I DID NOT select the "SafeMove" coverage. It was added and put into my receipt and charged. Disappointed this was added without my consent. I will not use the online system again as it is too easy for things to be added without your knowledge. My reservation receipt DID NOT include this coverage. Called the location and was told it showed up on the reservation so there was nothing he could do.
Customer Reviews for Stony Brook Recreation
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Stony Brook Recreation
Friendliness U Haul deal I ever used.
Was reserved in Bridgton Maine and was told at last min to go a long distance to Hanover
Friendly service!
Great people to work with
Bruce was friendly and helpful, he unhooked the trailer as I checked out with the mobile app. Great location and crew.
The franchisee was amazing and makes for an easy experience. Highly recommend. However, I find the web site to be difficult to navigate and overbearing on sales.
I had an overall great experience, no real input
Excellent as always!
Everything was great. Owner was very friendly, helpful and informative. Great customer service. Also a great little place to eat in the same lot. Stony Brook Variety store.
This place was very easy to talk to to find exactly what we needed for what we wanted to do very friendly service felt like we where working with family
Best location the owner is the Nice guy ever
I have rented MANY trucks from this location and have always received the best service!!! Bruce is so easy to work with and very helpful with the entire rental process. He went out of his way to procure large trucks for me even though he had to travel to pick some of them up. I would HIGHLY recommend this rental establishment for your moving needs...and they have a delicious daily food special in the office/market. (My favorite is their Taco Tuesday!)
Wonderful people, easy drop off.
I cannot thank Bruce enough... due to my mistake, the U-Haul got stuck in the mud. He came and pulled it out. Awesome guy.
Perfect experience
Bruce was very helpful did a great job with my U haul experience.
Bruce was great to work with.Would highly recommend renting a UHaul from Bruce at Stony Brook! I was also thrilled with the equipment....only 4,200 miles on the truck! Perfect experience!
Everything was great thank you!
Best Uhaul ever!
Excellent service very helpful, will definitely return and will definitely recommend!
We worked with Bruce one other time and he is efficient, professional and a pleasure to work with. Thank you Sharon & Frank Hughes
Awesome customer service nice clean equipment... will use again and recommend to others
Great customer service. Super friendly.
Maybe better directional signs for drop off.
A plus experience all around. Bruce Powell was extremely helpful. Trailer was excellent. Price was very reasonable!
Bruce is great, very helpful!
Excellent experience at Hanover Maine location
Great location
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