would have been on my own with a non responsive app.
Robert T.Very helpful. Will use this location again
Brian C.Nice & easy
Ericka J.Every thing went well. Notified us of an item we forgot
MICHAEL H.I was supposed to get a $64 credit and have still yet to receive it. Waiting. A little upset about that but I guess it is what it is. Would really like my money back. Thanks!
MOLLY J.I definitely will go to this location the next time I need to rent a u haul again very nice service
KEVIN B.Excellent customer service, Thank you!
Garrett E.Great gentleman to do business with. Could not ask for better equipment and service.
CARL H.The customer service was the best! She was very helpful, knowledgeable and she was so friendly. Easy to get to and find. Would definitely recommend to anyone and I will use this location again
TIFFANY P.Great customer service
JOSEPH H.Great customer service!
Stephanie F.Great experience!
Stephanie F.Nice guy we dealt with.
Trevor F.