Customer Reviews for Sidekicks Sporting Goods

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sidekicks Sporting Goods

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ROBERT STEPHEN B.
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The owner Jim was very kind and helpful. I would suggest you install a light for the key drop box so it is visible after dark.

RICHARD E.
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Craig C.
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DEVIN B.
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gerald H.
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Rome E.
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Kristy S.
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diane F.
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Alan W.
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JAMES F.
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I have to go across the country with my wife she has cancer and she has had to go to 2 hospitals on the way back home from Pennsylvania to Idaho I payed $320 for like week rental and I had to stop at hotels for sometimes 3 days to get her closer to house... 28 days later and about $510 of late fees the uhaul man from town called his manager and he said that they waved the fees and I have rented equipment for years at least 30 and as a testimonial for U-HUAL I was surprised that a corporation would actually have any sympathy for consumers...... WRONG THAY CARE THANKS ??

Ken Y.
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Rodney B.
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Rex C.
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Mary S.
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mark W.
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Improve your service

William H.
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William H.
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mike W.
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this location was very helpfull to help me out as the computer system did not even show them as a place i could drop off the equipment.

William H.
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William H.
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William H.
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Being great.

Edward P.
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richard Y.
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Neita S.
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store front looked cluttered and junky...key box was easy to find and use.

dave R.
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Check ur wheel bearings more often. Finding an influx of way too loose bearings. I know. I used to work for u haul.

Rex Tim F.
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Online check in process was a little confusing but outside of that the experience was positive.

Lynne H.
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We used our phone to leave the truck. It was great.

theodore M.
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Customer did not leave a comment.

Karen M.
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Quick and easy

Michael E.
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We returned with the app, so not a big deal.

Craig T.
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Customer did not leave a comment.

joseph Q.
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Gary S.
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Site was unattended with no sign on the door explaining why. Had an open sign but no one in sight. Had to call customer service who said to leave the trailer there anyway. Hope they got it.

sharlene W.
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Was helpful and understanding when I made change. First made arrangements to get a truck in September 2017. Had to reschedule until the middle of November, 2017. I also felt the person that call to check on my reservation was very helpful. In November I cancelled my order. Two weeks ago I made a new reservation for a truck. The offer for a free small trailer was very helpful. Because of the free trailer, when both the truck and free trailer was full, I decided to rent a second trailer.

Justin H.
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Customer did not leave a comment.

Jesse P.
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Did express Check in online but still had to give the location all my info. Guy at the computer didn't know how to run the system, I ended up showing him how. Took over an hour out of my rental period.

Greg W.
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Customer did not leave a comment.

Jeremy J.
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Showed up 15 min early and was talked to like it was an incovience to him had the tv in the store so loud could hear and he couldn't hear me will exchanging info for contract

Patricia O.
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Customer did not leave a comment.

Tommy C.
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jose H.
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this location is a pawn shop, I guess. Place does not say or look anything Uhaul per say. Looks more like a junkyard.

Rose A.
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thadeus J.
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Rex C.
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grant J.
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Nothing to improve the experience. Price was as quoted on line! Pleasant to experience that!!

Gustavo G.
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The person encharge was very nice and helpful, thank you.

HOLLIE S.
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Just a drop off not a friendly place

Van J.
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Customer did not leave a comment.

tristi P.
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This does not pertain to the proprietor of the receiving establishment. We did not see, nor hear from him. As a company, keep your word, and the promises your representatives make. Be honest and upfront about what you're going to do.

Dixie S.
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Customer did not leave a comment.

Ronald E.
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Very primitive location with a technologically challenged agent, but it is the middle of nowhere Idaho. It simply took much longer to rent the trailer than it needed to, but otherwise no issues.

Nick V.
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The parking lot was icy and not plowed. Access wasn't easy.

Dustin F.
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Quote me the right price and give me the right size truck would be nice. What a joke!

