Customer Reviews for Pristine Leasing Company Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pristine Leasing Company Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Shirey W. on

Rating:

Customer did not leave a comment.

Bernard P. on

Rating:

Customer did not leave a comment.

Denise M. on

Rating:

Vehicle was ready upon my arrival: clean and full tank. Mike was very friendly and professional.

JERRY B. on

Rating:

Owner/operator was friendly and very accommodating. Great overall experience. Would definitely use this location again.

Brett M. on

Rating:

Mike was great. I dropped off a car transport here on a previous rental, Mike came out and did everything for me. I wanted to rent from him again so I rented a enclosed 6 X 12, same great service.

John N. on

Rating:

Customer did not leave a comment.

Eric W. on

Rating:

Trailer was ready for pickup and easy to attach. All lights and turn signals checked in a few minutes.

Camela B. on

Rating:

nothing-the owner was

Sabrina B. on

Rating:

The entire staff was very friendly. The truck was already fillled with fuel, clean and ready to go.

BRIAN L. on

Rating:

Please tell the attendant to actually check the in vehicles before walking away. There is no need for a customer dropping off in person to use the drop box.

Sydney M. on

Rating:

No one was there during business hours. And no one would pick up on the after hours phone number it said to call.

ANDREA G. on

Rating:

Customer did not leave a comment.

Eric W. on

Rating:

Very personable and knowledgeable family ooperating the local U-haul location.

LEBRON S. on

Rating:

Mike the owner is very helpful , However , you need more open Trls In this area. We had to use a Smaller trl than we needed due to No trls available in area. Has happened Several times. L S

BRIAN R. on

Rating:

Mike goes above and Beyond

Frank V. on

Rating:

Customer did not leave a comment.

bob N. on

Rating:

Everything worked out very well. Better than expected. Thank You.

BRIAN M. on

Rating:

Did not go inside the facility just drop the truck off outside and left the key in the Box

Tracey D. on

Rating:

Customer did not leave a comment.

Kayti P. on

Rating:

Customer did not leave a comment.

Alfredo A. on

Rating:

Customer did not leave a comment.

Dennis E. on

Rating:

Nothing. Place is well run and organized. I was in and out in less than 5 minutes.

Deana L. on

Rating:

Before we left we realized that the windshield wipers weren’t working and the manager said to call 1-800-uhaul??? It was about to rain and we were going to be leaving the state that day. I made him switch the truck out for another and we ended up with two contracts: The original with a car tow and the new with the new truck. It was confusing for the manger at drop off but she was amazing and figured it out in the system. Everything turned out great.

Daniel W. on

Rating:

Customer did not leave a comment.

Jeff A. on

Rating:

Quick and easy in and out.

Robert L. on

Rating:

Customer did not leave a comment.

REBEKAH P. on

Rating:

We used the app to turn in the truck, but an employee happened to get there are we were finishing up. Very nice person and the whole experience was good. Very convenient app!

jose R. on

Rating:

Customer did not leave a comment.

shirley W. on

Rating:

Great, easy and smoothe process. Extremely accomodatiing

John R. on

Rating:

A pleasure to deal with. I was met as I pulled into the facility and didn’t have to lift a finger for the check-in or drop-off operation. I couldn’t have been more pleased!

Ray M. on

Rating:

Excellent service from start to finish.

william M. on

Rating:

Customer did not leave a comment.

Howard S. on

Rating:

Pick up location was changed the day before scheduled pick up. This is now the second time it has happened, I assume because it is more convenient for U-Haul. Agent incorrectly told me that the cash deposit was $100, then entered $75 as the deposit on the contract. I contacted him after returning equipment, his customer service skills are not great.

henry P. on

Rating:

Excellent place. Mike was very helpful and friendly. Will recommend him and his place 100o times.

William W. on

Rating:

Pristine Leasing was exceptional but I had to drive for 1.5 hours to drop off my trailer. I had requested Sebastian,FL but they were full and was sent to 2525 US Rt 1 who were also full. After several days on the road an easier drop off would have been appreciated.

Deborah V. on

Rating:

When we picked the truck up it only had about 1/8 of a tank of gas so we had to fill it up before even leaving. We also returned it with more gas than was in it in the beginning.

Douglas M. on

Rating:

Customer did not leave a comment.

EVERETTE B. on

Rating:

Staff was very friendly. A real nice place.

robert G. on

Rating:

Customer did not leave a comment.

TED G. on

Rating:

Customer did not leave a comment.

Thomas L. on

Rating:

Customer did not leave a comment.

Steve S. on

Rating:

Mgt was helpful friendly

Brenda F. on

Rating:

Service person was agreeable, but the truck windshield was very soiled when I drove out and I had a short window of time to get the move done, so I had to drive it over 200 miles round trip with a dirty windshield. When I tried to use the windshield cleaner, the fluid sprayed on the hood, then stopped. It seemed to be out of fluid. In his defense, I did not reserve the vehicle and picked it up upon arrival.

Jim H. on

Rating:

Customer did not leave a comment.

Thomas A. on

Rating:

Customer did not leave a comment.

Samuel C. on

Rating:

Customer did not leave a comment.

Jeffrey B. on

Rating:

Can’t improve on perfect. Keep up the great work.

