Very unhappy with having been turned down by three locations due to lack of space. Finally, I personally assisted the nice lady at Toxaway to find a spot to park it. It should not be the customer who is inconvenienced. I would like a refund on my rental. I used up a bunch of gas going from place to place!!
William G.
Customer Reviews for Showtime Mini & RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were closed when I dropped off. Original location would not accept the trailer. Unacceptable unlikely I use UHaul again
Frank P.This location charged an extra day rental on a trailer. The trailer was returned on. Sunday. I tried to use the uhaul app without success. Then I called the office and left a message with the trailer id number and advised that I was dropping it off. Then I followed with a copy of the contract noting the drop off time and placed in their outside drop box. Charging me an extra day amounts to theft.
Ned N.The experience was great and that lady that helped me was so sweet and such a wonderful worker thanks to yall i got my car home safe and easy.
rigo T.Make sure that U-Haul contact the customer when you change their location , my drop off was very stressful, please have someone from U-Haul call me for a explanation. Thanks
Reginald J.The attendant was very helpful. I pointed out the defects of this trailer & she was in 100% agreement the unit should not have been rented. She tagged it for pickup & made notes in the system to all the issues with this trailer.
WILLIAM B.Very good and helpful. Came out and helped put the trailer on the hitch. Did not have adaptors for lights. Need to carry them.
RONALD M.Disorganized and no room to drop off. Long wait time even thou not busy.
Karen G.