Customer Reviews for Save A Lot 477
(U-Haul Neighborhood Dealer)

19 reviews

220 N Broadway Ave   Urbana, IL 61801

(217) 903-4507

Location Hours

  • Mon-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(217) 903-4507

220 N Broadway Ave
Urbana, IL 61801

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TERRY S. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE W. 
Rating:
4.0

Maybe next time i can actually get the moving supplies i paid for a week before picking up the truck. Also still waiting on my refund for those items.

CORY M. 
Rating:
4.0

Customer did not leave a comment.

Sunghyun P. 
Rating:
1.0

Trailer was not hooked up, nor was there an offer to do so. Truck was on empty and required $90 to fill. No contract was given, only emailed. Truck had issue that required being turned in at another Uhaul location 3 miles away from the first AND was the original requested pick up location. Which, also, had some 25 trucks on their lot compared to the pick up lot that only had 5.

Troy P. 
Rating:
3.0

Assistant help me retrieve sunglasses I left behind.

Gregg M. 
Rating:
3.0

Customer did not leave a comment.

JOSE Z. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey J. 
Rating:
1.0

Check the vehicle over before renting. The truck had no oil reading on the dip stick, no gas, and the front tires were tilted in so something was out in the front end. Only needed for 24 hrs but we had to pay for a 3 day rental.

Tami M. 
Rating:
3.0

Several transient/homeless people were hanging around the parking lot next to the area where other UHaul equipment was already parked. This might make drop off uncomfortable for some people.

Michael S. 
Rating:
2.0

It was not very obvious that this was a UHaul drop-off station. I think some better signage would be useful.

John B. 
Rating:
5.0

Customer did not leave a comment.

Brent B. 
Rating:
4.0

Customer did not leave a comment.

Vaibhav M. 
Rating:
3.0

The location was a dropbox in the parking lot of a grocery store. I didn't have any interaction with anyone except for the regional manager who contacted me through text. He was very helpful and kind.

Joshua T. 
Rating:
5.0

Helpful staff. Return was quick.

ANDREAS K. 
Rating:
3.0

Customer did not leave a comment.

John P. 
Rating:
4.0

Customer did not leave a comment.

Bryana C. 
Rating:
5.0

Customer did not leave a comment.

JUAN V. 
Rating:
3.0

Customer did not leave a comment.

John H. 
No reviews have been submitted for this location.

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