Customer Reviews for TechWorx Inc
(U-Haul Neighborhood Dealer)

30 reviews

164 Dundee Ave   East Dundee, IL 60118

(224) 293-0893

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(224) 293-0893

164 Dundee Ave
East Dundee, IL 60118

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Niyaz U. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Nice agent came out of the building and help me park the trailer thank you

Ramon C. 
Rating:
2.0

The truck had dirt and dust in it, which we had to sweep out. I was more concerned with the fact that the truck had a sticky substance on the floor of the trailer, which got on my couch, because I didn't see it.

Connor C. 
Rating:
2.0

Good maintenance

KANMEGNE D. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
1.0

Never in my life have I paid that much for a Rental never again there

Wendy C. 
Rating:
5.0

Customer did not leave a comment.

Heng C. 
Rating:
5.0

The staff member saw us arrive at his shop to pick up the truck. He quickly got us set up with the truck and providing the keys. We liked how clean and organized the TechWorx shop was! It gave us confidence that everything about our truck rental was handled properly and professionally.

Peter F. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
3.0

I had a good experience

Fabiola L. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
1.0

I'm extremely disappointed in Uhaul experience. Not only at truck pick up did I discover, and I noted in the mobile pick up process, that the dolly and furniture pads were not there. I chatted to an online representative- no response. Then, before drop off I called uhaul and stated again, there are not any dolly's or furniture pads. The representative stated she made a note and to make a note of this in truck drop off. I then made a note when dropping off the truck. Does anybody want to tell me why I still paid full price for dollys and furniture pads after staying multiple times I never had them? I NEVER GOT TO USE THEM. I HAD TO LIFT INDIVIDUAL BOXES ONE BY ONE. This experience sucked. I will never use uhaul again.

Peyton B. 
Rating:
5.0

Everything was on time. Good work. Keep it up.

VICTOR O. 
Rating:
5.0

Customer did not leave a comment.

Owobiyi O. 
Rating:
4.0

Very accommodating

Kevin Z. 
Rating:
3.0

Not recommended u haul ever again Due to hidden fees

Kenneth S. 
Rating:
4.0

Perhaps some availability of trailers.

George B. 
Rating:
5.0

Customer did not leave a comment.

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

Oscar G. 
Rating:
2.0

When I arrived, there were spiders covering the entire van and the keys pick up box. Couldn't access either without knocking them away.

Jasmyn J. 
Rating:
5.0

None. The customer service was outstanding.

Joseph P. 
Rating:
1.0

Let customers know that the preferred location is not the actual pickup location and that U-Haul will move your pickup location without telling you, and somehow expect you to know that you need to drive to a different location to pick up your rental.

Kelley S. 
Rating:
5.0

When I called for a price I ended up reserving the trailer. Trailer was exactly what I needed. And was told where to pick it up, not at the location I called. Maybe should have explained it better.Tech Worx was awesome.

David F. 
Rating:
5.0

Awesome location!

Mark C. 
Rating:
3.0

Why was I charged $9 extra for fuel? I asked when I picked it up if I had to bring it back full and specifically was told no. Only to fill it to where it was when I picked it up which was 3/4 full

Eric G. 
Rating:
4.0

The cab was thick with Dog hair. The employee at the shop was shocked at how disgusting it was. I spent time vacuuming and scrubbing clean when I got home. Also, the location was moved further away at 5pm the night before pickup and the time was moved from 7am to 8am so my "helpers" couldn't assist us. My wife and I ended up loading the unit by ourselves due to UHaul's last minute change.

Douglas Z. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

SHELIA L. 
Rating:
3.0

Uhaul sucks. I'll use Penske from now on. You guys have some nerve and should not be in business.

Casey B. 
No reviews have been submitted for this location.

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