Customer Reviews for Potranco Food Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Potranco Food Market

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SHANTELLA W.
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Customer did not leave a comment.

Carl R.
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Customer did not leave a comment.

amanda B.
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The uhaul worked well, very bad customer service from the lady that works at night. She made me feel pretty uncomfortable and rushed. Will not be returning. Take your business elsewhere.

VICTORIA M.
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Nothing to improve! Excellent customer service, will be backs again in the future!

Isaiah B.
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Please make sure it's stated that the store only starts processing Uhaul rentals after 0930. I made my reservation at 0830 but I had to wait. Other than that, everything else was good.

eric W.
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She was very nice great people skills and I would definitely refer others to her! And pretty eyes

Amanda T.
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Customer did not leave a comment.

DESTINY MARIE A.
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The place was close and convenient. They were helpful and knowledgeable. I felt good renting from them. Thank you.

Cameron S.
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Customer did not leave a comment.

malcolm B.
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Excellent service! Vehicles always available and clean. The manager is very easy to work with and extremely professional.

Garcia J.
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Nothing

JEFFREY SCOTT Z.
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Would shop around and find another company. It's ridiculous at truck that rents for "$19.95" ends up costing $90 after 50 miles and 2 hours. Will never go with uhaul again.

Brian M.
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The truck was in horrible condition and was a hazard to me and my wife. The lights in the truck were inoperable and the dashboard lights did not function at all. The timing belt on was also close to failing and a check engine light was on. I was very mortified to have to drive this truck but needed it for a last minute move. In addition to this, the representative stated that I could drop the truck off in a night drop off. He never mentioned that if I did I would be charged for an additional day. I had the truck for about 5 hours and was charged for 2 days!!! I also get an angry message in the morning that I did not return the truck,, when in fact it was dropped off at 10pm the same day. Please for the safety of other customers and prevent fraudulent businesses to represent U-Haul, shut this place down. I have used U-Haul dozens of times last year at other locations and have never had a bad experience...until now.

MARTHA P.
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Customer did not leave a comment.

MARTHA P.
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Customer did not leave a comment.

Ernesto S.
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Customer did not leave a comment.

FELIPE FERNANDO C.
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Good customer service..

Craig S.
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Customer did not leave a comment.

RYAN PATRICK C.
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Customer did not leave a comment.

Darrious H.
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Customer did not leave a comment.

Martin A.
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Friendly/Fast Service with great details

FELIPE FERNANDO C.
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Always good service. Manager is always very helpful and friendly.

Patrick S.
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The hand truck pickup was confusing as they were mostly locked up but we found one left unlocked.

Steven N.
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Owner was very polite and friendly

ROBERTO P.
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Wonderfully service very friendly

Charles H.
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Truck was dirty inside and the agent said it was dirty after I finished with it and dropped it off, said you was gonna charge me

Cristian T.
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Awesome service!!

FELIPE FERNANDO C.
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Customer did not leave a comment.

yvette A.
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When I drop off the Van the gentleman was great courteous, explain the return and was fast nice. Considering never rented a Uhaul. Left with a great experience

Raul C.
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Customer did not leave a comment.

DANTE T.
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Service was excellent. Truck was nice and clean. Service is always amazing

mustafa I.
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Great

Hector G.
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Great and very professional service given. Will definitely return.

JEFFREY F.
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Very professional and kind!! I will definitely be back!!

Aliah H.
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Customer did not leave a comment.

Gladys C.
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Customer did not leave a comment.

Humberto T.
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Good service

Raymund R.
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Staff was awesome!

Larry D.
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Friendly service

CHRISTOPHER P.
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Great service

Teresa C.
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Customer did not leave a comment.

FELIPE FERNANDO C.
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Customer did not leave a comment.

FELIPE FERNANDO C.
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I'm a regular uhaul customer at this location..Person incharge is always very friendly. He helped me for rental and explained everything to me. He was very courteous and and patient with me and made me understand charges and everything. Will definitely recommend this location. Thank you will return again

Joshua M.
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Cashier was not friendly, would skip over me multiple times because I had a one way truck to drop off. What should have taken less than 5-10 minutes to drop off the truck and turn in the keys turned into a 20 minute wait before he would help me. Would not recommend this location to anyone

JOSHUA L.
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The manager was amazing! She did everything to make my experience perfect and easy! I will definitely return to this location due to her amazing customer service!

TATENISIA S.
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Very courteous friendly and patient with helping me understand final charges. Definitely recommend.

Richard D.
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Love this location and manager was very friendly and everything went smoothly.

Ming Yie C.
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Very helpful and very friendly. I love this location!

Joan M.
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Customer did not leave a comment.

Leticia N.
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Customer did not leave a comment.

NIAH JANAE S.
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Friendly

jeff S.
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Great thanks!

Norris B.
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Customer did not leave a comment.

JOE C.
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The store owner was very helpful and friendly. I would recommend this location for U haul Rental

Blanca G.
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Customer did not leave a comment.

jimmy P.
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Customer did not leave a comment.

Malea F.
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Amazing customer service

Alejandra P.
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Customer did not leave a comment.

MARIA C.
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Great customer service very helpful will definitely rent from here again

Stephanie B.
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Yes great friendly and easy will definitely be using again.

Alicia W.
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Great experience, very helpful and friendly! I had some trouble with the app and couldn't check in online and he gladly checked me in a little early to keep us on time. Thanks!

Gerald M.
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Customer did not leave a comment.

Alfonso L.
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His wife n him. are a blessing ..that they helped accommodate us. We love this location

GUSTAV K.
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None. Owner and operator was professional, certious and helpful.

