Your reservation service was terrible.DAVID S.
Customer Reviews for Scotland Tax Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experienceDAVID P.
Customer did not leave a comment.Tarsha M.
Customer did not leave a comment.Joseph A.
The attendant is some what aged so it took over 30 mins to get the paperwork completed.Anthony M.
Customer did not leave a comment.Ongkham D.
Customer did not leave a comment.tena M.
while this may not be site issue. I initiated call to requested pick up site only to find no trucks were available. contacted uhaul support and I was sent to another small town to get a different truck than requested. At pick up I was asked to look at truck. I came back and asked about the appliance handtruck and at that time I was told they don't have one. Asked what I'm to do about loading appliances and I was told I'd get a refund. (refund hasn't been credited to account yet, but you've billed me for the extra miles already) Had to scramble to find a handtruck on my own. delayed moving until I could find one on my own. obviously not a very good start.Lee P.
Customer did not leave a comment.Lisa A.
The only problem I had was there was not anyone there able to assist with hitching the trailer. I have a broken collarbone and had to lift the trailer to put on the hitch because the person there was in a wheelchair and could not help. This was very painful and if I had known I would have brought help. Compromised healing.William M.