Kent S.
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The trailer I received had more than a foot of snow on top and on the wheel wells making it impossible to inspect for damage. And one running light on the front let side had the cover broken off. Also it added considerable weight to the trailer. But it was clean inside and after the snow I could not reach with a broom blew and melted of it did work fine. Also they did ot have the size I reserved and gave me the next size up and when they told me this I was assured all the cost wold be the same but the insurance was more than for the one I reserved.

lynn L.
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Tires were bald and we could not drive it up our road. We had to park on the flat and it took us 10 loads to shuttle furniture from the U-haul to our smaller truck and then drive our truck to our house. We had to gas up before leaving town, causing us to lose time. Top of U-Haul had 12 inches of snow on top and it blew chunks of ice and snow off onto wife's trailing vehicle.

RON E.
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Very slow processing my request. Next time I would just do it all online myself.

RICKY T.
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Shauna J.
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Mary S.
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James H.
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dean B.
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Ed K.
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Train the people how to run your computer program

dean B.
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RAMSEY M.
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Allan G.
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Les N.
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MISTY F.
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WILLIAM R.
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shawn S.
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was warned before droping off the truck that the ugy always try to get you on a dirty truck and charge a cleaning fee and yep he tried to charge me a fee saying a penny on the truck floor mean a dirty truck com on this unreal

Don T.
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Nothing. Everything was fine.

Janna P.
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Kristin B.
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ANTHONY D.
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The truck was in good order. They had topped off and checked all of the fluids. Smooth transaction.

BYRON C.
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Customer did not leave a comment.

DUWYANE B.
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just get a little faster at rentals

Kelly B.
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Make sure the vehicle is in good operating condition.make sure nothing leaks into box. Make sure tires have good tread. I feel that u haul has really let there trucks go.

Dustin L.
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Customer did not leave a comment.

Brett M.
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Not only did the truck stink, the old guy that was difficult, with a full ashtray on the counter in the middle of a "store" which was much more of a misorganized storage unit. I will not go there again! And in two weeks when I rent another truck to finish my move I am going to call budget rentals.

kelly B.
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Speed up the rental proposes. I booked on line and still had to 're do all the stuff.

JEANETTE H.
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The staff had not coordinated the on-line information previously given to each other & miscommunication occurred. Found out upon return that they had actually given us the wrong truck & the paperwork showed that we owed $8000.00 & had traveled over 20,000 miles in the 3 days that we had the truck. Very unprofessional staff at the pick-up site. Really thankful that the staff at the drop-off were great!

DAVID H.
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Very pleased with the service and equipment

MARLA S.
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Customer did not leave a comment.

JOHN T.
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Need a 6 x 12 ramp trailer at that location.

AL C.
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Customer did not leave a comment.

CHRISTOPHER B.
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Chains were to short and the straps were broken. Good things I had my own or I'd never had made it home.

jack E.
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RON R.
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open up at 8am - not at 9am

TERESA P.
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Customer did not leave a comment.

MELISSA J.
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Jim Shelton was horrible...he charged us coverage and a dolly...when we didn't ask for one and we never even got a dolly and when I called and acquired about it...he said well just do whatever you got to do....worst customer service ever!!! What a con!!!

Tara D.
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Customer did not leave a comment.

Lynette R.
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Brett F.
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The pick-up worked out just fine. I got what I was expecting. The truck was there and ready to go. The experience was more than satisfactory. Thank you.

GAYLON G.
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Customer did not leave a comment.

BRIAN H.
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had no idea where park truck and trailer

KEN K.
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Don T.
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TRACY F.
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James W.
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They wanted us to come pick it up a day earlier, we asked if they were still going to charge us for the 6 hours we needed it. and they said no it had to be a full day. So we said no that wouldn't work for us. They said it was okay but then when my husband went to pick it up. They lady had no idea how to even turn on the computer. Had to spend half the time trying to unfreeze and scrape the ice and snow out of the utility trailer before we even were able to use it. So I don't think we will ever rent another U-haul from this place.

Ernest C.
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Customer did not leave a comment.

DENNIS L.
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No reviews have been submitted for this location.

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