JOHN MICHAEL L.
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Customer did not leave a comment.

JAQUET W.
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Customer did not leave a comment.

MICHAEL W.
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Person at checkout didn't tell me where or how to get the appliance dollie. I assumed it was in the truck since I requested it. Parking at this location is terrible. Online return process of taking pictures is way too much work. I don't plan on using uhaul again or this location. Too much of a hassle

Ronnie P.
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Had to pay $25 for clean up when the vehicle was nor clean when it was picked up. Customer service was horrible.

MELINDA C.
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The location was close to my house, and the person very polite and helpful. Good experience!

oscar B.
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The man all the way to the back of the store to park the truck with space in the front

ROBERT O.
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Customer did not leave a comment.

Corine M.
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Lady who assisted me was rude and made my experience unpleasant

Kaundo R.
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Customer did not leave a comment.

moises R.
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I found this location just minutes from my house to be clean, with great customer service. The clerk explained everything in detail and walked me through the process upon returning the moving truck. Thanks again for making this a great experience for me.

Steven K.
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In the steps to pick up the truck with mobile share, indicate that you have to find the truck before it will show you the location of keys. I was looking for the keys in the area the truck was, but they were in a seperate area. I ended up wasting about 15 mins, not a big deal in the end but might save future customers a head ache.

Adolph D.
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Customer did not leave a comment.

WILLIAM V.
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Customer did not leave a comment.

darien B.
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My account was charged 2x. I'm pissed plus I had to pay an extra fee for a dolly. Usually dollies come on the trucks. I am very disappointed..

Jerrid C.
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This location is huge. It's really nice. No improvement needed.

Evan L.
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The male worker was rude and unprofessional, he yelled at me for coming to the counter and not getting the keys out of the key box. They changed their hours "due to covid" so I had to pickup my rental, two hours late. Then I dropped the truck off an hour early and the last tried to charge me $150 for cleaning, which I cleaned it better than I got it, I brought the truck back with more gas than they gave me and she still charged me $6. She told me she would add up the charges and let me know later what I owed. Which according to most of the reviews sounds like she was going to over charge me for something. She was real pushy and rude as well. In sure it's just a cultural thing but I'll never go back there and definitely won't recommend to anybody

Dawn S.
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The owner try to up sell me even though I had a reservation. When I tried to turn the truck in it was very difficult

Richard H.
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The pickup process takes longer than expected, which is unexpected The pickup time eats into your rental time, therefore causing a delay in using the equipment.

Lee H.
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Customer did not leave a comment.

ADRIAN B.
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Overcharge and don't explain why they overcharged after I asked him why was I overcharged tried to flip the subject I been to other uhauls and this is by far scammers look out.

Damaris C.
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My experience was horrible due to the rudeness of the owner and going forward I will not rent from this location. The truck was missing a rear view mirror, which wasnt the end of the world but the way in which the owner addressed was rude. The truck was used for a photo shoot with minimal usage, round trip 53 miles. The owner accused us of bring the truck dirty on the floorboard and his parking lot is a gravel lot. I was told either clean the floorboard or pay a cleaning fee. I happened to have cleaner in my car so i cleaned to avoid the fee. He also accused me of the passenger side floor board being dirty which is funny because there was only one driver and that side of the truck was never touched. He also has the fuel inaccurately noted and I actually have a photo of the gas level. Finally with all of that the truck was logged as a few min late and i was charged for two days. I realize that he could technically charge me for two days but clearly he's is in this for a money grab. I will absolutely never ever use this establishment again for future photoshoots or for any Uhaul needs personally!

MATTHEW H.
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Nothing, great service!

Kelly J.
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Customer did not leave a comment.

Christopher L.
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Customer did not leave a comment.

LINDA L.
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Doing the online rental is a bit time consuming but it is so much better than having to go in and deal with the people inside.

Jonathan G.
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Charged double at time of pick up and then charged for 60 extra miles that I did not drive. They'll take your money where they can! BEWARE

Ruben A.
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Customer did not leave a comment.

Toby T.
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Looks to me like Mr. M. Singh has it all covered! He was very helpful overall and very knowledgeable about specifics concerning the equipment I leased for my transport task... my thanks to you all for a very successful moving experience!

David B.
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All good

Jennifer J.
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Customer did not leave a comment.

Linda L.
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Make sure they know where the key pick up location is. It was hard to find.

LAUREN MARIAH L.
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Customer did not leave a comment.

Melanie O.
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Honestly if you can go to any other location, you should. I saw bad reviews and just assumed it was because there's always some bad reviews for places, but this place was just awful. U-Haul needs to do better.

Elias L.
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Did a really good job, taking care of things for us as soon as we got there

DANIEL C.
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Excellent

Kathleen E.
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Temp here in city in 100's. Picked up truck in evening. Next day began to load then drive to location. NO AIR CONDITIONING!!!!!!! Too late & inconvenient to unload/ get diff truck if any. Also steering wheel has too much play & forces you to really turn & turn the wheel & forces you to make WIDE turns. Then trouble when turning in unit. Hot as can be outside but customer forced to do everything since only one person present in store..... she picked up key off counter & didn't say she did. Then I was looking for it as I knew I went in store w/or. I asked 3x. She said no she didn't. So I had to retrace steps outside, in HEAT, to look for it. No key. When I went back inside store then I asked again & she then said “oh the truck key- I have it”!!!! also long wait. Will NEVER use this location again & probably not UHaul if nothing done regarding this inconvenience regards to A/C not working.

No reviews have been submitted for this location.

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