Vickie P. on

Rating:

Customer did not leave a comment.

Christopher C. on

Rating:

Great, friendly and fast service!

Alex G. on

Rating:

Customer did not leave a comment.

Charles S. on

Rating:

Customer did not leave a comment.

Daniel H. on

Rating:

Customer did not leave a comment.

Kevin L. on

Rating:

very easy drop off, quick and excellent follow-up

Donna G. on

Rating:

Mike was a pleasure to deal with. I highly recommend him to anyone

Vincent P. on

Rating:

Thanks Mike.

Cory H. on

Rating:

Terrible parking lot for dropping off a trailer

Noah M. on

Rating:

Customer did not leave a comment.

Timothy D. on

Rating:

The agent was friendly and helpful

Roby B. on

Rating:

Customer did not leave a comment.

JACK C. on

Rating:

Great people,outstanding service!

Michael E. on

Rating:

Customer did not leave a comment.

Worth K. on

Rating:

Customer did not leave a comment.

Robin R. on

Rating:

Customer did not leave a comment.

Valerian G. on

Rating:

Customer did not leave a comment.

Debra M. on

Rating:

Upset with fuel gauge. We went to put fuel to 3 quarter tank, I turned the key it went between half to 3 quarter then I turned the key to start the truck and it still showed before 3 quarter tank. I did this while my husband pumped the fuel. Then he told me the gas turned off that it was full and the gauge still did not show 3 quarter. My husband drove across the street then the gauge went to full. So it did not register until the vehicle moved. Upset I gave you a full tank because of the gauge not working correctly. That is a lot of money I spent. Then you want a review at 6:30pm at a drop off when you are tired and hungry. ..

Neil W. on

Rating:

Reservation was for a location near home. On arrival, I was told no record and no trailer. Called in and was told trailer was available 10 miles away, I had no contact prior to pickup time to change location. While going to new location, got a call asking why we hadn't picked up trailer. Moving blankets not available where we got trailer, so had to go back to 1st location for them. All told, it took 3 hours to get ready to go. Local staff were all very helpful but the UPS system fell flat with communication and organization was lamentable.

Tom D. on

Rating:

Customer did not leave a comment.

Cedric M. on

Rating:

Customer did not leave a comment.

Cedric M. on

Rating:

Customer did not leave a comment.

Matthew H. on

Rating:

Customer did not leave a comment.

jennifer R. on

Rating:

Customer did not leave a comment.

Jill B. on

Rating:

We were not told until we got there that he didn’t have the blankets we paid for. So we had to go to another place to get them.

Tony L. on

Rating:

Customer did not leave a comment.

Tony L. on

Rating:

Customer did not leave a comment.

Jim S. on

Rating:

I have a open car trailer. For some reason your trailers sway alot in windy situations. Mine is a Quality built that I have had for 6 years and I never had a swing problem with it with any kind of conditions. Must be a manufacturer problem with your trailers.I am an experience CDL driver and I was able to control the swaying to make it stop.

Eugene H. on

Rating:

Customer did not leave a comment.

Dennis R. on

Rating:

Customer did not leave a comment.

hector O. on

Rating:

Customer did not leave a comment.

LOUIS S. on

Rating:

Customer did not leave a comment.

NEAL W. on

Rating:

Customer did not leave a comment.

joseph A. on

Rating:

Customer did not leave a comment.

Mark D. on

Rating:

nothing

Chris S. on

Rating:

Customer did not leave a comment.

Joan W. on

Rating:

Customer did not leave a comment.

even W. on

Rating:

Fix the light n the windshield wipers...

Alexis B. on

Rating:

Customer did not leave a comment.

E. Diane P. on

Rating:

Customer did not leave a comment.

RONALD B. on

Rating:

Vehicle did not have cruise control. Ankle got a little tired trying to maintain speed for 1400 mile trip.

Ashley B. on

Rating:

He didn’t even check our truck in until the next day and he was not helpful at all.

Alicia M. on

Rating:

Extremely friendly and helpful. Truck was clean and ready for us. I would highly recommend them and will use them again if the need arises.

George A. on

Rating:

We arrived to the drop off location to find that it was closed. Honestly, it is not a big deal but if the sign says 9-5 for the customer to see then as far customer service goes, your expected there 9-5.

scott S. on

Rating:

Could not have been easier or more professionally done. A++++

scott B. on

Rating:

Customer did not leave a comment.

Scott B. on

Rating:

Customer did not leave a comment.

Paul V. on

Rating:

Customer did not leave a comment.

Stuart M. on

Rating:

I had to wait until the day I was picking up the truck to find out where I was getting it. This caused a lot of extra stress on a very stressful move. I booked it well in advance, the truck was at a completely different location from the two I requested. Very poor organization on corporate's part.

KATHY B. on

Rating:

Bad news. Could not find it. No one there. No phone support

William F. on

Rating:

Customer did not leave a comment.

Bill S. on

Rating:

Customer did not leave a comment.

David J. on

Rating:

They had a very large aggressive dog when I opened the door and I had to close it quickly to avoid being attacked. They did have a warning sign but you would think that during operating hours the dog woul not be out in an area where customers enter to do business.