Customer Reviews for Rental Depot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rental Depot

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John A. on

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Darra S. on

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Best Location to use!

Mary D. on

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Darra S. on

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mustafa C. on

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Thank you

Samantha F. on

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lisa H. on

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Very easy and quick check in. The van was in great shape!

Kayleigh M. on

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Keith M. on

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The staff were very friendly, helpful, and efficient. I would definitely recommend Rental Depot to others and use them again myself. (I rented a 9' cargo van for a day.).

Stephen M. on

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Brian at the counter was efficient and very pleasant. He made the process quick and enjoyable.

Emily N. on

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Our U-Haul had a headlight out, which we didn’t notice until we were already driving through the night. These things should be checked before the U-Haul is picked up for safety.

Harrydeo B. on

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Alli S. on

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When I tried to use online check-in, the website told me that I needed to see someone in the store. The store was closed but luckily an employee was on the grounds. He was very nice and assisted me but the truck I had booked was not available. He did offer me a smaller van. He also told me that they don’t usually book for pick-up after 4pm because they’re not staffed so I’m not sure why I was able to book it online. The van I used smelled of cigarettes. When I returned the truck, the area was dark and not well-lit as it was 9:30pm as planned. I dropped the key without taking pictures of the van, etc because it seemed unsafe as I was by myself. The man who helped me was really nice but overall the experience was not up to standards.

Sheila T. on

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Very friendly staff. Made process easy and efficient. Would definitely return.

Richard R. on

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Fix website so that if this location is originally selected it doesn't record it as UHAUL Boston Somerville!

Miao Z. on

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Wlodzimierz P. on

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Kevin B. on

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edward F. on

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I have rented trucks from Rental Depot over the years and they're great. They get you in and out quickly and they're friendly. You don't usually get that from the stand alone UHaul centers. (I've rented trucks many times from them because i need a certain size that Rental Depot doesn't have and some of those UHaul managers can be miserable)

Dmitry B. on

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michael N. on

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Steve L. on

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This is more a critique of uhaul than of the rental depot but the fees should be included in the rental fee. I have no problem paying fees, I have a problem expecting one price and learning about a higher price after the fact.

Edward O. on

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Guillermo M. on

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Lucas F. on

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Maybe clean up the trash inside the truck

Chris M. on

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Clean the van for the next customer. Food wrappers, grass clippings, etc. Also, oil service alert light was on and no windshield wiper fluid..

Robert J. on

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leonardo V. on

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Anderson J. on

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Kelly C. on

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Thomas B. on

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ROBERT D. on

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A+

michelle O. on

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