Customer Reviews for Portos Tire Service
(U-Haul Neighborhood Dealer)

108 reviews

2490 State St   Hamden, CT 06517
(RT5)

(203) 815-1819

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(203) 815-1819

2490 State St
Hamden, CT 06517
(RT5)

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ANTHONY L. 
Rating:
1.0

i paid for a furniture dolly, appliance dolly, and moving blankets, and they didnt put ANY of them into the truck.

Aaron T. 
Rating:
4.0

Service was good, hassle free, quick.

PAUL M. 
Rating:
5.0

The service was excellent!!

Noel C. 
Rating:
5.0

Moving stinks! But the Portos staff was super friendly and everything was smooth and easy for picking up and dropping off the van. I would definitely rent from this location again. Thanks!

Eric A. 
Rating:
2.0

Could not open lock box; time wasted. Blankets and dolly that were ordered were not in truck and the location was not manned so there was no one to help; more time wasted. I had to drive to different location, wait, and pay for a second set; more time wasted and now more money wasted. Not impressed and not satisfied. Truck however was clean and new.

STEPHEN B. 
Rating:
5.0

Good people, great service. Easy to get the equipment and return. Highly recommended.

DEL H. 
Rating:
5.0

Nothing.

Michael H. 
Rating:
5.0

Very good experience every thing went well--- Bill Lane North Haven CT

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

Laura Perez S. 
Rating:
3.0

Customer did not leave a comment.

Tyler P. 
Rating:
5.0

Customer did not leave a comment.

Ethan K. 
Rating:
5.0

All was fine. Keep up the friendly service.

Angela D. 
Rating:
5.0

I don't think anything needs to be improved/ changed.

Richard Z. 
Rating:
4.0

Customer did not leave a comment.

Jill J. 
Rating:
4.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

stanley L. 
Rating:
5.0

Customer did not leave a comment.

tara H. 
Rating:
5.0

Customer did not leave a comment.

Ralph B. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO V. 
Rating:
5.0

Great transaction

Adriene D. 
Rating:
5.0

Customer did not leave a comment.

JANET S. 
Rating:
1.0

We waited an hour to pick up our truck. I think we should not have been charged because it was they no fault of our own. We were not offered an additional hour. The time remained 7am with an 11am drop off time. The manager was really nice and honest about why we were not given instructions on how to pick up truck for 7am. The website did not give us the link which would have told us the keys were in the lock box. The location is very convenient though. Hope for a smoother pick up next time. I would use them again and recommend to friends.

Adrienne S. 
Rating:
4.0

The furniture dolly one wheel was frozen and could not use it I hope you give me a credit for it.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

micheal A. 
Rating:
5.0

Customer did not leave a comment.

dale L. 
Rating:
4.0

Be clearer about how drop off works when location is closed, but is 24 hour drop off location. That there is expectation you will need you phone and will have to take pictures.

Emily S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth A. 
Rating:
3.0

The utility dolly was missing, but I came back the next morning and got it. When I returned the truck, they acknowledged their oversight and apologized. Although at first I was distressed by the missing dolly, they provided it and our interactions were friendly and helpful. Thank you

Veronica P. 
Rating:
5.0

Excellent customer service, owner went out of his way to answer my questions. Equipment was great -,moving is not fun but would certainly recommend UHaul to anyone looking to do a similar move.

WALTER N. 
Rating:
5.0

Customer did not leave a comment.

Carolyn J. 
Rating:
4.0

Customer did not leave a comment.

Bernard L. 
Rating:
5.0

Always a great experience renting from here! In and out in no time! Highly recommend!!

MARC G. 
Rating:
5.0

Customer did not leave a comment.

Walter H. 
Rating:
3.0

Customer did not leave a comment.

pankaj S. 
Rating:
5.0

The best U Haul dealer in Ct.!!

MARC G. 
Rating:
5.0

Always rent from Porto's. Great service great people!

MARC G. 
Rating:
5.0

Always rent from here and always have a great experience! The guy Mark at the front counter is the nicest guy you will ever meet!

MARC G. 
Rating:
5.0

Very friendly, helpful staff!! Highly recommend to friends and family.

EDWARD G. 
Rating:
5.0

Great place to rent a truck. Everyone was so nice. In and out in 5 minutes!

MARC G. 
Rating:
5.0

Customer did not leave a comment.

edward K. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
5.0

Customer did not leave a comment.

JACKSON G. 
Rating:
4.0

Make sure that the truck that is ordered was the one provided. I ordered a 10' but ended up with a 15'. Mark at Porto's was very helpful in getting me a discount, but his efforts wouldn't have been necessary if the right truck had been available. And I never received prior notice of the change.

Stephen V. K. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

Neil D. 
Rating:
5.0

Great service!

Devin S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

DAMARIS Q. 
Rating:
5.0

Quick service excellent people will use again

JAMES H. 
Rating:
5.0

The experience was excellent . I would definitely recommend to a friend or business partner.

AARON W. 
Rating:
5.0

Customer did not leave a comment.

ken M. 
Rating:
5.0

the tires were out of balance on the car trailer.

Walter M. 
Rating:
5.0

Customer did not leave a comment.

Joan C. 
Rating:
5.0

I was very satisfied. You couldn't change a thing!

DEBRA S. 
Rating:
5.0

Customer did not leave a comment.

Ivan T. 
Rating:
5.0

Customer did not leave a comment.

Alex K. 
Rating:
3.0

have a CD player installed with the radio, i went 1,200 miles with this vehicle constantly changing stations. I even brought the CD 's with me for the ride but found there was no place to play them for the long two day ride.

debra S. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
3.0

Customer did not leave a comment.

rick M. 
Rating:
4.0

Had a lot of trouble with the ignition switch. It wouldn't turn without a lot of jiggling of the key and I was afraid that I wouldn't get it started again when I reached my destination. Also it would be helpful to have some straps available. My item fell over in the truck. Yikes!

CAROLYN P. 
Rating:
5.0

Customer did not leave a comment.

Grant F. 
Rating:
5.0

Ford van was nice but need a jump seat in cab seats only two three would be better overall nice truck.

Gary M. 
Rating:
2.0

I was over charged for fuel the tank was less than half the person at the counter never checked it when I returned it the way I found it there was a charge in my card for $10 for gas I did not use

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
4.0

Customer did not leave a comment.

Marcia A W. 
Rating:
3.0

Nice people over there

Carlos D. 
Rating:
3.0

Customer did not leave a comment.

Gordon T. 
Rating:
5.0

Customer did not leave a comment.

Craig D. 
Rating:
4.0

Customer did not leave a comment.

Joseph E. 
Rating:
3.0

Customer did not leave a comment.

MARTIN H. 
Rating:
4.0

Vehicle needed windshield washer fluid but otherwise just fine

susan K. 
Rating:
5.0

Customer did not leave a comment.

Melissa W. 
Rating:
5.0

rented the van tough to see in the rearview mirror because of the metal wall that you put behind the seats cut a hole in it and be better thank you

KEN L. 
Rating:
5.0

User friendly experience. I was in and out in aatter of minutes.

Vine S. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

deborah F. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
3.0

Customer did not leave a comment.

Edmund V. 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL C. 
Rating:
5.0

Easy in and out friendly services

charles L. 
Rating:
4.0

Lower the price

Cameron B. 
Rating:
3.0

When I rented the u haul the wrong address was entered for return location:( Which caused an extra 30 minutes of driving around and only because we stopped to ask a fed x driver if he knew where the business was located and thankfully he did. It wasn't even in the town we asked to have the uhaul returned in.

DOROTHY B. 
Rating:
3.0

Customer did not leave a comment.

SHELLEY D. 
Rating:
3.0

Everything was fine.

SHELLY K. 
Rating:
5.0

Very friendly staff! easy to work with!

HEATHER S. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

CARMEN R. 
Rating:
4.0

The person who helped us was very professional and kind (I forgot his name),This location is great for me, I never knew it was so close to my home, I've used the Whalley Ave branch 90% of my uhaul usage.

mary T. 
Rating:
3.0

Customer did not leave a comment.

Douglass W. 
Rating:
3.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

SUSAN A. 
Rating:
3.0

Only dropped off rental. Had to call later to verify that all was ok.

JUDITH V. 
Rating:
5.0

Customer did not leave a comment.

eric G. 
Rating:
5.0

The staff at Portos was very helpful and caring. They referred me to the correct people to report my concerns and I would definitely go back for any future service.

William D. 
Rating:
5.0

Customer did not leave a comment.

NIGEL L. 
Rating:
3.0

Customer did not leave a comment.

CORINNA T. 
Rating:
5.0

Customer did not leave a comment.

HAUN S. 
Rating:
1.0

Customer did not leave a comment.

HAE S. 
Rating:
4.0

Very friendly and instructional. Very informative and let me know everyhting that I would need to do.

MELANIE L. 
No reviews have been submitted for this location.

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